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Re:Google Workspace for everyone by dijit on Monday June 14, 2021 @10:00AM (#27502597)
Never underestimate the power of an incumbent.

Teams is not the best messaging/videoconferencing program by a country mile, yet it shows the most growth YoY [citation needed].

I worked for a few companies who dipped a toe into the Microsoft waters and their products drowned everything else out; this was not because the offering was technically superior or cheaper.

Re:Google Workspace for everyone by screye on Monday June 14, 2021 @10:33AM (#27503008)
> Microsoft waters

Microsoft and Google have a fundamentally different approach to enterprise software than Google. Microsoft is the mediocre Apple of enterprise tech, before Apple even got that reputation.

EVERYTHING IS INTEGRATED. Microsoft makes it so insanely easy to stay within the microsoft ecosystem, that using a mediocre software created by Microsoft is always a better option than a 3rd party tool. (See slacks getting clobbered by teams, despite slacks being significantly faster)

Part of what makes MSFT click is that they they go above and beyond to create a tool everyone can use. Additionally, they are obsessed with customers to a point that their tools lose all personality. This is bad if you want something that is opinionated in exactly the way you want (see Obsidian vs OneNote), but great for companies that want to offer an inoffensive tool that is serviceable for all its employees.

An incumbent is fearsome when it uses every little advantage in its greater product offering to embed itself as the obvious option. (Apple for consumer tech, MSFT for enterprise tech). Google has refused to implement the kind of top down organizational structure needed to enforce such integration in its product lineup. This is the company that couldn't sync its grocery lists with google keep. As long as it stays true, Google will never be able to leverage the advantage of an incumbent. It's a shame too, their products are honestly quite good.

Re:Google Workspace for everyone by larodi on Monday June 14, 2021 @01:57PM (#27505849)
So true and surprisingly so much not appreciated by so many ppl that actually benefit from MSFT products - directly or not.
Re:Google Workspace for everyone by levesque on Monday June 14, 2021 @12:40PM (#27504757)
We use Teams at work, I miss Slack so bad.
Re:Google Workspace for everyone by rorykoehler on Tuesday June 15, 2021 @05:00AM (#27512829)
We also switched and I don’t miss slack anymore. Teams has been getting better by the day. Lots of features are worse than slack but many are also better, especially around video.
Re:Google Workspace for everyone by winrid on Monday June 14, 2021 @07:19PM (#27509612)
Can you use CMD+number to switch tabs/chats yet? Or customize the key bindings on OSX?
Re:Google Workspace for everyone by evad3r on Thursday June 17, 2021 @09:43PM (#27546547)
I don't know about changing key bindings, but you can use Cmd/Ctrl + number on Mac and Windows, yes.
Re:Google Workspace for everyone by judge2020 on Monday June 14, 2021 @10:18AM (#27502811)
Re:Google Workspace for everyone by theshrike79 on Monday June 14, 2021 @10:10AM (#27502705)
Teams is an easy sell for organisations.

"Do you already have O365? Yes? Then you already have Teams!"

That's a hard place to sell a competing solution to =)

Re:Google Workspace for everyone by pydry on Monday June 14, 2021 @11:54AM (#27504136)
I worked for an organization where this was the case but most people vastly preferred zoom.

IT went as far as remotely disabling the use of zoom after months of pleading with people not to use it.

This was ostensibly done for security reasons (citing zoom bombing, of all things, coz it was in the news).

When teams had a raft of really bad zero days, of course, nobody in IT batted an eye.

MS reaaaallly got its hooks in to that place.

It made me wonder how startups are supposed to compete with this type of thing. Zoom was free and better liked and it still got shut down.

Re:Google Workspace for everyone by ignoramous on Monday June 14, 2021 @04:46PM (#27508077)
> This was ostensibly done for security reasons (citing zoom bombing, of all things, coz it was in the news).

I don't think this is without basis? Zoom got some bad press. Unsure if Teams is any better.

Zoom apps sending data to Facebook https://news.ycombinator.com/item?id=22693792

Zoom lying about e2ee https://news.ycombinator.com/item?id=25044254

Zoom installer on macOS https://news.ycombinator.com/item?id=22706650

Zoom rolling its own crypto https://news.ycombinator.com/item?id=22768494

Re:Google Workspace for everyone by saddlerustle on Monday June 14, 2021 @07:56PM (#27509864)
#2 and #4 are both about Zoom having a botched e2e implementation (it was "e2e", but had server-side key management). That's not really a win for Teams since it doesn't even try to support e2e.
Re:Google Workspace for everyone by ignoramous on Tuesday June 15, 2021 @05:59AM (#27513122)
> #2 and #4 are both about Zoom having a botched e2e implementation

I'd reckon Zoom engs know what's e2ee and what's not. I tend to agree with folks who say their sales team purposefully lied to win deals.

Re:Google Workspace for everyone by pydry on Tuesday June 15, 2021 @06:08AM (#27513185)
The bad press it got looked more like the result of a sustained PR campaign against them than anything natural.

I remember the Facebook thing alone getting about as much airtime as MS's three teams zero days despite being insignificant by comparison.

E2E encryption that isn't properly end to end is newsworthy but it isn't a good reason to justify selecting a competing product that doesn't even try.

Re:Google Workspace for everyone by Spivak on Monday June 14, 2021 @11:14AM (#27503562)
I’m actually surprised that Slack hasn’t tried their hand at an email service to combat this. Yes o365 is more than email but that’s their foot in the door. If you cut off that sales vector you make MS have to compete on the merits of their add-on services and they don’t hold up. Notion is a OneNote and Sharepoint destroyers. Zoom and Slack are better than Teams and S4B. Okta and Auth0 are better than ADFS.
Re:Google Workspace for everyone by pixel16 on Monday June 14, 2021 @11:24AM (#27503696)
FYI ADFS is now going the way of the dodo and being replaced by AAD which does what Okta and Auth0 do already.
Re:Google Workspace for everyone by FourthProtocol on Monday June 14, 2021 @01:25PM (#27505355)
Do you know Okta well? I've been looking for product comparisons but the best I came up with was Okta's "Why Choose Okta vs. ADFS?" [1]

And that's just sales talk. It says ADFS needs multiple servers, which it doesn't. At least it depends on your deployment model. And whether AD running on another server constitutes "multiple servers" (of course just as true for Okta).

It also says Okta runs in the cloud. The implication is that ADFS doesnt. Well, like anything, it does.

The remainder talks about low TCO, deployment speed, simplifying AD complexity, and the cloud. All of which are rather subjective.

I say all of this having done some very complex ADFS deployments - at the extreme using Chip & PIN authN, and authR from client workstations assumed to be compromised.

So given the above I'd love to find a compelling and unbiased comparison. Including featureset.

[1] https://www.okta.com/resources/whitepaper/why-choose-okta-vs...

Re:Google Workspace for everyone by forty on Monday June 14, 2021 @03:39PM (#27507256)
Is ADFS fully managed? I think Okta is competing with Azure AD rather than ADFS.
Re:Google Workspace for everyone by tweetle_beetle on Wednesday June 16, 2021 @02:36AM (#27525544)
> I’m actually surprised that Slack hasn’t tried their hand at an email service to combat this.

This either shows that Slack's "email is dead" marketing strategy was very effective (did an important job during a specific period of early growth and they have now moved on) or very ineffective (their main proposition completely passed you by).

Re:Google Workspace for everyone by hellomyguys on Monday June 14, 2021 @10:06AM (#27502669)
To be fair, Google "work" products seem to be a tier below Microsoft's even, and Google doesn't iterate as quickly to improve them either.
Re:Google Workspace for everyone by znpy on Monday June 14, 2021 @10:17AM (#27502801)
Indeed.

Outlook is not my preferred email client but having. Used it on both windows and Mac OS as groupware tool, it's still better than most things by Google.

It's just snappier, because it's native code. And outlook on Mac OS used to be gorgeous.

Excel is a jewel and a marvel of software engineering. Google sheets is good for doing just 2+2.

And so on. When it comes to office stuff, Microsoft software is just better.

Sadly, because it's all proprietary software, but it is was it it.

Re:Google Workspace for everyone by nicoburns on Monday June 14, 2021 @01:36PM (#27505488)
> It's just snappier, because it's native code.

Gmail used to be snappier than Outlook is now when it launched, even as a webapp. I'm not sure quite how they've managed to mess it up so badly, but it's poor engineering not a limitation of the tech stack.

Agree with you on the other office products though. Word, Excel, etc aren't perfect, but they're much better than the alternatives for most things.

Re:Google Workspace for everyone by Orphis on Monday June 14, 2021 @08:44PM (#27510123)
The problem was that most people compared big inboxes managed in Outlook when brand new emails in GMail. It's certainly easier to search when you have very little data to go through.
Re:Google Workspace for everyone by toast0 on Monday June 14, 2021 @12:31PM (#27504649)
> It's just snappier, because it's native code. And outlook on Mac OS used to be gorgeous.

I've been forced into using Outlook on Windows and Mac and snappy has never been my impression, although I seem to recall it being somewhat more usable on Windows. Not that GMail is snappy either, but a browser based client isn't necessarily slower than Outlook. Although an actually fast native client would be hard to beat.

Re:Google Workspace for everyone by sokoloff on Monday June 14, 2021 @12:45PM (#27504826)
I’ve used only the outlook web access client for outlook for four-plus years (literally haven’t installed the native client). It’s been more than tolerable.
Re:Google Workspace for everyone by Tostino on Monday June 14, 2021 @12:30PM (#27504646)
Google's is all proprietary too if it's any consolation lol.
Re:Google Workspace for everyone by olyjohn on Tuesday June 15, 2021 @04:23PM (#27521013)
We literally just dumped Zoom at work. Why? Because Teams was "free" (Included in our o365 agreement), and it was just good enough. We have had both for a couple of years now, but nobody ever went to Teams for a meeting, and everybody is pissed... because it really wasn't as good.

We just had our first Teams meeting this morning, in fact... we could not figure out how to simply view the person speaking. Seems like it's always in split view, or that goofy "Together" view. Nothing makes you want to turn off the camera more than having your face on everybody's screen through 100% of the meeting.