News for hackers. Stuff that matters.
Re:Hacker increased chemical level at Oldsmar's city water s... by DevX101 on Monday February 08, 2021 @06:28PM (#26071793)
From the article: "Thanks to a vigilant operator and several redundancies, the heightened level of sodium hydroxide never caused a public threat."

I have a problem with the language here. This was absolutely a public threat. The attacker demonstrated intent and capability to inflict public harm. That's the definition of a threat.

But the language downplaying the severity will mean this all blows over in a couple of months, without the actual mobilization/funds to properly secure not just this one site, but any similarly affected plants.

I've come to the conclusion that humans in general aren't very good at preventing catastrophic events we haven't seen before (see climate change). We'll need to see n=1 disasters with this first, before there's public outcry to fix it.

Re:Hacker increased chemical level at Oldsmar's city water s... by projectileboy on Monday February 08, 2021 @07:06PM (#26072127)
I am so glad to see this is the top comment. Hacks on public infrastructure feel to me like one very small step away from actual military actions. I don’t understand why they never seem to be reported with the gravity they deserve.
Re:Hacker increased chemical level at Oldsmar's city water s... by TedDoesntTalk on Monday February 08, 2021 @07:27PM (#26072304)
For all we know, this is the 100th such attack on US infrastructure and this is just the first one reported in recent memory.

A successful attack is much less likely to be made public, for obvious reasons. We may have suffered from successful attacks and not know it (small enough concentrations of contaminants can’t be tasted)

Install water filters, HN. Use them. We have AquaSana under-the-sink in several locations through the house... no pitchers. Whole-house filters do not filter nearly the same variety of crap that under-the-sink and PUR pitchers do. Say no to Brita. Learn your NSF ratings and choose wisely.

You’re only paranoid if you’re wrong.

Re:Hacker increased chemical level at Oldsmar's city water s... by aerostable_slug on Monday February 08, 2021 @07:46PM (#26072454)
A chemist may be able to correct me, but I'm pretty sure an AquaSana filter will do nothing to remove excess sodium hydroxide.
Re:Hacker increased chemical level at Oldsmar's city water s... by jaggederest on Monday February 08, 2021 @08:13PM (#26072637)
It will if it's reverse osmosis (RO), but not all filters do that. That particular brand sells both RO and non-RO units. If it's a vast excess of NaOH, you'll have other problems besides your water filter failing, like chemical burns.

Most US tapwater is fantastically clean and drinkable, and doesn't generally need a filter. The Safe Drinking Water Act is pretty powerful stuff.

https://www.cdc.gov/healthywater/drinking/public/regulations...

Re:Hacker increased chemical level at Oldsmar's city water s... by mortehu on Monday February 08, 2021 @09:20PM (#26073120)
US tap water is generally so high in chlorine that to people from Western Europe it smells like pool water, even in places that are proud of their tap water like NYC. Having lived here for ten years now I can no longer smell it when I turn on the sink, but visitors still can.
Re:Hacker increased chemical level at Oldsmar's city water s... by billti on Monday February 08, 2021 @10:51PM (#26073587)
I live in Seattle, WA, which apparently has some of the cleanest water in the country.

I use one of those under-the-sink inline charcoal cartridge filters on the sink we use to make tea or cook with. If I grab some water from a different tap, you can tell immediately by the smell (chlorine) and the taste.

I'm surprised the filter takes out the chlorine honestly, but it's clearly taking out a bunch of stuff from what is otherwise considered very clean.

That said, having travelled extensively through places like India, South America, East Asia, etc., I'm certainly grateful for the water we have "on tap" in the house. It's easy to take for granted.

Re:Hacker increased chemical level at Oldsmar's city water s... by loeg on Tuesday February 09, 2021 @12:12AM (#26074138)
You can blame the EPA for mandating chlorination in Seattle's water supply. The watersheds that feed into Seattle drinking water are "Surface Water" and considered high risk by the EPA. This risk assessment is probably more accurate in the rest of the country; our protected watersheds are fairly uncommon. But we don't get any special exemption.

EPA mandates a floor of 0.2 mg/L chlorine for all Surface Water based drinking water supplies at all times[0]. There are additional chlorine requirements depending on what sort of filtration you perform, if any, and how far the first service connection is from the chlorine insertion, in minutes. (They also mandate a safety ceiling of 4 mg/L for all drinking water.) This level is continuously monitored.

Seattle does about 1 mg/L to meet these EPA-imposed requirements.[1]

Chlorine evaporates out of water, so if you don't like the taste, you can just let tap water sit a while. Sunlight helps. Boiling water (e.g., for tea) also removes most of the chlorine.

[0]: (PDF) https://www.epa.gov/dwreginfo/swtr-plain-english-guide

[1]: (PDF, p. 8) https://www.seattle.gov/Documents/Departments/SPU/Services/W...

Re:Hacker increased chemical level at Oldsmar's city water s... by namibj on Tuesday February 09, 2021 @04:11AM (#26075388)
Weird. Here in Germany we have some protected watershed areas on smaller rivers that directly feed a surface reservoir, created in the river valley through a dam.

They get filtered, but there is no chlorine directly. Some chlorine dioxide is used at the end, though. Here's the official description of the utility, translated to english:

- Via a raw water pumping station, the dam water first reaches the micro-screening plant. It removes coarse contaminants over 35 ~ µm in diameter through stainless steel mesh filters. This provides special safety in times of mass algae growth or during floods.

- Subsequently, the raw water is de-stabilized with a flocculant; and turbid matter accumulates to form large flocs.

- In filter stage 1, two filter materials of different coarseness are used to remove the flocs.

- Ozone is then added to disinfect the raw water.

- Filter stage 2 is equipped with activated carbon and frees the raw water from the reaction products of ozonation. Excess ozone reacts to form oxygen and is thus removed from the raw water.

- The further filter stage 3 uses natural limestone material over which the water flows. Here the excess carbonic acid in the water is removed. Finally, a small protective disinfection with chlorine dioxide takes place before the drinking water leaves the clean water tank in the direction of <city>.

Re:Hacker increased chemical level at Oldsmar's city water s... by loeg on Tuesday February 09, 2021 @11:52AM (#26079672)
The steps are similar in Seattle, although I think we filter less. I'm having a hard time finding a concise but also technical description of water treatment steps. We definitely do:

- Ozone disinfection, and removal

- Tolt river supply only: water conditioning by filtering through "granular media." (Cedar river supply is clear enough without this step.)

- UV disinfection

- pH adjustment to avoid corroding pipes

- Flouridation for public health

- Chlorination as a final step as water leaves the treatment plant, and also at some downstream facilities (like a networking repeater; just to maintain chlorine levels that would otherwise have fallen due to distance from the upstream chlorination site)

Tolt: http://www.seattle.gov/utilities/your-services/water/water-s...

Cedar: http://www.seattle.gov/utilities/your-services/water/water-s...

Re:Hacker increased chemical level at Oldsmar's city water s... by Gibbon1 on Monday February 08, 2021 @10:54PM (#26073607)
Small tidbit, ascorbic acid kills chlorine and chloroamine.
Re:Hacker increased chemical level at Oldsmar's city water s... by loeg on Tuesday February 09, 2021 @12:19AM (#26074175)
You can also just let the water sit and the chlorine will evaporate out.
Re:Hacker increased chemical level at Oldsmar's city water s... by Gibbon1 on Tuesday February 09, 2021 @04:10AM (#26075377)
True with Chlorine, chloroamine not as much.
Re:Hacker increased chemical level at Oldsmar's city water s... by loeg on Tuesday February 09, 2021 @11:43AM (#26079558)
Sure; I did not say otherwise. Seattle (where OP lives) does not use chloramine.

> You might hear about different forms of chlorine. Seattle's water system uses "free chlorine" (not chloramines).

http://www.seattle.gov/utilities/your-services/water/water-s...

Re:Hacker increased chemical level at Oldsmar's city water s... by TedDoesntTalk on Tuesday February 09, 2021 @12:51PM (#26080478)
Is there a health risk to consuming chlorine in water?
Re:Hacker increased chemical level at Oldsmar's city water s... by S_A_P on Monday February 08, 2021 @10:32PM (#26073505)
I had some tap water in Scotland about 20 years ago and I still remember how amazing it tasted. This was in Aberdeen area if that makes a difference. It was like the finest artesian spring water I’ve ever had.
Re:Hacker increased chemical level at Oldsmar's city water s... by dd36 on Monday February 08, 2021 @10:28PM (#26073492)
I remember being able to taste the chlorine through the soda machine in Phoenix.
Re:Hacker increased chemical level at Oldsmar's city water s... by WarBrd on Monday February 08, 2021 @10:03PM (#26073374)
Yup. Thats one of the things I remember most vividly from my trip to NY as a kid in the 90s.
Re:Hacker increased chemical level at Oldsmar's city water s... by TedDoesntTalk on Monday February 08, 2021 @08:38PM (#26072806)
> Most US tapwater is fantastically clean and drinkable, and doesn't generally need a filter.

It is my understanding that most municipal water utilities only test water quality every 3 months. A problem can come and go between testing cycles.

Even with weekly testing, I’d expect the same risk (there’s still a window between tests). Basically you’re only going to know about a problem when it’s too late.

Re:Hacker increased chemical level at Oldsmar's city water s... by jcranmer on Tuesday February 09, 2021 @01:23AM (#26074489)
Your understanding is incorrect.

It depends on what contaminant you are measuring, but the testing frequency can vary from "every several years" to "continuously monitored and sets off a SCADA alarm if it exceeds a given threshold." The biggies--IIRC, turbidity, pH, and dosages of coagulant and treatment chemicals--are logged every 15 minutes, with more tests happening on hourly 6-hourly, and daily frequencies, followed by yet more contaminants happening largely on monthly or quarterly assessment bases. The issue in question would have shown up in a pH measurement, so there's no reason it shouldn't have been caught within minutes.

Re:Hacker increased chemical level at Oldsmar's city water s... by jaggederest on Monday February 08, 2021 @09:15PM (#26073084)
You also have to look at the success and failure rates of those tests. Most tests reveal no problems, which implies periodic sampling is plenty to handle the rare problems that crop up. If we found more problems, we would demand more testing, but increased testing is pointless if there is no problem to be found. In reverse, if the tests are not specific enough, they can cause issues when you over test due to false positives on the tests.

Indeed, you'll see that if a water test comes back positive, there will be multiple retests and a much greater rate of testing until the problem is abated, at least at my local drinking water board.

Re:Hacker increased chemical level at Oldsmar's city water s... by loeg on Monday February 08, 2021 @09:44PM (#26073294)
> It is my understanding that most municipal water utilities only test water quality every 3 months. A problem can come and go between testing cycles.

This isn't remotely true.

Re:Hacker increased chemical level at Oldsmar's city water s... by TedDoesntTalk on Monday February 08, 2021 @10:13PM (#26073421)
Which part?
Re:Hacker increased chemical level at Oldsmar's city water s... by loeg on Monday February 08, 2021 @11:28PM (#26073874)
The whole of it. You stated that most municipal water supplies aren't monitored for months at a time. This is extremely incorrect. The EPA-mandated quarterly report is a summary, not the entirety of samples collected. It would be dangerous and reckless not to monitor drinking water for months at a time.

E.g., Seattle explicitly states:

> We monitor your water 24 hours a day, 365 days a year. We test samples from the region between 10 and 100 times per day.

https://www.seattle.gov/Documents/Departments/SPU/Services/W... (PDF)

> To ensure the safety of our drinking water, SPU's water quality laboratory analyzes over 20,000 microbiological samples each year (more than 50 a day) and conducts chemical and physical monitoring daily, 365 days per year.

https://www.seattle.gov/utilities/your-services/water/water-...

Re:Hacker increased chemical level at Oldsmar's city water s... by TheOtherHobbes on Monday February 08, 2021 @07:52PM (#26072502)
Someone asked a couple of days ago if they should go into security.

Yes - they should. Because there is going to be a lot more of this happening in the not so distant future.

Re:Hacker increased chemical level at Oldsmar's city water s... by throwaway0a5e on Monday February 08, 2021 @08:50PM (#26072887)
They've been saying that for ~30yr.

While you can definitely make a respectable living in the cybersecurity industry the fact of the matter is that over that same time period the people vomiting JavaScript trackers all over the internet made the same or more money with less effort invested.

Re:Hacker increased chemical level at Oldsmar's city water s... by xwdv on Monday February 08, 2021 @09:52PM (#26073330)
This is all “Do as I say, not as I do” advice.

Sure, go into security, help make the world more secure... meanwhile I’ll be here writing some JavaScript making twice what you make and working probably half the hours you do.

Re:Hacker increased chemical level at Oldsmar's city water s... by aspaceman on Monday February 08, 2021 @08:07PM (#26072608)
Yeah we're still in kiddie shit days playing with firecrackers and poprockets.

Wait till we get our M2 Browning.

Re:Hacker increased chemical level at Oldsmar's city water s... by ISL on Monday February 08, 2021 @11:22PM (#26073826)
I suspect that the first iterations of the M2-equivalent already exist, we just haven't seen them put to use against visible targets.
Re:Hacker increased chemical level at Oldsmar's city water s... by PradeetPatel on Monday February 08, 2021 @09:58PM (#26073350)
It's been established that security itself does not increase revenue nor make the quarterly returns look good. Unless there's an incentive for key stakeholders to spend more resources to strengthen the security of their deliverables, it is unlikely for things to change in the near future.

Perhaps a change in KPI or regulation requirements may create such incentive to ensure appropriate actions are taken.

Re:Hacker increased chemical level at Oldsmar's city water s... by tgsovlerkhgsel on Monday February 08, 2021 @08:32PM (#26072758)
This is over-reported in my opinion.

Because this is most likely "teenager broke into a poorly secured shack and turned a random valve to be naughty", not "state actor sabotaged critical infrastructure".

Re:Hacker increased chemical level at Oldsmar's city water s... by kadoban on Monday February 08, 2021 @08:58PM (#26072948)
How about "state actor could have easily sabotaged critical infrastructure but teenager got there first" ?
Re:Hacker increased chemical level at Oldsmar's city water s... by lazyasciiart on Monday February 08, 2021 @09:45PM (#26073301)
Sounds like we need more teenagers.
Re:Hacker increased chemical level at Oldsmar's city water s... by TeMPOraL on Tuesday February 09, 2021 @03:26AM (#26075110)
Teenagers are the OG chaos monkey.

(Still, the problem remains: if a naughty teenager can turn a valve for shits and cause a threat to public health, then perhaps that valve needs some access control.)

Re:Hacker increased chemical level at Oldsmar's city water s... by boomboomsubban on Monday February 08, 2021 @10:24PM (#26073479)
They specifically said "the heightened level of sodium hydroxide never caused a public threat," not the attack. The most important thing he had to do was inform the public that had been drinking their water all day that they were not in any danger.

This isn't downplaying the potential risk, basically every other thing said highlighted the risk.

Re:Hacker increased chemical level at Oldsmar's city water s... by credit_guy on Monday February 08, 2021 @08:14PM (#26072648)
> The attacker demonstrated intent and capability to inflict public harm.

This is if you take the facts in this story at face value. In my mind, if someone can raise the level of a chemical to become dangerous, you already have a problem. 11000 ppm sounds huge to me (1.1%). What if instead of an external hacker you had an internal disgruntled employee. What if you had a leaky gasket. The system should have some multiple redundancies to not allow a dangerous level of a chemical to end up in the water supply.

Re:Hacker increased chemical level at Oldsmar's city water s... by mypalmike on Monday February 08, 2021 @09:35PM (#26073241)
The reports on this incident have all stated that there were indeed multiple redundancies that helped prevent the high level from being actualized.
Re:Hacker increased chemical level at Oldsmar's city water s... by enraged_camel on Monday February 08, 2021 @08:19PM (#26072675)
It's easy to say that, of course, but the fact of the matter is that designing systems with multiple redundancies is difficult and expensive.
Re:Hacker increased chemical level at Oldsmar's city water s... by __blockcipher__ on Monday February 08, 2021 @08:24PM (#26072711)
Yeah, and it’s not like a city water supply is the type of thing where such expenditure would be justified!

(I recognize you also mentioned the difficulty, I just wanted to poke some fun :P)

Re:Hacker increased chemical level at Oldsmar's city water s... by psadauskas on Monday February 08, 2021 @06:36PM (#26071880)
Even once isn't enough, or we learn the wrong lesson. Ask Flint, MI how well we've done fixing that catastrophic event.
Re:Hacker increased chemical level at Oldsmar's city water s... by WillPostForFood on Monday February 08, 2021 @06:43PM (#26071934)
For Americans who stopped following the Flint water crisis after its first few gritty chapters, it might come as a surprise how far the city has come: Today, after nearly $400 million in state and federal spending, Flint has secured a clean water source, distributed filters to all residents who want them, and laid modern, safe copper pipes to nearly every home in the city that needed them. Its water is as good as any city’s in Michigan.

Sounds like they did a great job fixing it.

https://www.politico.com/news/magazine/2020/12/23/flint-wate...

Re:Hacker increased chemical level at Oldsmar's city water s... by psadauskas on Monday February 08, 2021 @06:46PM (#26071966)
Only took, what, 6 years? And still nobody has been held accountable?
Re:Hacker increased chemical level at Oldsmar's city water s... by dave5104 on Monday February 08, 2021 @06:51PM (#26072015)
6 years does feel too long, but it does seem like a case is still making its way through the courts. The former governor (and other officials) just had charges against them announced a few weeks ago: https://www.cnn.com/2021/01/14/us/michigan-flint-water-forme...
Re:Hacker increased chemical level at Oldsmar's city water s... by WillPostForFood on Monday February 08, 2021 @11:17PM (#26073786)
Are you moving the goalposts here? You seemed to be bemoaning that things don’t get fixed after a single crisis (n=1), not that fixes are good but move slowly. Flint got fixed.
Re:Hacker increased chemical level at Oldsmar's city water s... by hanniabu on Monday February 08, 2021 @07:53PM (#26072515)
Also other cities won't upgrade their infrastructure until they have an equally public event, at which point it'd be too late.
Re:Hacker increased chemical level at Oldsmar's city water s... by mc32 on Monday February 08, 2021 @06:51PM (#26072009)
Currently the case is ongoing and up to 9 face charges: https://www.npr.org/2021/01/14/956924155/ex-michigan-gov-ric...
Re:Hacker increased chemical level at Oldsmar's city water s... by HDMI_Cable on Monday February 08, 2021 @07:19PM (#26072232)
To be fair, public works projects (especially replacing pipes and water treatment facilities) takes a long time.
Re:Hacker increased chemical level at Oldsmar's city water s... by throwaway0a5e on Monday February 08, 2021 @08:54PM (#26072915)
The government drags it's feet as much as possible when it comes to holding the government accountable.

I think it's surprising it's even going to trial.

Re:Hacker increased chemical level at Oldsmar's city water s... by fredgrott on Monday February 08, 2021 @08:14PM (#26072644)
former governor goes to trial this year
Re:Hacker increased chemical level at Oldsmar's city water s... by elliekelly on Monday February 08, 2021 @06:56PM (#26072043)
A “great job fixing it” is an exceedingly generous characterization. And the link you’ve provided makes it clear the issue hasn’t been “fixed” just by replacing the pipes. The people of Flint don’t trust their drinking water. (With good reason!) As long as these (predominantly low-income) people feel the need to spend money on bottled drinking the water the issue isn’t fixed just because a lab has determined the water is safe to drink again.
Re:Hacker increased chemical level at Oldsmar's city water s... by throwawayboise on Monday February 08, 2021 @07:34PM (#26072367)
So with the weight of contrary scientific evidence, the people still don't believe the water is safe? This sounds like the same arguments about climate change and election fraud that get dismissed out of hand.
Re:Hacker increased chemical level at Oldsmar's city water s... by jancsika on Monday February 08, 2021 @11:51PM (#26074015)
> So with the weight of contrary scientific evidence, the people still don't believe the water is safe?

That is what a reasonable human would expect "the people" to do when multiple agencies overseeing the utilities were initially so irresponsible/incompetent/negligent that water superheroes from three states over had to swoop in to warn residents their fucking pipes are poisoned[1].

[1] https://en.wikipedia.org/wiki/Flint_water_crisis#Virginia_Te...

Edit: clarification

Re:Hacker increased chemical level at Oldsmar's city water s... by hanniabu on Monday February 08, 2021 @07:56PM (#26072533)
That's not at all equivalent. The issue is they were lead (heh) to believe the water was safe before. So when you're told the water is safe, but then it isn't why would you believe them next time?
Re:Hacker increased chemical level at Oldsmar's city water s... by pvaldes on Monday February 08, 2021 @08:03PM (#26072583)
safe -copper- pipes?

LOL, copper is poisonous in presence of corrosives. They are just replacing a poison with other.

Re:Hacker increased chemical level at Oldsmar's city water s... by SigmundA on Monday February 08, 2021 @09:08PM (#26073044)
Not even in the same ballpark. Humans actually need trace amounts of copper. Regulations for safe copper levels are almost 100 times that of lead.

All pipe materials are poison if enough is ingested, lead is however is toxic in extremely low amounts, while copper is actually needed in low amounts. You think PVC is better?

Re:Hacker increased chemical level at Oldsmar's city water s... by pvaldes on Monday February 08, 2021 @09:22PM (#26073131)
Lead is the worst by a mile, but If you expect to have water in the very low or very high PH rank, or water with a lot of chemical activity or too hot, copper is not totally safe either.

We, mammals, are relatively well protected to deal with it, but the real problem here is in the long term exposure. Can produce several forms of inner bleeding in the gut, and harm permanently the liver and kidneys. There is a lot of copper messing around for some reason in Alzheimer's patients also.

Moreover copper is particularly toxic for all aquatic life and invertebrates also causing an acute poisoning. I would not use that water in an aquarium for example. I had seen the stuff in action and is devastating for fishes.

Re:Hacker increased chemical level at Oldsmar's city water s... by genewitch on Monday February 08, 2021 @10:38PM (#26073520)
Fish tanks require copper to maintain proper levels of nitrifying bacteria, the first two nitrifying stages require copper to convert stuff to the "safe" nitrogen that requires flushing to remove (unless you have real plants in the aquarium, then you rarely need water changes) - furthermore, copper is used to cure several fish diseases[0], so it it's impossible to be as bad as you claim.

[0]https://smile.amazon.com/Seachem-67105650-Cupramine-Copper-1... for example

Re:Hacker increased chemical level at Oldsmar's city water s... by pvaldes on Tuesday February 09, 2021 @10:53AM (#26078897)
This is a myth. Fish tanks definitely don't require a surplus of copper. Not unless they are hospital tanks. I have experience using copper to cure fish diseases and cant guarantee you that is a notoriously treacherous stuff to work with it
Re:Hacker increased chemical level at Oldsmar's city water s... by astrea on Monday February 08, 2021 @11:51PM (#26074013)
What is, what I'll call from my layman perspective, the leeching factor of copper vs lead pipes though? As in, how much copper vs lead ends up in the water being transported?
Re:Hacker increased chemical level at Oldsmar's city water s... by pvaldes on Tuesday February 09, 2021 @10:58AM (#26078978)
The choice is not between copper or lead, is between copper or pvc, steel... or even ceramics. Lead is unsuitable for drinking water.
Re:Hacker increased chemical level at Oldsmar's city water s... by ClumsyPilot on Monday February 08, 2021 @11:59PM (#26074064)
Stainless steel would be better, excluding exotic materials. You cant really get iron poisoning.
Re:Hacker increased chemical level at Oldsmar's city water s... by TeMPOraL on Tuesday February 09, 2021 @03:30AM (#26075138)
Turns out you can, though probably not from water pipes (if I skim the article correctly, it'll need to be ferrous iron).

https://en.wikipedia.org/wiki/Iron_poisoning

Re:Hacker increased chemical level at Oldsmar's city water s... by downrightmike on Monday February 08, 2021 @07:30PM (#26072328)
Sodium hydroxide, also known as lye and caustic soda,[1][2] is an inorganic compound with the formula NaOH. It is a white solid ionic compound consisting of sodium cations Na+ and hydroxide anions OH− .

Sodium hydroxide is a highly caustic base and alkali that decomposes proteins at ordinary ambient temperatures and may cause severe chemical burns. It is highly soluble in water, and readily absorbs moisture and carbon dioxide from the air. https://en.wikipedia.org/wiki/Sodium_hydroxide

Re:Hacker increased chemical level at Oldsmar's city water s... by wahern on Monday February 08, 2021 @08:42PM (#26072835)
Lye is actually a very common household chemical. It's used in cooking and even grooming products--quality shaving creams have sodium hydroxide or potassium hydroxide. You can easily buy large containers of the stuff everywhere, including your local hardware store and, traditionally, grocery store. (These days you may need to go to a speciality grocer to find food-grade lye in bulk.)

The nice thing about lye is that it's typically sold in solid form, excepting in one of the most common household products, drain cleaner. Drano is sodium hydroxide in solution with aluminum, with which reacts in the presence of water, presumably to help mechanically break up clogs. Solid lye tends to be safer as there's less chance of ingestion, and less chance of it lingering on your skin--it turns your skin to soap.

Much more dangerous is stuff like sulphuric acid, which you can buy (at least in California) in concentrations of over 95% at the hardware store as Rooto and similar drain cleaners. That stuff is nasty as its in liquid form, easy to spill and even inhale as an aerosol. Also not a good idea for pipes despite how they're sold because such acids are hell on cast iron--i.e. what main sewage drains are made out of in older buildings and in jurisdictions that aren't favorable to PVC.

There are so many ways for evil people to do evil things it's amazing (and, frankly, fascinating and even instructive) that it doesn't happen more often. I'm curious to see how the situation will change as it becomes easier to be evil while remaining anonymous and remote. Still, I imagine it would be extremely difficult if not impossible to actually cause significant harm by changing the concentration of lye in the water suppler. For example, I'm skeptical that there would be enough lye in the dispenser at the treatment facility to cause serious harm. The worst effect would probably be disrupting the pH of the water system and possibly causing other ill effects, such as by leeching lead or rendering antimicrobials less effective.

Re:Hacker increased chemical level at Oldsmar's city water s... by throwaway0a5e on Monday February 08, 2021 @08:54PM (#26072908)
>That stuff is nasty as its in liquid form and easy to spill and even inhale. Also not a good idea for pipes despite how they're sold because such acids are hell on cast iron--i.e. what main sewage drains are made out of in older buildings and in jurisdictions that aren't favorable to PVC.

Eh, at the end of the day it's just acid. You can always throw something basic at it to neutralize it. It's not like it's a heavy metal.

Re:Hacker increased chemical level at Oldsmar's city water s... by orblivion on Monday February 08, 2021 @07:01PM (#26072084)
I agree with your level of alarm in principle. I'm curious whether the "several redundancies" are generally sufficient, and pervasive across plants.
Re:Hacker increased chemical level at Oldsmar's city water s... by krisoft on Monday February 08, 2021 @08:38PM (#26072793)
Some system has redundancies and some system doesn’t.

Here is an article where plant operators accidentaly left a sodium hydroxid pump in manual mode. Dumpibg way too much of it in one go causing chemical burns to the customers. There were Ph alarms but nobody heard them. https://www.google.co.uk/amp/s/www.telegram.com/article/2007...

This is the website of an other water treatment company explaining what processes they have in place to prevent an issue like the above: https://www.mwra.com/01news/2007/042507nosodiumhydroxide.htm

Re:Hacker increased chemical level at Oldsmar's city water s... by christophilus on Monday February 08, 2021 @07:43PM (#26072432)
It’s incredible that anyone thought it was a good idea to connect this kind of infrastructure to the internet.
Re:Hacker increased chemical level at Oldsmar's city water s... by moksly on Monday February 08, 2021 @07:48PM (#26072468)
It’s new public management. Why have a hundred people maintaining these things when you can just have 1 person do it remotely.

I don’t think it’s a good idea either, but it’s exactly why it happens.

While I said it’s new public management, it’s also a common management style in any form of private sector enterprise.

Re:Hacker increased chemical level at Oldsmar's city water s... by hanniabu on Monday February 08, 2021 @07:52PM (#26072498)
I mean, you can still have one person control it without connecting to the outside world...
Re:Hacker increased chemical level at Oldsmar's city water s... by badwolf on Monday February 08, 2021 @08:37PM (#26072792)
Why have one person onsite controlling it, when you can have one person offsite remotely controlling MULTIPLE sites!
Re:Hacker increased chemical level at Oldsmar's city water s... by TeMPOraL on Tuesday February 09, 2021 @03:37AM (#26075175)
... and have that person be a contractor from another country, which "saves taxpayers money".
Re:Hacker increased chemical level at Oldsmar's city water s... by skybrian on Monday February 08, 2021 @08:14PM (#26072649)
I think you’re misinterpreting that remark? Probably their main point is that the water was always okay. That’s what the people who live there are going to want to know about first.
Re:Hacker increased chemical level at Oldsmar's city water s... by justin66 on Monday February 08, 2021 @09:22PM (#26073133)
> But the language downplaying the severity will mean this all blows over in a couple of months, without the actual mobilization/funds to properly secure not just this one site, but any similarly affected plants.

Our society’s inability to prioritize the solving of obvious problems is pervasive enough that it’s probably due to more than some badly chosen verbiage.

> We'll need to see n=1 disasters with this first, before there's public outcry to fix it.

It’s worse than that. It would have to be a really awful disaster, people would need to understand the causes and effects, and the prevention of future disasters would need to not threaten established businesses and political interests.

Re:Hacker increased chemical level at Oldsmar's city water s... by tambourine_man on Monday February 08, 2021 @08:50PM (#26072886)
Even n=1 is not enough if Covid is any evidence of a pattern.
Re:Hacker increased chemical level at Oldsmar's city water s... by a_bonobo on Monday February 08, 2021 @10:03PM (#26073375)
Seveso - Bhopal - Chernobyl - Fukushima is n > 1, but most people forgot Seveso and Bhopal. n=1 needs to occur every ~10 years.
Re:Hacker increased chemical level at Oldsmar's city water s... by lupire on Wednesday February 10, 2021 @01:01PM (#26092593)
There's no downplaying. A vulnerability was identified and system with multiple levels of protection worked.
Re:Hacker increased chemical level at Oldsmar's city water s... by say_it_as_it_is on Monday February 08, 2021 @07:29PM (#26072324)
Call them. Someone may be willing to listen.
Re:Hacker increased chemical level at Oldsmar's city water s... by aspaceman on Monday February 08, 2021 @10:19PM (#26073446)
Yeah I totally agree here. This is a public official saying "Alright folks nothing to see here", and the reporters walking away writing down "nothing to see here" in their notebooks. They got their quote.