And I’d argue the mere possibility of the server breaking at any time contributes to non-negligible amounts of sustained psychological stress.

Yes, this exactly. The fact that I can guarantee that my code is running, and have entire massive teams at Amazon whose literal job title is to keep my code running, it is such a freeing feeling. I might be able to delete rows from Dynamo from my code messing up, but Dynamo will never go offline.

The psychological effects of technology seem often overlooked—and they’re hard to quantify.

I wish there was some easier way to quantify the “soft” aspects of everything that surrounds us, e.g. the long-term impact of beautiful and usable UI design, the reduction in “ambient” psychological stress, the impacts of chaos/consistency on how we feel, any robust measures of happiness, excitement, relaxation, etc.

They seem to be such important attributes, but not as easily measured as a latency. Which in turn makes reaching consensus harder—and probably why design by committee doesn't work?

My joke around the office is some people optimize for latency, some for throughput, some for memory usage. I, however, optimize for sleep.

My entire goal is for my services to never wake me up. And if they do it had better because I clearly messed up and am the sole human alive able to fix it.

I optimize for escape hatches. Because if everything is on fire I want the ability to be able to bail(fix it).

There's no point in waking up when everything is blowing up if you don't have the access to fix the underlying issue. AWS doesn't actually guarantee 99.9% uptime. What they guarantee is they'll give you some company currency[1] if they can't meet or exceed 99.9% uptime.

So the next time the ship is on fire, don't worry, stay asleep and your Amazon account manager will be by shortly with a thimble of water to throw on you :)

[1] - https://aws.amazon.com/about-aws/whats-new/2019/03/aws-syste...

> I, however, optimize for sleep.

Bravo.

Having been on call for some truly monstrous amount of things and seen things break in all kinds of ways... I can't agree more with this principle.

While the cloud isn't cheap, if your org can afford it, there is no question about it: go with managed services. Focus on building things, leave the OPS to AWS/GCP/Azure.

We optimize for good engineers

> Dynamo will never go offline.

That's some ridiculous propaganda. AWS has whole regions going down for hours.

Are you really sure?

Tracking exactly what individual db entries ran and didn't run when there's one of these "serverless" "painless" interruptions to an ETL, ensures that you have an endless number of ever-changing status columns and re-run processes.

Are you really sure that it all re-ran? No. You have to query your latest batch - which means you have to have arbitrary boundaries for when failures might have occurred like say, last 24 hours. If was a weekend, just query the whole database looking for any entry that's missing the "final" status success. Try not to run anything while you're doing this, unless your system is tolerant to the DB being locked for a full-table scan.

This is all very fragile and change-averse. Who would choose to run an ETL like this? I have worked for large companies who all end up with this rickety system. Every one, every time. God forbid you want to run tests with a mock set of serverless AWS services.

Here's the beautiful thing about thinking serverless. "Are you really sure that it all re-ran?" Yes I am, because Dynamo streams or Kinesis streams guarantee message delivery. If my Lambda code has a bug in it, which yes sure that happens, I can as part of my exception catching, put that message into a dead letter queue and process it later or report on it. No polling, no querying, I know exactly what went wrong and when.

Meanwhile, I don't have to do things like /make sure the ETL process is running/ or /clear out a bunch of logs when a disk inadvertently fills up/ or any of those other stupid last-century compute problems. It's just a far, far easier way of thinking about application development.

> Dynamo streams or Kinesis streams

I can appreciate that. A lot more people than you might think, use Kafka or SQS because of various requirements (like that's all their infrastructure supports) and you end up with a massive "source" DB which is a duplication of all-time messages. Such is the reality of a larger byzantine organization. If it can't be audited by someone else, at their own pace, it's not approved.

I generally agree that if you're setting up multi-step or "enterprise grade" ETL processes that it's a job better handled by something like Airflow (we've done a few smaller ones with Step Functions which hasn't been terrible, but Airflow is still better).

Our use of AWS Lambda for ETL is usually just one-off small processes that don't have dependencies.

As soon as you start getting into "This ETL depends on X, Y, and Z being run first" I think you're out of "small utility" territory.

This is so naive. Unless you’re just creating utilities all day long, at some point you’ll actually have a production service that people are using that needs to be monitored, even if it is build out of lambda functions. And unless you’ve run AWS vs colo at scale, you have no concept of the orders of magnitude cost savings on bandwidth (at 95th percentile billing vs per gig) and compute.

I have run AWS vs colo at scale. For the cost of precisely 1 engineer fully loaded, I can have 500TB of bandwidth per month, every month. Guess what, it isn't going to take just 1 engineer to maintain your homegrown worldwide CDN.

Does it make sense for FAANG to run their own datacenters? Yes of course. Does it make sense for you? No. This is what I don't get about arguments for running a bunch of VPSs-- for literally any environment that isn't thousands of engineers, it is more cost effective to let someone manage your underlying infrastructure for you, and any workload at that scale, you aren't contracting with some random bare metal hosting shop.

You seem to forget there is are a ton of people who grew up on bare metal and know it quite well. And they can squeeze far more performance out of it then you could ever hope to see with outsourcing business-critical infra to a supplier who literally doesn't give a shit about you.

Have fun with an army of one-trick pony hires. One old-school diehard computer nerd knows enough to supplant 10 of those fools, but only costs 2x.

And many of them already work for AWS, who I can pay a small premium to to take advantage without having to hire one myself and then worry about replacing them when they decide to leave.

I think the point is sometimes that AWS small premium is really large. It varies a lot. For some the AWS costs are free or tiny. For others, AWS costs are larger than salaries, and it creeps up over time.

About staff, maybe consider finding a good consulting/support firm that can look after your servers for <10% the price of hiring one person, are friendly and on-call, and will likely stick around even as their people change.

That solves the worry about replacing people, as well as the cost.

But as with people, it can take some luck to find a good one :-)

(I used to provide that kind of consulting/support service. Not as much now because there isn't much demand, and development & research work is more satisfying. But still a little, ticking along in the background.)

Maybe it's hubris, but I'm 99% sure I could run a homegrown worldwide CDN for the cost of one engineer salary. I'd be willing to take that bet from anyone who thinks it can't be done.

You're forgetting that a huge part of that is maintaining accounts at a bunch of different colos and maintaining relationships with account managers and shipping hardware and all of the non-engineering work involved in running a CDN.

You'd be spending more than 1/2 your time just on the phone talking to people.

I definitely have not forgotten this aspect of it. Let's just say I've spent a lot of time on the phone for fun

If we want to talk about running a CDN company in terms of lots of additional organizational complexity in terms of customer service it can't be done on a single engineer's salary. My perception of a homegrown CDN is one that rivals uptime and deliverability metrics of existing commercial CDN providers. Within an existing org it can be done. If we're talking outside of an existing org think http://www.nosupportlinuxhosting.com/ to shave costs.

If we're willing to define parameters on what level of service this CDN needs to meet and ramp up time I'd be willing to take it on.

If you are not in the CDN business, why on earth would you want to do this?

This is my point-- I am not in the hosting business. I am in the application creation business. Every minute that I even have to think about modifying /etc/localtime in order to make sure that the instance is running in UTC is a minute I'm not being productive. Multiply that by those million little things that you have to do in order to keep even an ec2 instance running, and it's such a colossal waste of time and effort. Similarly, I am not in the database tuning business. I plan out my data relationships, create the required Dynamo table or tables, and I never need to worry about replication or backups or any of those ancillary tasks that keep me from being productive.

This is a slightly different conversation than the original but I'll give it a shot.

I'm not a woodworker, machinist, farmer, or doing a PhD in literature. Nevertheless, I engage in all of these things. I enjoy crafting things and learning new techniques. I enjoy learning how to optimize plant growth. I enjoy reading old literature and gathering what I can from it about the historical context, linguistics, etc. All of these types of things, while not "productive" give me additional knowledge that I can pull from in "unrelated" tasks.

In the tech world, I'd say that realistically all abstractions are leaky. So engaging in these tasks(you mentioned) are productive. But even more than that because abstractions are leaky this is knowledge that is useful. If you don't have the knowledge of the systems underlying the abstractions you're using it's a footgun waiting to happen.

I can give an example. I had a boss that was doing some serverless work and he made an assumption about JSON. I told him in review that JSON does not respect ordering of keys. Well, he assumed it would not be a problem. It was pushed to production anyways. And a few weeks later it came back to bite him.

Now what happens when you don't dig into your abstractions? You lack the knowledge to fix problems that happen at a lower level. When you're deploying these "relationships" to your database provider. What happens when the machinery breaks down for replication, backups, etc? You have to sit around and wait for an expert to fix your app. Meanwhile you're staring at your users and stonewalling.

No, you're not in the hosting business, you're not in the database tuning business, you're not in the sysadmin business, and you're not in the Ecmascript working group. Until you are. Then when you're foisted into this role you're a fish out of water. Specialization is for ants, but we're humans, not ants.

Yep, something like terraform + your favorite config management tool and monitoring system would do nicely for a mostly automated setup once done. I am guessing that a really nice setup could be created in under a month.

But are you including your own salary into that cost?

I believe he is comparing aws bills vs. engineer time+other hosting bills.

Depends on scale of course. There will always be some company that isn't of sufficient size to make it worth the cost.

This is how we actually end up having centralized services. The larger companies who have all this infrastructure, and have the size to justify building their own.. well they inevitably ask themselves "Hey! we have all this infra, we have to pay these people anyways, why aren't we selling excess capacity?"

Then you get AWS. Then as time progresses people at even large institutions that could benefit from running their own infra just go and use another company's infra. Where the other company has evolved into being an infra provider instead of a car parts store, book store(amazon), or search engine.

To answer your question directly. Yes I think this can be done within one engineer salary even if I'm including my own salary. There would be a startup cost that eats into that salary in year 1. But it would be manageable. And then iterative upgrades/replacement parts would be a negligible cost ongoing after year 1. With some financial tricks that startup cost can be spread out over a long enough period that it wouldn't even impact year 1.

Maybe you’re extraordinary, and for most people it’s not worth it.

I wouldn't say I am. But I think the perceived complexity(fear) of managing hardware is overblown. However as time goes on and people become more afraid of it due to the loss of institutional knowledge it won't be an overblown fear anymore. At that point institutions will have no choice but to contract out their infrastructure to a centralized institution or an oligopoly of institutions.

And we're approaching that because as these types of skills are outsourced to these institutions the amount of people with the skills necessary to carry them out are diminished in number from attrition. Amazon doesn't need 10 company's worth of engineers to have the requisite skills. If everyone buys into this model then eventually the market will only bear the number of engineers having that knowledge as Amazon needs.

extraordinary here would be either a developer with solid Linux admin skills, or a Linux admin with basic developer skills.

Nobody’s saying serverless makes monitoring unnecessary. But a serverless architecture gets rid of an entire category of bureaucracy and issues that can arise from dedicated servers.

What about the psychological stress of a massive AWS bill because of a misconfiguration by you or someone on your team?

A very good point. Exchange the risk of a problem taking you offline, losing sales, for the risk of a problem not taking you offline, costing you a fortune.

That's a big selling point for DigitalOcean: you sleep easy knowing what your bill will be. If you have an unexpected spike in traffic--whether a great opportunity, a mistaken test run wild, or a DDoS--it doesn't increase your bill. AWS offers the opposite: no matter what happens, we'll keep you online and just send you the bill.

A middle ground between both would be ideal. Does AWS offer settings to cap your spendings? (I googled and found AWS Budgets but it seems to be only an alerting system, not a cap.)

AFAIK at the moment there is no cap. It's pretty much like going long on a crashing market. However, you can later have a bunch of emails and tweets basically begging to be reimbursed and it works most of the time.

Going long will limit your losses to the amount invested. The point is that your AWS bill has no such limit whatsoever.

Yes, going with AWS is a short. You're shorting your own popularity. If your popularity explodes upward, there is no cap on your losses to AWS. The theory is that you are also hedged by your business so the limitless losses to AWS are more than compensated for by even larger gains in your business. But if you're caught with an unhedged short....yikes.

The recommended solution is, ironically for this topic, to have your billing alerts trigger Lambda functions you've written to shut down your infrastructure.

It’s acute.

My psychological stress is knowing our company is hemorrhaging 50k €/month on AWS fees (mainly Lambda, step functions, and CloudWatch) to run a production app that could easily run on a couple of VMs (for failover) and a managed DB instance.

Edit: add RDS to the parenthetical list of AWS services above.

> Just the documentation for backups on your Hetzner server is ridiculous.

Nothing a server template, code repo, and daily db dump cronjob can't solve

I’m assuming this is a joke, but this is exactly what most people who just want to run some code don’t want to deal with.

I like how people here pretend like this is some hard task that should only be done by experts when I know fifteen-year olds who figured this out all by themselfes for backing up their game servers

It's not monumentally hard or anything, but it still takes time and attention that I don't want to spend.

For a small business, it makes sense to outsource things like that, even you if you could conceivably do it in-house.

Then maybe they should learn how to deal with it

Learning how to deal with it is great, until you find out what you don't know.

Dealing with server infrastructure isn't business differentiating. Doing it poorly can certainly be business terminating, though.

> Dealing with server infrastructure isn't business differentiating

I agree, for most businesses no it isn't.

However, saving on cloud hosting costs to replace them with a handful of dedicated servers in different data centres can make a large difference to costs, depending on what the cloud usage is. For a funded rocketship startup with lots of free AWS credits it makes sense to use AWS; for a steady state or long-term low income business, not so much.

Those costs can make all the difference to a business if the cloud rental is creeping up to look comparable with salaries.

I've used a combination of dedicated and cloud hosting for a long time. In general the dedicated systems are so much cheaper for the same amount of bandwidth and compute, and you can run VMs on them with great performance, so you can run everything interesting inside VMs and a lot of the arguments around upgrade downtime have completely gone away.

With some cloud to assist, you can even use cloud temporarily to cover the downtime for major upgrades such as replacing hosts or reconfiguring the cluster network.

99.9% uptime with excellent bandwidth is easily achievable this way, and you can completely avoid user-facing downtime due to planned upgrades, with a bit of planning around DNS and IP transitions, VM migration, overlay networks, things like that.

Sometimes at much lower opex cost (100x) than the modern cloud-recommended equivalents, although it takes knowledge and time to ensure it.

If you have enough redundancy and occasional infrastructure stress testing, a similar level of "optimise for sleep" is possible as with cloud deployments. If you care about this (not every business does), it does take some work and knowledge to produce and verify hot redundancy, and of course there are costs.

Things will go wrong, but they'll tend to be at the level of things running inside VMs and containers, rather than hosts failing. The same things which go wrong with cloud deployments anyway.

The cloud can be used alongside dedicated to provide some of that redundancy and extra scaling. Cloud is rented in small units of time, so you can use cloud as "free most of the time" cold-backup service, and if there's a burst in traffic beyond what the dedicated systems can provide, or if you want to temporarily improve geographic locality for a service.

It might seem wasteful to rent larger dedicated services rather than cloud-as-needed, but the cost differential has changed in the last 10 years to favour the former more than it used to.

Are you taking into account the salaries needed to do this?

Even assuming that you save 100% of your hosting costs, you have to be spending quite a lot to even cover the salary of one full-time employee.

I can believe that larger businesses can save quite a bit, but I don't see how it makes sense for anyone spending less than seven figures a year on AWS.

This is a peak HN comment right here.

I used snapshots. It was super easy. They can do a snapshot every day and keep N copies. The cost is easy to factor, not a runaway bill.

>Just the documentation for backups on your Hetzner server is ridiculous. Why, in the 21st century, should I as an application developer ever have to worry about that?

I dunno, that's a problem for the ops team. It was in the 20th century too. The only reason you would have to worry about it is if you're pulling double duty as under-trained ops. If that were the case the right answer to every "build or buy" question is "buy" because you don't have anyone with the domain knowledge to bring more architectural options to the table than 'half-ass server management with internet tutorials.'

So get a cheap EC2 machine instead. There are reasonable steps between “buy your own hardware” and “everything is a Lambda”.

That's why you have three hetzner servers, so if one goes toast, you still have a redundant operation as you can easily failover while you recover the other host.

> Why, in the 21st century, should I as an application developer ever have to worry about that?

Then don't have backups at all, let's see how that goes.