Let's not forget that other than people being a bit mad, all those bulging battery packs from Samsung seems to be largely, and quickly, forgotten. I even saw a review of the new one that had a "Doesn't explode" in the Pros column.

http://www.zdnet.com/article/apple-macbook-battery-exploded/ Samsung is not an exclusive offender with exploding things.

I forgot about that too. My dad had that issue on his MBP. Took it in and they did the repair for free.

That was my point though. People make a big scuttlebutt over these things, but they're quickly forgotten and don't doom a company forever.

Nobody made excuses for Samsung, which finally couldn't market its way out of being regarded as one of the poorest quality Android phone manufacturers that sells in the US.

I'll put the reaction to Apple's screwups on the same level as the reaction to LG's when I see a class action lawsuit.

The Verge just named the Samsung S8 the second best phone you can buy right now, after the iPhone X:

https://www.theverge.com/2017/7/24/15914934/best-smartphone-...

Two of the worst quality phones available, as we all now know. This only reflects poorly on The Verge.

Please name the phone that is in your opinion the best quality phone available, to calibrate this statement.

I think, if you paid attention to the other brands, using the same strict criteria you're applying here, you'd decide they were horrible as well, for their own reasons; and, I would guess, probably more horrible than most products by either Samsung or Apple.

Something doesn't have to be good in any objective sense, to be the best. If everything is bad, a very bad thing can still be "the best."

One of those is not like the others.

Sarcasm?

The iPhone 4's antenna issues lead to a class action, resulting in claimants getting a free bumper case or $15.

The thing is there's lots of schadenfreude whenever Apple stumbles. Part of that is just being king of the hill for so long. But even before that Apple always chafed nerds because of how they came at computing (appliance-like) and the whole intersection of liberal arts and technology thing which targets a mainstream audience. That changed in the early to mid 2000s because of OSX and the Intel switch, suddenly a lot more nerds started buying Apple stuff. But Apple didn't really court them, they just switched because Apple's implementation details (NeXT underpinning and Intel) attracted them. A lot of nerds, including myself, had a change in outlook to Apple's perspective once they switched, but a lot of them still have your classic nerd outlook. That's the root cause of a lot of things (like the MBP teeth gnashing).

No, they're mad because they were sold the benefits of vertical integration, tight control, limited options etc leading to better user experience albeit at higher prices. The better user experience part is not holding up in recent reality and people are rightfully dissatisfied.

You've to remember people pay premium prices for Apple stuff. If I buy a $300 Moto whatever I'm much less inclined to complain if it breaks vs when I'm buying a $800+ iDevice.

This doesn't seem a little thing to me. I use Apple primarily because I don't want headaches. But apparently every major iOS release is getting always worse, especially if you have "old" devices (calling old a phone from 2 years ago is kind of a stretch). I postponed my update because I read about the crippling battery life problems, and now there is also this bootloop...

The Pixel and Surface book are reaching out to you with open arms and a slightly predatory smile on their faces.

But hey, animated poop icon. Apple's priorities are clear, or Tim Cook's anyway.