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Re:New Skype Update Is Horrible by scrollaway on Monday July 03, 2017 @05:07PM (#14691405)
I have high hopes for Discord video, which is coming out soon. Knowing the discord team and seeing the quality of the voice product, I'm finally going to be able to replace god-awful Google Hangouts.
Re:New Skype Update Is Horrible by stickfigure on Monday July 03, 2017 @06:28PM (#14691923)
Have you tried appear.in? It's become my go-to video conference. No logins, just make up an arbitrary link (ie appear.in/some-random-string) and voila. So far it's been more reliable than hangouts.

(I have nothing to do with them other than wondering why everyone doesn't use it)

Re:New Skype Update Is Horrible by d_t_w on Monday July 03, 2017 @09:41PM (#14692887)
I use it regularly, it's great.
Re:New Skype Update Is Horrible by lightedman on Monday July 03, 2017 @06:37PM (#14691975)
I hope Discord Video uses less resources than Camfrog. If they can, then I'd finally switch to Discord, assuming Discord can handle many hundreds of video streams at once like Camfrog can.
Re:New Skype Update Is Horrible by wingworks on Monday July 03, 2017 @10:07PM (#14692974)
Me too, the only thing missing from Discord apart from video for me is its spell checking...
Re:New Skype Update Is Horrible by crb on Monday July 03, 2017 @05:09PM (#14691420)
What's god-awful about Hangouts, and does the new Hangouts Meet make things better?

https://www.blog.google/products/g-suite/meet-the-new-enterp...

Re:New Skype Update Is Horrible by owaislone on Monday July 03, 2017 @05:24PM (#14691512)
Hangouts is a good piece of tech and the has a great UX with minimal UI. The only issues with hangouts are that:

1. It is a resource hog. Laptops spit fire when they run hangouts for more than 10 minutes 2. It can be buggy and unreliable. Almost every 3rd hangout meeting, someone on my team is unable to hear others or is unable to use the mic. Fix can range anything between restarting the computer to killing audio processes.

In my experience, it is much less reliable on OS X than Linux.

If they manage to make it reliable and reduce resource usage, it'll be the perfect video conference app.

Also, it doesn't currently work on firefox which is a pain.

Re:New Skype Update Is Horrible by briandear on Monday July 03, 2017 @08:16PM (#14692505)
Great UX? Are we using the same product? It’s not intuitive at all, you don’t know what an icon does until you click it. Text labels would be nice. Then they seem to alter it every few months so “where is the screen share” becomes a common question. Good UI should be instantly clear to even a new user – it shouldn’t require hovering or guessing.
Re:New Skype Update Is Horrible by JoshMnem on Monday July 03, 2017 @06:10PM (#14691815)
Google Hangouts has serious UI problems. People can't find the chat even when it's pointed out to them. Chat should be more prominent.

At the moment, it's easier to send people to a Slack channel to chat during a Hangout than to use Hangout's chat.

Re:New Skype Update Is Horrible by sjellis on Tuesday July 04, 2017 @02:04AM (#14693846)
Yeah, we use Hangouts for daily standups with all of our teams, so we do multi-way calls for several hours every day (mostly macOS actually, but some Windows), and it's consistently reliable for us. We migrated from Skype, which would always become flaky if there were more than four people on a call.

It really is good, at least on Chrome, but I worry that Google will let it stagnate.

Re:New Skype Update Is Horrible by _asummers on Monday July 03, 2017 @06:14PM (#14691849)
Not to mention that it supports XMPP for person to person, but group chats no longer work, forcing me to use the browser client despite myriad XMPP clients existing. I understand that it's not XMPP expressly, but that was a feature that used to work on GChat that was removed for seemingly no reason.
Re:New Skype Update Is Horrible by rch on Monday July 03, 2017 @05:52PM (#14691679)
Try sending an SMS via Hangouts (desktop), or searching past messages. The background pictures are nice and all, but that's not great UX.
Re:New Skype Update Is Horrible by lostboys67 on Tuesday July 04, 2017 @07:05AM (#14695068)
are they trying to use the cheap built in mics/ A proper usb headset or even better an external sound card with a real mic e.g. a Shure SM58 the cheap entry level shures are also v good (bit more body noise though)
Re:New Skype Update Is Horrible by matwood on Monday July 03, 2017 @05:35PM (#14691576)
Using Safari for Hangouts on OS X does help with the resource usage some.
Re:New Skype Update Is Horrible by dingdingdang on Monday July 03, 2017 @05:19PM (#14691484)
Why would anyone at this point go with Google's solutions for voice/video? Last time someone over at Arstechnica did a count they had 4 or 5 competing and largely incompatible solutions - they are NOT a serious player when it comes to producing, and perhaps more importantly - maintaining, a Skype replacement/alternative.
Re:New Skype Update Is Horrible by digi_owl on Monday July 03, 2017 @05:50PM (#14691675)
Almost as if Google internally use IM clients are proof of concept implementations...
Re:New Skype Update Is Horrible by yoodenvranx on Monday July 03, 2017 @06:52PM (#14692052)
> What's god-awful about Hangouts

Basically everything. It used to be the main communication tool of the Ingress community (precursor of Pokemon Go) due to it's integration with the game but 95% of all players have moved to Telegram because HO is a horribly broken piece of tech which becomes worse and worse after each update.

A running gag in the Ingress community was that the HO is to Google what Australia was to the U.K., e.g. if you did something stupid while working at Google you would be sent to work with the HO team as punishment.

Re:New Skype Update Is Horrible by peterwwillis on Monday July 03, 2017 @05:35PM (#14691573)
Besides the fact that Hangouts doesn't work at all half the time (on the web or in-app), the other half of the time the quality and stability are so poor that video is just avoided completely.

That there is a new product using the same damaged brand inspires zero confidence. It's ridiculous to have all these separate apps that don't seem to be cohesive at all. For instance, nobody I know who travels even knows that Hangouts Dialer exists, even though it's incredibly useful while abroad.

Pretty much every product that Google makes is crap, or there is always a better alternative, or the product is virtually invisible, and most updates seem to be making each product harder to use or more unstable. They're not intuitive, features have no useful help reference in the app, and bugs are everywhere.

The worst so far was the new web UI for Google Voice. It doesn't show the most current messages. I've filed a half dozen bug reports for months with no feedback or fixes.

Re:New Skype Update Is Horrible by CalRobert on Monday July 03, 2017 @06:51PM (#14692048)
We're a shrinking bunch (sadly) but if you care about being able to use Firefox, Hangouts feels like Google's attempt to kill it. They apparently can't figure out WebRTC in Firefox.
Re:New Skype Update Is Horrible by robin_reala on Monday July 03, 2017 @08:06PM (#14692450)
Embrace-and-extend on WebRTC meaning that, despite 2 years notice when Firefox removed NSAPI plugin support, they still need a further 6 months to restore standards compatibility. That’s pretty god-awful.
Re:New Skype Update Is Horrible by scrollaway on Monday July 03, 2017 @05:14PM (#14691454)
Haven't used Meet, wouldn't know how as it's the first time I have heard of it.

As for what's awful about it, where to start? Slow, hard to join, doesn't play well with multiple Google accounts, bugs and crashes with screen sharing, ...

Re:New Skype Update Is Horrible by drdaeman on Monday July 03, 2017 @05:54PM (#14691693)
Possibly, complete lack of any desktop software?
Re:New Skype Update Is Horrible by hellbanner on Monday July 03, 2017 @05:40PM (#14691602)
Can't default to video off in calls.