There was a falling out between teams while I was there because the cloud team wanted to collect stats from APs even when users disabled analytics in the UI. It was so bad that some of the developers and one of the leads quit because they didn't want to be a part of it.
Someone on Reddit started reverse engineering it https://www.reddit.com/r/Ubiquiti/comments/lwr4ud/update_ubi... The APs are reporting things like connected clients and client stats according to recent dumps. Do you have analytics disabled in the UI and this is still happening?
This hardware is far from cheap and consumers are literally paying for adware/spyware. I really hope Ubiquiti stock takes a nosedive over the next year.
Compared to your average all-in-one home router, however, these are also markedly less shitty.
Don't get me wrong, I see why you would spend money on Ubiquiti gear; in fact, I run a similar setup. But for your average non-technical user, it's going to be a harder sell. It's the same reason you (probably) don't run a several thousand euro enterprise WiFi at home.
And yes, Ubiquiti most definitely isn't for non-technicals (Except for the AmpliFi stuff). It's more prosumer grade stuff. More features than the "gaming wifi" crap but still easier to configure than official Cisco stuff.
Unless, of course, you find spyware shitty... Which one would think most reasonable people do.
Looking at the firewall logs it seems the devices try to ping (ICMP type 8) a bunch of AWS IPs every few hours. The controller tries to connect 80/443 on different AWS IPs a lot more often, even without me navigating the web interface. Other than that, no ill effects. Device firmware update notifications are gone, just says "up to date" now.
Interestingly, I still see the ad for their "dream machine" on the dashboard, as it seems to be baked into the controller. It's also trying to load external resources from "net-fe-static-assets.network-controller.svc.ui.com" while navigating the new web interface. The "classic" interface still seems to be truly self-contained. Using the latest controller version as of today (6.1.71-15061-1).
Condensed firewall logs for reference below. Not that it matters much, but why not.
Unifi controller VM:
Unifi devices (all ICMP 8):