For me Steam is a huge annoiance: every time I want to play a game it keep bugging me with that the client needs an update or with chat windows. It is slow and sluggish compared to the steam store website. And worst of all, some games don't play when you're offline, even though they are just single player games.
Maybe it's because I'm just a casual player nowadays so features like friends lists that keep popping up are not useful for me and the frequent updates never change anything because I'm not using any of the features they update. But Steam is not the solution for everyone.
1. Create a shortcut for Steam that includes the "-nofriendsui" parameter in it's target.
2. Stop having friends.
I do place Steam in a different category, and I own many of their games.
For me, Steam is basically spyware that I don't want on my laptop. It's actually a barrier to me playing games because when I (rarely) consider purchasing something then see it's in Steam, my usual reaction is not too bother. It's my computer, I don't want a 3rd party "store" managing my installs. I feel the same way about the windows store fwiw.
> installs are rapid and safe
Just like normal computer programs then?
> saves are synced across different machines
Possibly useful but not really important to me.
> mods are often well integrated with Steam Workshop, etc.
Didn't know about this one, interesting. But I've never found it hard to install mods for games in the past, without Steam.
Overall it's something I never needed and now that it's being pushed on me, I don't want it.
>> installs are rapid and safe > Just like normal computer programs then?
No, not really. Compared with piracy, their servers are generally much faster than torrenting (with the exception of insanely popular items on torrents). The installs are usually one-click affairs, not needing to click through 5 pages of "next", and telling it to not try to install on the tiny C:\ drive SSD which doesn't have enough space. Installed games are listed in one place, and tend to uninstall instantly, which is not the case with most normal installers. Their installer manager can also do verification of game file integrity, which is surprisingly often a solution to people's crash problems. In terms of safety, viruses are a non-issue, unlike torrented games.
I do get the privacy arguments, and tend to agree with those. A good alternative would be GoG, which has a decent catalog of games, and offers both offline, DRM-free installers (I believe this is still the case), or a Steam-style download manager for those that want the convenience. I'm unsure, but looking at the company behind it, I would argue they are "slightly less evil", and would probably make even their downloader more privacy-friendly.
But really, I think this is all really just a case of whether our needs match that of the average bloke on the street. On HN, we tend to be very privacy-conscious, but I think it's important that basically _nobody_ outside of this niche gives one thought to how Steam is invading their privacy, or how DRM might be bad, unless they have a direct bad experience (e.g. not being able to launch a game offline). It's like the whole NoJS argument for websites - 99.99% of the world doesn't care, and unless your target audience is extremely skewed in this direction, they will not care about it.
That seems unlikely, at least for "much" faster. I torrent movies occasionally and even fairly unpopular ones often max out my download speed. Unless you're downloading something obscure, bittorrent is really fast.
I think you're overstating this quite a bit. It's basically only true for games that are single-player (with a few exceptions), and are not currently receiving frequent updates (or you are categorically not interested in updates). Besides that, e.g. Steam is extremely convenient; installs are rapid and safe, saves are synced across different machines, mods are often well integrated with Steam Workshop, etc.
For many, the above list is easily worth the price to pay. It's not like once DRM is cracked, sales drop to zero. DRM exists because the profit-minded companies find that at some level of investment in DRM, they get a good ROI.