Would we? We didn't burn LG at the stake for bootloops. We don't burn Microsoft at the stake for updating Windows 1p in the middle of work. Plenty of Android phones have had problems. If anything I feel like Apple gets more flak for every little thing, it just so happens this week they've had two genuinely really bad ones.

Let's not forget that other than people being a bit mad, all those bulging battery packs from Samsung seems to be largely, and quickly, forgotten. I even saw a review of the new one that had a "Doesn't explode" in the Pros column.

http://www.zdnet.com/article/apple-macbook-battery-exploded/ Samsung is not an exclusive offender with exploding things.

I forgot about that too. My dad had that issue on his MBP. Took it in and they did the repair for free.

That was my point though. People make a big scuttlebutt over these things, but they're quickly forgotten and don't doom a company forever.

Nobody made excuses for Samsung, which finally couldn't market its way out of being regarded as one of the poorest quality Android phone manufacturers that sells in the US.

I'll put the reaction to Apple's screwups on the same level as the reaction to LG's when I see a class action lawsuit.

The Verge just named the Samsung S8 the second best phone you can buy right now, after the iPhone X:

https://www.theverge.com/2017/7/24/15914934/best-smartphone-...

Two of the worst quality phones available, as we all now know. This only reflects poorly on The Verge.

Please name the phone that is in your opinion the best quality phone available, to calibrate this statement.

I think, if you paid attention to the other brands, using the same strict criteria you're applying here, you'd decide they were horrible as well, for their own reasons; and, I would guess, probably more horrible than most products by either Samsung or Apple.

Something doesn't have to be good in any objective sense, to be the best. If everything is bad, a very bad thing can still be "the best."

One of those is not like the others.

Sarcasm?

The iPhone 4's antenna issues lead to a class action, resulting in claimants getting a free bumper case or $15.

The thing is there's lots of schadenfreude whenever Apple stumbles. Part of that is just being king of the hill for so long. But even before that Apple always chafed nerds because of how they came at computing (appliance-like) and the whole intersection of liberal arts and technology thing which targets a mainstream audience. That changed in the early to mid 2000s because of OSX and the Intel switch, suddenly a lot more nerds started buying Apple stuff. But Apple didn't really court them, they just switched because Apple's implementation details (NeXT underpinning and Intel) attracted them. A lot of nerds, including myself, had a change in outlook to Apple's perspective once they switched, but a lot of them still have your classic nerd outlook. That's the root cause of a lot of things (like the MBP teeth gnashing).

No, they're mad because they were sold the benefits of vertical integration, tight control, limited options etc leading to better user experience albeit at higher prices. The better user experience part is not holding up in recent reality and people are rightfully dissatisfied.

You've to remember people pay premium prices for Apple stuff. If I buy a $300 Moto whatever I'm much less inclined to complain if it breaks vs when I'm buying a $800+ iDevice.

This doesn't seem a little thing to me. I use Apple primarily because I don't want headaches. But apparently every major iOS release is getting always worse, especially if you have "old" devices (calling old a phone from 2 years ago is kind of a stretch). I postponed my update because I read about the crippling battery life problems, and now there is also this bootloop...

The Pixel and Surface book are reaching out to you with open arms and a slightly predatory smile on their faces.

But hey, animated poop icon. Apple's priorities are clear, or Tim Cook's anyway.

" If this were any other manufacturer, they would be burnt at the stake."

Nah. Look at Samsung: you can make a TV that spies on you, a washing machine that explodes, and a smartphone that spontaneously catches on fire. And then go take a look at how their stock is doing this year.

We've reached the pavlovian phase of western consumer culture: we'll just keep on buying and buying and buying, no matter what.

I think the difference is that these problems are magnified in the press but are still rather rare. It is first hand experience that breaks the pavlovian cycle.

Americans started buying Japanese cars because so many of them had direct poor experiences with American quality in the 70's to 90's.

I don't think that has necessarily happened with Samsung, yet.

> Nah. Look at Samsung: ... and a smartphone that spontaneously catches on fire.

they did get a lot of bad PR for that and it was running joke in the tech industry and it still is even though they have recalled the faulty devices.

That is the power of the Virtuous Circle that they have created for themselves. It shows the capacity for consumers to forgive, and where forgiveness is divine. This is in direct contrast to companies that have fucked up public trust, like Uber, Equifax, Comcast, etc where every single little thing is confirmation that they are the Devil Incarnate.

Sure, like Samsung was burnt at the stake for exploding phones. Clearly this is way worse.

The Samsung battery issue was a Black Swan event; unpredicted, rare and genuinely a surprise to the manufacturer.

A bootloop due to a date value is just sloppy.

> genuinely a surprise to the manufacturer

...which came as a result of sloppy quality control...

“somehow”, as if Apple hasn’t been saving us a million tiny headaches a day (vs linux or windows or android) via software engineering for twenty+ years.

Just gonna stay on IOS 10 for a while longer.

Most people (+80%) noticed nothing.

I never liked Apple products because of all the restrictions, but since Steve Jobs is gone (a few years later, actually), Apple appears to have taken a whole other route...