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Re:Facebook’s New Message to WhatsApp: Make Money by pmontra on Thursday August 02, 2018 @01:55AM (#17669487)
They didn't enforce payments. I remember they asked me money but the app still worked when I didn't pay. I was surprised, so when they asked me money again many months later I didn't pay again to see what happened. The app kept working. Months later they asked me money again and this time the app stopped working. But back then whatsapp was not as popular as it is now. I was still using SMSes with most of my contacts (my plan had more free SMSes than I needed) and Viber was at least as popular as Whatsapp and I remember that I was using at least another two or three instant messengers with different people. So I didn't pay and I waited to see what happened. The other messengers where free. After a couple of days whatsapp started to work again. So it was official, they bluffed about payment and I knew that I could ignore their future requests. They cared about growing and not about being profitable. The $1 per year business model wasn't for real.

My guess is that if they enforced payments there wouldn't be any whatsapp now. We would be writing about one of their free competitors from that time now.

Re:Facebook’s New Message to WhatsApp: Make Money by blub on Thursday August 02, 2018 @04:30AM (#17670036)
This type of customer behaviour explains why "grab the customer by the balls" is such a popular business plan.

In the end customers are screwing themselves big time if they don't want to pay €. Software doesn't grow in trees.

Re:Facebook’s New Message to WhatsApp: Make Money by icebraining on Thursday August 02, 2018 @03:11AM (#17669721)
I wonder how many people paid anyway. Maybe their tactics would get enough payers to support the whole thing.
Re:Facebook’s New Message to WhatsApp: Make Money by sah2ed on Thursday August 02, 2018 @05:17AM (#17670196)
Here is Jan Koum, at Startup School SV 2014 [0]: "... our iPhone app was paid and our other platforms were free." Other platforms being Nokia and Blackberry.

He further explained that it may sound somewhat counter-intuitive: the reason why they made the app paid for some users was to slow their growth (similar to Facebook's college-only focus) so they could properly build out infrastructure and improve on the user-experience [1].

[0] https://genius.com/Jim-goetz-jim-goetz-and-jan-koum-at-start...

[1] https://youtu.be/8-pJa11YvCs?list=PLQ-uHSnFig5OyY5JWSQrl_gES...