By the way, I was looking for an About page to see the team and couldn't find one (maybe I missed it). I found your link to LinkedIn and saw one of the founders went to the same college as me. That's cool, but I think you should have a "Team" page to give customers confidence. Unless none of you are medical researchers/biologists/doctors/etc. In that case it may actually detract... But surely you at least have some on your advisory board?
Good luck and I look forward to trying out the product. I assume part of this might be to eventually sell my microbiome's genetic data, which I'm okay with. You didn't mention on the website (at least I didn't see it) whether the kit also collects cheek cells and such to get my more generalized genetic data. If that's the case, I may just consider it a $50 loss and not participate.
We absolutely will not be selling your microbiome data without your consent, and it's something the team and I are quite adamant about. We also will NOT be selling or using any of your personal genetic data without consent. Any analysis and discovery will be on completely de-identified data, and will go toward our goal of improving health care.
Thank you for supporting us, and we hope that the insights we provide in the early access may be valuable to you!
Are we relying on your word on this? I have had startups change their mind on me on these sorts of things in the past. I would want some sort of assurance that my data remains private even if you change your mind and wish to make it non-private.
The question that was asked was if the customer data you collect is "protected by HIPAA," not if you choose to be "HIPAA compliment."
In other words - does the law (HIPAA) require you to handle customer data a certain way? Are you a "covered entity" under HIPAA?
I don't know much about your business, but I'm going to presume you are NOT a covered entry and HIPAA does NOT apply. I'm going to presume that because HIPAA is not a generic medical privacy law (even though people think it is), it applies to only "covered entities," which are - "Health Care Providers[1]", "Health Plans", and "Health Care Clearinghouses." You don't appear to be any of those, nobody claims to be providing any medical services, and you even provide a disclaimer that you are not providing medical services. - aka "just for funsies."
A useful rule of thumb is the "I" in HIPAA stands for insurance - if insurance is NOT involved HIPAA probably doesn't apply.
So I think your statement "Yes, we are 100% HIPAA compliment" was intentionally misleading.
[1] but only if they transmit information electronically in connection with a transaction for which HHS has adopted a standard
We follow all HIPAA compliant protocols in handling your data. We have additionally taken a number of security precautions beyond HIPAA compliance that mitigate the possibility of a data breach.
I appreciate you bringing this up as it is an important distinction and a good opportunity to clarify. We are not a covered entity under HIPAA as we are not (1) a health plan, (2) a health care clearinghouse, or (3) a health care provider. The laws surrounding HIPAA were enacted before genomics and consumer health became prevalent. This means that most of the companies in our space (23&me, Ancestry, Everlywell, etc.) are also not covered entities but are working with PHI (protected health information).
Covered entities are required to be HIPAA compliant to maintain the integrity of your PHI, and you can read more about those requirements here: https://www.atlantic.net/hipaa-compliant-hosting/hipaa-compl...
While Bristle is not a covered entity, we can be HIPAA compliant by enforcing the same guidelines around your PHI as are used for covered entities. This is an optional, but in our opinion critical and non-negotiable, component of our infrastructure to maintain user privacy.
People respect HIPAA because sanctions for a HIPAA violation are very severe. In your case, if you have a violation, what would happen?
If they were upfront I wouldn't give two fucks, I truly don't care. Like, I really really don't care. It's that they tried to lie is why I am called them out. They were caught with their pants down. I wouldn't be a thorn in their side if they were honest.
The problem here is that the HIPAA legislation is outdated. Another problem is that there's almost no regulation around selling data.
My true question is: what's the business model here?
a) offering this testing service (which to be honest, sounds pretty interesting and useful)
b) selling the data of unsuspecting customers ("the 23andme model")
I don't believe HIPAA is outdated, I believe that people just very much misunderstand it. The full title is "Health Insurance Portability and Accountability Act" - it's literally a bill to regulate health insurance companies, it was never meant to be more.
Congress could pass a general medical privacy bill tomorrow, yet they appear to be extremely uninterested in doing so, so they don't.
Their business model is probably just offering this testing service at the moment, but their weasely response when asked if their data was covered by HIPAA makes me think that they are keeping selling data on the back burner as an emergency option.
So why lie and say you are when directly asked? You could have just replied with this exact post when asked, instead you chose to blatantly lie. Why?
Did you just think nobody would notice and you'd just get away with it?
When people ask "Is customer data protected by HIPAA?" They don't mean "do you choose to follow HIPPA protocols [at the moment] with customer data?," They mean "Is customer data protected by HIPAA?" They want to know what you can legally do with their medical data, no what you currently choose to do with it. But you know that, you are playing stupid and are caught with your pants down.
We all know your competition also isn't a covered entity under HIPPA - so just admit you aren't either, don't be slimy and mealy-mouthed about it.
If they have additional information they'd like to share, I'd very much like to hear it.
HIPAA does not apply at all as you are not a covered entity under HIPAA, stop lying.
>We do NOT have to be a "covered entity" to apply HIPAA compliant protocols to our data handling
Yeah, but that's just your current choice. You (more or less) claimed you were obligated to abide by HIPAA, but that's a lie, you are not.
I know you though nobody would call you out on this, but I am, because I understand the law. Please be upfront when asked, and stop lying.
1. Any data that can be considered PHI (survey data, medical data, genetic data) is stored under HIPAA complaint guidelines. 2. Yes, we are HIPAA complaint.
So, you're learning from customers these associations, and after a significant number of customers you could offer statistical associations to future customers?
You can imagine that even if you took the test once and had (for the sake of simplicity) 1 insight being reported back, you could revisit your profile in 2 years when we have tested 10,000 users and may have 4 new insights that have been added to your report as a result of the new discoveries we've made!
TLDR; there are associations reported now, and new ones that will be reported as we grow our user base and data
We keep your saliva sample and its molecular derivatives in physical form completely DEIDENTIFIED such that it cannot be mapped back to YOU without an encrypted key.
TLDR, we do NOT use host genetic data, but cannot guarantee that none of that data will be stored somewhere in this analysis. We do not share any identifiable data with anyone. We do not analyze host genetic data.
The statement is meaningless if you have the key.
Of course, there are a few tricky circumstances around the future of the data. What happens if we go bankrupt/sell the company? I can't say for sure what will happen, but I am fully committed to the destruction of the key at any point when we realize that the identifiers do not serve a purpose.
Assuming you don't store (notable) digital host data, it seems much safer, in case policy / ownership were to change, a breach happened and/or someone was compelled to produce samples/data.
Please send us an email at [email protected] and we can ensure your physical sample is destroyed post-sequencing.
We also will NOT be selling or using any of your personal genetic data without consent.
"Genetic data" seems to imply that they do look up your DNA too.TLDR, we do NOT use host genetic data, but cannot guarantee that none of that data will be stored somewhere in this analysis
Do you see your company expanding into that area?
1. decades of research have shown causal relationships between the oral microbiome and preventable gum disease. 2. the oral microbiome is much lower in diversity than the fecal microbiome, granting the opportunity for the development of relatively low-cost diagnostics that leverage the microbiome. 3. new and exciting studies have shown correlations between the oral microbiome and a number of systemic health indications, which we hope to continue to uncover with our platform.
If you’re interested in learning more, please drop your email at the bottom of our home page at bristlehealth.com to receive our newsletter!
23's success is more based on the execution of their product and marketing. They already have proven for you, there are customers in this space. Now you just need to build something great.
I feel like I'm being played.
I think more likely they timed their launch to coincide with the Economist article and then someone unrelated just happened to link the article just before their intended date.
Bristle (bristlehealth.com) is leveraging the oral microbiome to pioneer oral health testing and care. We use metagenomic sequencing to analyze the oral microbiome from a saliva sample - looking at fungi, bacteria, and viruses - delivering evidence-based insights around oral health.
We are offering an early access program (https://www.bristlehealth.com/pages/early-access) providing oral microbiome testing and consumer research reports, with literature-backed insights accessed through an interactive web app. We’re charging users $50 and will only bill you when we ship your kit.
If you’re interested in learning more about your oral microbiome, please sign up! We literally launched yesterday and have gotten tons of interest based on exactly what’s being discussed here. We’re letting participants into the program in batches but will be turning kits around rapidly.
If anyone wants to chat more feel free to reach out to [email protected]. As I said, we will have a dedicated HN launch with lots more information in the coming weeks, but wanted to share given the interest and that we have this ready to go.