Reuters killed their RSS feeds?

Re:Reuters killed their RSS feeds? by kmstout on Friday June 19, 2020 @12:57PM (#23576337)

I sent an online support request pointing out the problem (as though they're not aware) and politely asking when it would be fixed. Assuming the reply window for this thread is still open by then, I'll post any response here.

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Re:Reuters killed their RSS feeds? by stijnsanders on Sunday June 21, 2020 @11:18AM (#23592454)

I posted something here: https://reuters.zendesk.com/hc/en-us/requests/new I wonder if I'll get any response...

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Re:Reuters killed their RSS feeds? by stijnsanders on Monday June 22, 2020 @06:13AM (#23598724)

Yep: got this:

Leo, Jun 22, 2020, 9:55 AM UTC: Hello,

Thank you for reaching out. Please be informed that we've already discontinued RSS Feed on Reuters.com. If you require the service, we suggest that you contact our Sales Team on the link provided below:

https://agency.reuters.com/en/contact-us.html

Kind regards,

The Reuters.com Team

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Re:Reuters killed their RSS feeds? by kmstout on Monday June 22, 2020 @08:45AM (#23599546)

That's the same reply I got.

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Re:Reuters killed their RSS feeds? by stagger87 on Friday June 19, 2020 @01:12PM (#23576553)

Surely there is a better approach than a passive aggressive support request?

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Re:Reuters killed their RSS feeds? by burkaman on Friday June 19, 2020 @01:25PM (#23576727)

I don't think it's passive aggressive. It could actually just be a mistake. I've emailed (admittedly much smaller) news organizations before when their RSS feeds went down, and received a response and a reinstated feed.

I wouldn't bet money on it coming back, but if this was an intentional move I might have expected them to replace the page with "Sorry, no more RSS, try our app!" or something. They are also still linking to the feeds at the bottom of many pages, like this one: https://www.reuters.com/tools/mobile/us

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Re:Reuters killed their RSS feeds? by iso1631 on Friday June 19, 2020 @01:39PM (#23576897)

If nobody complains, then they'll know nobody really cares about it.

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Re:Reuters killed their RSS feeds? by cortesoft on Friday June 19, 2020 @04:21PM (#23578513)

The passive aggressive part is the “(as though they’re not aware)” part of the comment. It makes it clear that the commenter thinks this is intentional but is acting as if it isn’t.

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Re:Reuters killed their RSS feeds? by gre on Friday June 19, 2020 @01:18PM (#23576627)

This entire post on hackernews. Likely the people who removed the RSS feed will read it.

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Re:Reuters killed their RSS feeds? by mratsim on Friday June 19, 2020 @01:30PM (#23576806)

Reuters read HN?

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Re:Reuters killed their RSS feeds? by sam_lowry_ on Friday June 19, 2020 @02:01PM (#23577145)

Some developers at Reuters definitely do. Indian and Belarusian programmers, heh?

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