So yes, I don't have any easy answers. I think this a problem for our industry, and probably one we need to collectively solve sooner than later, giving how antagonists are using our systems against us.
Not something I want to see or use, but I think it's the only way to go about review-backed sites like Yelp or Uber. It's impossible to generally validate statements, but at least a persistent identity lets services decide whether to trust the person.
Anyway, why even bring that up if the solution is just to store the ride audio for a bit longer.
Ah, if only in the year of 2018 there existed a way to verify what kind of interaction happened during each ride.
Perhaps in a form of a phonograph record, or similar, that could be engaged when the ride starts.
If only.
If only.
I like it. If I wanted privacy I would call a friend or drive myself... cabs are for convenience. Security footage protects both drivers and riders from abuse, which translates to lower costs and greater availability.
Cab companies like Uber already track routes and riders, that's the valuable and privacy-sensitive information... security footage? Doesn't add much.
I take it you never go shopping either; if you do, I have bad news for you.
In someone else’s car with a perfect stranger? I truly don’t care about privacy in that situation, and having an expectation of privacy there is delusional. In my car, I want the option for as much privacy as being surrounded by windows in a public space allows, but the whole point is that this would not be my car.
Come on.
The number of negative reviews serve as a way to help strengthen the signal that a driver is truly "bad" in some way. Of course, the quality of those reviews should also be taken into account.