Fortunately, I could replace my device because that was the case (I went to Apple and they replaced my battery after they did some extended tests because they were aware that a “small number of iPhone suffered from this issue and they tried to find out which ones“). Sure enough, about one or two months later I checked my old serial number and apples website told my that my old phone was eligible to be replaced.
This seems to affect the iPhone 6 and 6s the most. According to geek benchmark my used iPhone 7 is at 80% speed when it has about 50% battery remaining and at pretty much full speed when my battery is fully charged.
Apparently all phones suffer from that problem but the batch we referred to seem to be especially bad. The software update just seems to have mitigated the effects of iPhones which were mostly ok but shut down occasionally (and the effected ones which shut down almost every week when it was at 70% and about once or twice a day at 20-30%).
Replacing the battery restores normal performance. You don‘t need to go to an authorised repair shop.
"In order to maintain the battery life you are used to, we had to introduce limits on your iPhone. This is because by time batteries unfortunately lose their capacity. Your phone will be just as new if you take it to our stores and get the battery replaced"
would be communicated, it would be nice. In my opinion. btw batteries usually also have a year of warranty, so there really should be a way to check it's performance.
I rather have shorter battery life with same performance so it's more noticeable that I need to replace the battery.
I would like to be informed of this "Your battery is starting to fail". Same way as SMART monitoring in disk drives tells you that it degraded too much and will break soon.
I don’t think this is about us having a better experience though. It looks like a strategy to sell new devices by making the old ones obsolete.
I hope we see a class action.
> I rather have shorter battery life with same performance so it's more noticeable that I need to replace the battery.
I agree, but something is odd about this whole situation.
I have an iPhone 6, iPhone 5, iPhone 4, a 2nd generation iPod Touch, and several Android phones.
The iPhone 6 is the first one I've seen randomly turn itself off when the battery level was below 30%, all of the others would run normally even when the battery condition was poor. I could continue using them normally while the battery indicator ticked down to 1%.
While my iPhone 6 no longer randomly turns itself off, it frequently doesn't respond for 15+ seconds when typing a letter on the keyboard or tapping a text field, it's essentially just as unusable as if it had turned itself off.
What makes me suspicious is that I have a 2nd iPhone 6 here at the moment with a similarly aged battery in fairly poor condition. It doesn't randomly turn off, and the performance difference is immediately noticeable, it's actually usable. The only real difference I can identify is that it is still running an older version of iOS.
Because iPhones don't really have user serviceable batteries, I wonder if an after market battery charging case would provide more speed with a new battery pack.
(That's from reading around on the internets. I only have direct knowledge of my own situation, where plugging my phone in did not help but replacing the battery did.)
My guess is that most of the billion iPhone users have no idea, and they really don't want to invest much time into figuring it out.
ETA: Point being, this doesn't appear to actually be limited to batteries that have seriously degraded.
For extremely short duration peaks up to a few microseconds capacitors are a great workaround. They are necessary for pretty much every digital integrated circuit. A billion transistors all switching at the same time on the rising edge of a clock cycle has a massive instantaneous current draw.
Yes. And it does look like a case of undersized batteries. If I had to guess, I'd say it was because of too strict product design specifications meeting a lower than expected quality in manufacturing.
CPU power peaks usually last for a (large) fraction of a millisecond or more, because that's how the OS scheduler works. Added to that, peaks may not happen for entire minutes or hours. Both of those work against the usefulness of large capacitor banks.
If they are related (and perhaps they are, I wasn't thinking about the recall when I wrote my comment), do you think it's unreasonable for engineers at Apple to try to prevent unexpected shutdowns? I would think it would be unreasonable not to, once they saw the impact it was having on user experience. And that's besides improving the battery. The amount of engineering that goes on with respect to power and performance management is incredible, and attacking these types of problems from multiple angles is expected, particularly when you're looking to eek out even more performance in something that's already been through years of optimization iterations.
Apple knew the peak draw of their SoC (they designed it). And they knew the capabilities of the battery. Under sizing the battery is exactly what I would call a design flaw.
If your battery starts degrading while still under warranty how would you know other than "hmm... my phone feels slower than usual".
How does this throttling occur? Is it gradual or does it happen in large noticeable steps? My guess is that it's gradual throttling because it's taken this long for people to identify it.
Does the throttling only occur after the phone is out of warranty? Or is Apple hiding a potential warranty repair?
It's not intentionally handicapping the performance to hide the fact that your fuel tank can no longer hold the same volume of fuel.
This behaviour adds significant stress and annoyance to lives of millions of people. In my book, it's just evil.
Apple took away the ability to choose the powerbank option.
You call the decrease artificial, but I don't see evidence of that. I'm not sure what your "reduced by 8%" number is -- capacity? -- but in any case, it wouldn't necessarily scale linearly with the amount of CPU throttling needed to make the CPU stable.
Also, I'm not sure where the "significant decrease in performance after just one year" is coming from. The article says performance starts to degrade after a year, which isn't the same thing. The article doesn't even have a cite for that (that I saw), so I wouldn't take that claim seriously yet.
Of course, I'm sure there are batteries out there that are aging prematurely, but that's not the same as a device being designed to degrade after a year. Personally, my iPhone 6 plus began slowing down really noticeably at close to three years old, which is acceptable, IMO.
But I think Apple needs to have iOS alert you that it's slowing your phone down because the battery has degraded. Then you know what to do: * If it's less than the normal service life of the battery (2 years, I guess), you should get a free battery replacement. * If it's later than that you can choose to replace the battery on your own dime. * Or you can choose to get a new phone after all.
By not telling people what's going on, people with a prematurely degraded battery probably won't know to get it replaced under warranty and people with normally aging batteries are more likely to buy a new phone rather than replace their battery.
I see so many Mac laptops with the service battery warning on. People won't replace them until they have to, even to the point of the laptop needing to be connected to the wall outlet to run.
With iPhones, Apple decided to make the device less useful instead.
If you had a dead battery (or no battery), your CPU frequency would be limited because the AC adapter could not supply enough power on it's own
The link is dead, but it was documented on Apple's support site: http://support.apple.com/kb/HT2332
In this case, are they 'guilty' of leaving extra performance/range on the table when the vehicle is new?
https://electrek.co/2016/11/01/tesla-battery-degradation/
What Tesla does do is pretend that the bottom 20% of the battery doesn't exist. That's because it's very damaging to use it at low charge.
Worse yet, Apple doesn't disclose this and it took an independent researcher to actually measure it and discover this. Wonder why? Smells a bit reminiscent of VW's diesel strategy.
"Thank you for spending your precious, discretionary income on a new Tesla! Your new vehicle will automatically slow down as it ages, because random battery parts will wear out, and going slower 'helps stop random shutdowns, which are a major pain.' By year five, your vehicle's max speed will be artificially limited to approximately 20 mph. We can help with that if you bring it in to an authorized manufacturer-owned store, assuming there is one in your country, or ship it to us at your cost, where we will replace a random part at only 20% the cost of a new Tesla. You could do this every year to maintain peak performance, but we prefer that you don't know about this at all and just buy a new car from us instead."
Planned obsolescence, with an air of plausibility to its reckless, environmentally unsound 'science' that forces you to dispose of the phone (if you don't know about this pre-programmed slowdown) or battery (if you do) before it actually ceases being useful to you.. brilliant.
But, when you get that shiny new phone home, you're blown away at how 'fast' it is compared to your previous phone.
It's actually breathtakingly brilliant, in an evil genius sort of way.