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Re:HHS announces rule to protect consumers from surprise med... by Someone1234 on Friday July 02, 2021 @02:12PM (#27714822)
Out-of-network was always just a sketchy way for insurance to avoid paying what they should have paid.

Let's say you get a hypothetical procedure. Insurance has already agreed to pay in-network providers between $1-3K for this procedure. But you got this procedure out-of-network. Why is insurance's liability suddenly $0 instead of whatever the lowest in-network fee schedule would be ($1K in this example)?

See I can understand insurance not wanting to foot substantially higher bills than in-network providers charge, but I cannot understand why it drops to $0 reimbursed when you leave network. It seems like an immoral "gotcha."

But then again I'd like to see insurance discounts/agreements banned. Make everything and nothing in-network and also normalize the insured/uninsured prices. No more "$100 for a band-aid, -$99 discount" shenanigans.

Obviously single-payer would be better yet still, but if we must keep using this broken private employer-linked insurer system let us at least keep band-aid fixing it until we can get enough political support to scrap it.

Re:HHS announces rule to protect consumers from surprise med... by bradstewart on Friday July 02, 2021 @02:23PM (#27714958)
Totally agreed. My favorite is when you add this scenario to physically being somewhere without any in-network doctors.

I cut my hand open climbing in northern New Mexico, bandaids and gauze weren't stopping the bleeding, so I went to the nearest town clinic/urgent care. Ultimately got 8 stitches.

My insurance denied (almost) everything. They would later explain that I was supposed to drive myself several hours to Albuquerque to get my hand looked at instead.

I say almost because the covered $70 for the lidocaine shot, but literally nothing else. Why they deemed the lidocaine necessary but not the stitches could not be explained. Clearly they had a way to pay the clinic, so wasn't that.

Another whacky thing I discovered: the insurance company gets to decide how much, if any, of your uncovered, out-of-pocket bill counts towards your deductible. In this case they deemed $109 of $832 to be the right number, with no explanation as to how they arrived at that sum.

Re:HHS announces rule to protect consumers from surprise med... by hef19898 on Friday July 02, 2021 @03:10PM (#27715528)
The only similar thing I know in the EU is needing medical care abroad, meaning out side the country you are living in (more accurate, the country you are insured in). Then it can be scetchy, especially if certain procedures are not accepted in your country. But even then you only pay the difference, you have in some cases, pay upfront before you get reimbursed by your insurance. These differences tend to be rather small. Again from a German perspective, supplemental insurance for travel (global, including repatriation flights if necessary, and even helicopter evac) is very affordable. E.g. through the ADAC, the German automobile club.

Ot is even possible for German citizens living abroad (I think outside the EU) to pay into a special insurance to maintain the German health insurance. Around 100 bucks or so, but I would have to read up on it again. Which is nice, e.g. because you travel full time or are an expat (the US comes to mind).

Edit: That's one provider, the 1 year plan is 35 Euro, ythe 5 year plan 59 per month.

https://www.hansemerkur.de/langfristige-auslandskrankenversi...

EDIT 2: Including the US and Canada prices increase by roughly 3 fold.

Re:HHS announces rule to protect consumers from surprise med... by jrs235 on Friday July 02, 2021 @02:35PM (#27715099)
Should probably have gone to an ER. Emergencies are easier to argue and appeal. "Urgent" (yet less costly) and they assume you still could have waited... it wasn't an emergency yet. I hate our insurance/medical payment/determination system. It's a joke.
Re:HHS announces rule to protect consumers from surprise med... by vitaflo on Friday July 02, 2021 @03:12PM (#27715562)
>Should probably have gone to an ER. Emergencies are easier to argue and appeal.

ER visits for emergencies are also covered as in-network care under the ACA, even if you're half way across the country. I know cuz I was 1500 miles into a road trip when I went to the ER. My insurance covered it as in-network.

Re:HHS announces rule to protect consumers from surprise med... by ceejayoz on Friday July 02, 2021 @02:54PM (#27715346)
They're looking at clamping down on that, too.

https://arstechnica.com/science/2021/06/biggest-health-insur...

> Doctors and hospitals are condemning plans by UnitedHealthcare—the country’s largest health insurance company—to retroactively deny emergency medical care coverage to members if UHC decides the reason for the emergency medical care wasn’t actually an emergency.

Re:HHS announces rule to protect consumers from surprise med... by sidewndr46 on Friday July 02, 2021 @03:23PM (#27715702)
This was my experience as well. I went to the ER with tremendous chest pain, it turns out I have some issue with my ribcage. Not my heart. UHC decided I did not in fact need to see a cardiologist or an ECG since I wasn't having a heart attack and declined to pay for anything.

Multiple attempts on my part to resolve this yielded nothing. I contacted the state of TX, who brought suit against both parties (insurance & service provider). Somehow, the day before the court appearance they all agreed to settle the claim at no cost to me.

Re:HHS announces rule to protect consumers from surprise med... by yellow_lead on Friday July 02, 2021 @03:58PM (#27716090)
Good on you for being persistent.
Re:HHS announces rule to protect consumers from surprise med... by bradstewart on Tuesday July 06, 2021 @10:01AM (#27748667)
Perhaps unsurprisingly, I do indeed have United Healthcare.
Re:HHS announces rule to protect consumers from surprise med... by vinceguidry on Friday July 02, 2021 @02:49PM (#27715272)
I went to an in-network urgent care for a particularly painful pinched nerve and got worthless drugs, and the uncovered part of the bill came out more than the covered part. Next time I'll just suffer at home and hope I don't die. It'll amount to the same result.
Re:HHS announces rule to protect consumers from surprise med... by bradstewart on Tuesday July 06, 2021 @10:00AM (#27748640)
The nearest ER was still much, much farther away than the urgent care facility. I would have undoubtedly put myself at more risk by trying to drive a vehicle down a highway for an hour.

Thankfully the bill I did receive was somewhat reasonable, and I was able to pay it without much issue.

Re:HHS announces rule to protect consumers from surprise med... by Workaccount2 on Friday July 02, 2021 @02:45PM (#27715225)
Given the location and possible severity, the only viable way to an emergency room might have been a helicopter. Which insurance almost certainly would not cover.

So the insurance is saying "If you paid $80,000 for a medevac, we would have covered your hospital bill".

Re:HHS announces rule to protect consumers from surprise med... by FireBeyond on Friday July 02, 2021 @04:19PM (#27716381)
Hell, a few years ago UHC made the news because they were denying coverage for Flight EMS from serious car accidents due to "lack of pre-authorization".
Re:HHS announces rule to protect consumers from surprise med... by LorenPechtel on Friday July 02, 2021 @02:49PM (#27715278)
I believe they count what it would have been in-network.

As for saying you should have driven hours with bleeding you couldn't stop--do you have any sort of appeal process? That certainly doesn't sound right.

Re:HHS announces rule to protect consumers from surprise med... by handrous on Friday July 02, 2021 @03:09PM (#27715521)
It's pretty common for providers not to cover anything except ER visits, out of your home state. And that only because (I think) they're required to. And I bet they interpret that as narrowly as possible ("heart attack, went to the ER, but then moved to a bed in a normal room? We'll cover the ER care but not the room or any care that took place there, have fun with bankruptcy").

An urgent care might not count.

Re:HHS announces rule to protect consumers from surprise med... by JadeNB on Friday July 02, 2021 @02:47PM (#27715244)
> Another whacky thing I discovered: the insurance company gets to decide how much, if any, of your uncovered, out-of-pocket bill counts towards your deductible. In this case they deemed $109 of $832 to be the right number, with no explanation as to how they arrived at that sum.

Not that I think much of the likelihood of success, but aren't you, for any such decisions, entitled to (a) receive a justification on request, and (b) appeal that decision?

Re:HHS announces rule to protect consumers from surprise med... by handrous on Friday July 02, 2021 @03:14PM (#27715599)
Screwing around with insurance process bullshit can easily exceed the value of whatever you're trying to regain/figure-out.

Hours, literally, of on-hold time, likely more than once, and if you're trying to get them to pay for something they don't want to, you're likely going to need to get state regulators or lawyers involved, which means even more time (and money, in the latter case). Probably you'll end up having to do the same thing with one or more hospitals or healthcare providers, playing go-between with them and insurance, and usually those places subject you to the same malicious-incompetence as the insurer does.

Re:HHS announces rule to protect consumers from surprise med... by postoak on Friday July 02, 2021 @03:02PM (#27715442)
Yes, but when the insurance company controls the appeals process, they will likely deny it.
Re:HHS announces rule to protect consumers from surprise med... by jstrom on Friday July 02, 2021 @02:27PM (#27715002)
You can theory-craft a non-malicious justification: Insurance trusts Dr. Hibbert will perform the procedure without complications and has negotiated a fixed price of $1K. Insurance doesn't trust Dr. Nick and believes any procedure he performs will result in a second claim later to set things right. Insurance strongly wants you to chose Dr. Hibbert and the only leverage they have is to refuse to pay for Dr. Nick should you go with him.

Not sure how plausible that is though--I suppose they could data-mine frequency of follow-up treatment required per doctor--but I've never observed in network/out of network to correspond to a meaningful metric (our local dentist recommended by all the dental specialists around doesn't deal with any insurance companies, while the in-network dentist is pretty clearly padding their work)

Re:HHS announces rule to protect consumers from surprise med... by inetknght on Friday July 02, 2021 @02:34PM (#27715085)
Why doesn't the insurance company trust Dr. Nick?

If there's reason to not trust Dr. Nick, then surely the insurance company must disclose it. If there's reason to not trust Dr. Nick, then surely Dr. Nick would have trouble maintaining a medical license. If there's reason to not trust Dr. Nick then surely Dr. Nick's own malpractice insurance would become too onerous for him to keep.

No, this smells exactly like what @Someone1234 stated:

> Out-of-network was always just a sketchy way for insurance to avoid paying what they should have paid.

Re:HHS announces rule to protect consumers from surprise med... by jrs235 on Friday July 02, 2021 @02:37PM (#27715120)
Sometimes the trust issue is more about fraudulent claims than one's ability to practice medicine...
Re:HHS announces rule to protect consumers from surprise med... by jakelazaroff on Friday July 02, 2021 @02:48PM (#27715258)
Then why is he still in business? If he's committing insurance fraud, then the insurance company should work with regulators to stop and potentially prosecute him. The onus to prevent fraud should not be on me as a patient.
Re:HHS announces rule to protect consumers from surprise med... by inetknght on Friday July 02, 2021 @02:39PM (#27715149)
> If there's reason to not trust Dr. Nick, then surely the insurance company must disclose it.

That should include "we think Dr. Nick makes fraudulent claims"

Re:HHS announces rule to protect consumers from surprise med... by LorenPechtel on Friday July 02, 2021 @02:53PM (#27715329)
Yeah. There is a legitimate quality reason but it doesn't appear to be how they actually operate. Reality is more like a local case that resulted in a lawsuit (never heard the outcome) against the insurance company for sending patients to your Dr. Nick.
Re:HHS announces rule to protect consumers from surprise med... by monknomo on Friday July 02, 2021 @04:15PM (#27716327)
I mean, Dr. Hibbert might refuse to be in network for some insurance company because he doesn't like their rates. I think that's more common
Re:HHS announces rule to protect consumers from surprise med... by crazygringo on Friday July 02, 2021 @02:56PM (#27715364)
I'm not defending it, but there is actually a logical justification here -- it's not just insurance companies being evil.

When insurance companies sign up doctors to their network, doctors agree to lower fees (lower profit) but expect to make it up in volume, because the health plan will send them more patients.

But that only works if patients are made to stay in-network, which produces the guaranteed volume. So health care plans won't pay if you go out of network. The economics would fall apart otherwise -- plans wouldn't be able to negotiate the lower prices because a doctor's office wouldn't see any uptick in volume.

Now it depends on the plan, but there are often exceptions for when you're traveling and need emergency care -- they'll pay network rates toward that because it's not a visit that an in-network doctor would have lost.

Also, plenty of "gold-plated" plans will cover anything out-of-network as well -- because they're expensive plans they're willing to pay doctors more, and so don't need to provide doctors with volume.

Re:HHS announces rule to protect consumers from surprise med... by toast0 on Friday July 02, 2021 @02:36PM (#27715101)
It kind of depends on the network. For a real owned and operated HMO where every provider in the network buildings and offices is an employee of the network (or under contract as a network provider), in-network only (for non-emergency services) makes a lot of sense to control costs, make staffing predictable, ensure consistency of care, etc. As an insured, you go to one building and get everything taken covered. If you want to go out of network for something, you need a good reason or be willing to pay for the whole thing.

When it's a third party HMO network and you've got stuff like a medical office where only some doctors are in network and others aren't, so if your doctor is behind or out sick and you're offered to see another doctor in the interest of time and then you've seen an out of network doctor, that's a totally different deal. Then you've got things like in-office X-ray analyzed by an off-site radiologist whose identity and network status wasn't known before hand.

I'd like to see non-emergency medicine take up the same kind of quoting requirements as auto repair. You can't always stop a procedure to update the quote, so provide several quotes for the likely outcomes.

Re:HHS announces rule to protect consumers from surprise med... by specialp on Friday July 02, 2021 @03:13PM (#27715568)
The issue with single payer is all the special interests that already make our costs the highest in the world would lobby to make that single payer pay more. We have this already. Medicare cannot by law negotiate drug prices despite probably being the largest single payer.

The out of network provider in an in network hospital is probably the most perverse thing to happen. One could be unconscious at a hospital and have out of network provider Dr Smith LLC stop in for a few minutes and send you her own bill.

Re:HHS announces rule to protect consumers from surprise med... by deregulateMed on Friday July 02, 2021 @02:18PM (#27714890)
Just a note, it's possible to lose money accepting some Medicaid insurances. Specifically if you need to hire a translator.

$40/hr payout for physical therapy + translator contactor.

Re:HHS announces rule to protect consumers from surprise med... by refurb on Friday July 02, 2021 @09:40PM (#27718664)
It typically doesn’t drop to $0?

At least all the insurance I’ve had will pay using some formula like “we will cover 80% (instead of 90%) of charges up to the allowed amount (what an in-network would receive”.

The issue is that many providers balance bill, so everything above that is billed to the patient and since some negotiated rates are 50% or less of charges, the patient can own more than the insurance.

Basically insurance and providers fuck over the patients together.

Re:HHS announces rule to protect consumers from surprise med... by shadilay on Friday July 02, 2021 @08:09PM (#27718292)
I can't think of any other industry where it's normal to charge different customers different prices for the same good/service.
Re:HHS announces rule to protect consumers from surprise med... by throwawayboise on Friday July 02, 2021 @04:02PM (#27716145)
The insurance companies own the networks. So it's a way for them to pay themselves rather than pay externally.