I opened 12 bank accounts to benchmark their UX

Re:I opened 12 bank accounts to benchmark their UX by teekert on Friday May 22, 2020 @10:03AM (#23272152)

Can't read the whole article but I wonder what he thinks of new, fintech-y banks like:

https://www.bunq.com/

https://n26.com

https://www.revolut.com

Edit: I see he did look at Revolut, would be nice to be able to read the whole thing haha.

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by builtformars on Friday May 22, 2020 @10:05AM (#23272165)

Hey, "he" is me. So I can answer:

I've never used Bunq or N26. But I did include Revolut!

Cheers

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by teekert on Friday May 22, 2020 @10:11AM (#23272229)

Nice, as a bunq user (it's a Dutch bank but targets the entire EU) I wondered what you think, the 3 I mentioned are often seen as direct competitors when it comes to being a modern, app-first bank. bunq has some nice things like being able to swap your card to any of your 25 sub-accounts (ibans), virtual MAsterCards, Apple Watch integration, Android NFC and Apple pay enabled. I really like bunq. The more expensive (like really expensive) supergreen subscription has zapier integration even.

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by builtformars on Friday May 22, 2020 @10:13AM (#23272260)

Yeah, never used Bunq so I wouldn't want to comment. Maybe I'll test them out in a future chapter. Sounds great though!

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by wintermutestwin on Friday May 22, 2020 @10:14AM (#23272262)

Did you test them by accessing through through a popular VPN service?

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by builtformars on Friday May 22, 2020 @10:19AM (#23272329)

Did I test the banks by using a VPN?

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by wintermutestwin on Friday May 22, 2020 @10:45AM (#23272659)

Yes. For example, Ally has recently started blocking access if you are on a VPN service.

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by rubberbandtight on Friday May 22, 2020 @10:11AM (#23272237)

Which one was the best?

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by builtformars on Friday May 22, 2020 @10:16AM (#23272285)

Hard to say, honestly. (I know that's a real diplomatic answer, and a swerve, but it's true).

Monzo are outstanding. Barclays are surprisingly great. Revolut and Starling are both incredible compared to the traditional banks.

I think those 3 statements are all true and fair!

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by dbancajas on Friday May 22, 2020 @10:12AM (#23272253)

link to non paywalled article?

[ Parent | on HN ]

Re:I opened 12 bank accounts to benchmark their UX by builtformars on Friday May 22, 2020 @10:14AM (#23272269)

Hey, you can view the whole publication here: https://builtformars.co.uk/banks/

I don't have a non-paywall TC link though, sorry.

[ Parent | on HN ]