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Re:Switching to the Mutt Email Client by MikeTaylor on Friday June 16, 2017 @04:21AM (#14567403)
This is all very nice, but the fact that the article doesn't even _mention_ images or attachments shows how divorced it is from the reality of most people's email experience.

I happily used emacs as my mail-reader from 1989 to about 2009 (first RMAIL mode, then VM). The increasing importance of non-text formats made it cumbersome, and I somewhat reluctantly switched to GMail. It's hard to imagine switching back now.

Re:Switching to the Mutt Email Client by ziotom78 on Friday June 16, 2017 @07:08AM (#14567956)
I have to agree. After years using Thunderbird, I switched to mutt in 2015 and used it as my unique email client till a few months ago, when I switched back to Thunderbird. Despite its fantastic speed, the difficulty to handle attachments is what set me back.

I am a researcher, and when my colleagues want to discuss results they have the nasty habit of sending plots and documents as email attachments. My most important emails have PDF documents or plots attached, with the email text commenting the attachment itself. The problem with mutt is that it allows you to start helper supporting application to open attachments, but it waits for the application to finish before returning to the email text. This is not what I want, for I obviously have to read the email and view the attachment at the same time!

The usual trick here is to fire the application in background (using "&"), so that mutt can resume operations immediately after the helper application has started. The problem is that once mutt resumes, it removes the temporary file containing the attachment, so if the helper application starts slowly it might not find it. One can force mutt to wait some seconds after having launched the helper application, but this not helps if the attachment is a multi-page PDF file, because once the wait has expired, the PDF file disappears and is no longer browsable.

I must say that using mutt was an enlightening experience (email browsing can be fast, after all!), but thunderbird makes me far more productive.

Re:Switching to the Mutt Email Client by branchless on Friday June 16, 2017 @07:53AM (#14568139)
Re:Switching to the Mutt Email Client by ziotom78 on Friday June 16, 2017 @11:07AM (#14569635)
Thanks, this is indeed a nice idea. However, it reminds me of this comic:

https://xkcd.com/196/

:-)

Re:Switching to the Mutt Email Client by grive on Friday June 16, 2017 @04:30AM (#14567438)
Images are opened like any image on your system: by using an image viewer.

For non-text formats, I only deal with HTML. For them, I pipe the mail through a terminal-based browser before reading it. All of this is done automatically, literally a one-line configuration in the proper file, a thing that is explained at length in most mutt guides.

Re:Switching to the Mutt Email Client by rtpg on Friday June 16, 2017 @05:20AM (#14567599)
No one is questioning one's ability to look at an image attachment through an image viewer. I think you know this, which makes this sort of reply doubly frustrating.

Think about how word processors were a thing so early in personal computers, despite then actually being some of the most complicated bits of software one can build. What are e-mails if not documents?

Having some control over formatting (at least in the semantic sense, like HTML) is a core part of using computers for a huge part of the population. Yes, even the people using only their phone. People like bolding text.

A lot of people aren't good at it, but a lot of people aren't good at talking either.

Re:Switching to the Mutt Email Client by simion314 on Friday June 16, 2017 @06:19AM (#14567769)
My GUI client blocks images by default and I almost never need to have the images display because all images are from advertising(maybe for other people use case they get more images)
Re:Switching to the Mutt Email Client by collyw on Friday June 16, 2017 @04:49AM (#14567496)
Wouldn't it just be easier to use a graphical client that does that sort of thing by default?
Re:Switching to the Mutt Email Client by 101km on Friday June 16, 2017 @04:52AM (#14567506)
There is a perverse kind of joy in making it work the hard way.
Re:Switching to the Mutt Email Client by curiousGambler on Friday June 16, 2017 @06:21AM (#14567776)
This is one of two honest answers to this question, thank you.

(The other is "I'm old enough to have been using text email since before graphical email clients were a thing and don't want to change.")

Re:Switching to the Mutt Email Client by tambourine_man on Friday June 16, 2017 @06:26AM (#14567788)
There's also another. Navigating TUI with Vim key bindings is very fast
Re:Switching to the Mutt Email Client by dotancohen on Friday June 16, 2017 @07:08AM (#14567961)
> There's also another. Navigating TUI with Vim key bindings is very fast

I'm a heavy VIM user. Gmail supports VIM keybindings and there exist VIM keybinding extensions for all popular web browsers, i.e. Vimperator on Firefox.:wq

Re:Switching to the Mutt Email Client by JdeBP on Friday June 16, 2017 @01:56PM (#14571180)
Many years ago, a mail reader, whose name temporarily eludes me, touted as one of its features that for the most common use case it could be driven with just two fingers on the numeric keypad, one for the enter key (which paged down and went to the next message) and one for the Del/. key (which skipped threads).
Re:Switching to the Mutt Email Client by y4mi on Friday June 16, 2017 @07:03AM (#14567934)
i seriously doubt that its faster than the normal keyboard bindings and mouse. and i enable vim mode in any editor i use.

and even if it were the truth: navigating mail generally consumes the least time... actually reading the mail and deciding what to do about it takes way longer. another activity where a scroll wheel is invaluable.

Re:Switching to the Mutt Email Client by tambourine_man on Friday June 16, 2017 @09:33AM (#14568738)
>navigating mail generally consumes the least time... actually reading the mail and deciding what to do about it takes way longer

Depends on the kind of email you receive.

Re:Switching to the Mutt Email Client by sotojuan on Friday June 16, 2017 @08:02AM (#14568174)
Perfectly describes the kind of people that go all CLI :D
Re:Switching to the Mutt Email Client by jstanley on Friday June 16, 2017 @05:18AM (#14567594)
Graphical email clients are universally buggy and slow. That's the advantage of mutt.

That said, I still find Thunderbird better than mutt, even though it takes ages to do anything and crashes 3 times a day.

Re:Switching to the Mutt Email Client by pilif on Friday June 16, 2017 @05:27AM (#14567623)
> Graphical email clients are universally buggy and slow. That's the advantage of mutt.

that's what they said back in the early 2000s too, so I tried it, but I was appalled by the horrible support for message threading and IMAP support that was missing most of the features you'd expect an IMAP client to have plus the stuff that was there was full of bugs.

I'm sure this has gotten better by now, but a blanket statement of "Graphical clients are buggy" is totally not valid. All software has bugs and depending on your priorities some might be worse than others.

Re:Switching to the Mutt Email Client by grive on Monday June 19, 2017 @04:41AM (#14585416)
I would, if I could have a few things:

* A good integration to the rest of my IDE. I need to save a chain of email as .mbox to `git am` them afterward. I have this workflow with mutt, I don't know which graphical email client would allow me to streamline this.

* In the same vein, I need to be able to use only my keyboard. I tried a little using a web client with vimperator. But the gmail interface wasn't really easy to use, I prefer using mutt properly configured.

* I also like writing my emails using VI. Having those keybindings is a proper crutch, but it's not there for text editing.

* Finally, it allows me to have a transient workspace. I can SSH on my main machine from wherever, do a `tmux attach`, and I have absolutely everything available: access to my emails, but also integration to my other tools for email analysis / processing.

This all stems from workflow derived from ancient practices, that's true. When I was starting in the industry I mostly used graphical tools. More and more however, I tend to rely on purely TUI tools. I have a few things that I can simply not give up anymore (grep, find, sed, awk, as well as full access to git).

I only use the web for accessing articles or content aggregator like Hacker News, as well as streaming music to block the open space. Ah, yes, patchwork remains web-based, I haven't really used pwclient. When I have time I will look into this.

Re:Switching to the Mutt Email Client by morganvachon on Friday June 16, 2017 @06:35AM (#14567828)
It's a use case thing. I would argue that for most people who actually still use email for communication with peers, images and attachments are an afterthought. For images, we have image hosting sites, and for attachments we have a plethora of cloud hosting services that allow you to send a link instead of the entire attachment.

That said, there's a happy medium between console based email and bloated, buggy clients like Thunderbird. Claws Mail is a very old-school graphical client that supports modern email features, and it's about as tweakable as it gets.

Re:Switching to the Mutt Email Client by extra88 on Friday June 16, 2017 @07:57AM (#14568156)
> for attachments we have a plethora of cloud hosting services that allow you to send a link instead of the entire attachment.

Is there an email client that, when you drag a file icon into the composition window, doesn't attach the file but instead uploads the file to cloud storage and inserts a link? Now that I think about it, that's basically what Apple Mail's Mail Drop feature does (file is uploaded to iCloud, I think on send, recipients don't have to use Apple Mail and the file only remains on the server 30 days).

Thinking about the usual steps to attach a file compared to including a link to a hosted file, I think the latter much more takes one mentally out of the composition mode to deal with the hosting/sharing; dragging in a file attachment

"I'm writing an email that references a file. I get out of email to find the file. I'm dragging the file into the message window. I'm sending the email, it seems like its taking longer to send because it's a large file attachment."

"I'm writing an email that references a file. I get out of email to find the file. I move (or copy) the file to my cloud storage place (Dropbox, Google Drive, etc.). I set the file to be shared. I copy the link to the file. I go back to my email and paste the link (or write some link text in HTML email and paste the URL). I'm sending the email."

Re:Switching to the Mutt Email Client by bluedino on Friday June 16, 2017 @08:19AM (#14568247)
>> Is there an email client that, when you drag a file icon into the composition window, doesn't attach the file but instead uploads the file to cloud storage and inserts a link?

Trillian is IM, but I believe it works that way

Re:Switching to the Mutt Email Client by rayvd on Friday June 16, 2017 @03:54PM (#14572159)
Box for Outlook does this....
Re:Switching to the Mutt Email Client by uberchet on Friday June 16, 2017 @10:02AM (#14569029)
> I would argue that for most people who actually still use email for communication with peers, images and attachments are an afterthought.

Are you actually convinced of that, or are you being inflammatory? Because, in 2017, it's hilariously far afield of most folks' email use patterns both at work and at home. Do you only ever communicate using text -- and plain text at that?

I work for a small software company - ie, full of nerds. We use screencaps marked up in email ALL THE TIME to communicate about changes and whatnot. Sure, I guess we could put it in a Word doc or HTML doc, but why bother when we can do it in the email client?

Re:Switching to the Mutt Email Client by phicoh on Friday June 16, 2017 @11:51AM (#14570007)
My email client is text only. Of course I have it setup that I can easily extract all attachments and then point a web browser at them.

In my experience, it is rare that I need to look at an image or pdf, etc.

I'm not doing web development, so there is no particular reason any colleague would send me a screenshot.

Re:Switching to the Mutt Email Client by morganvachon on Friday June 16, 2017 @07:01PM (#14573206)
I was under the impression that most software houses and tech startups migrated to Slack or similar group messaging long ago, which offers much better handling of attachments and collaboration. Email is still heavily used in government, mostly on Exchange servers, and I can see attachments being a big thing there (I work for local government and that's our setup). In the home consumer world, it's nearly all iMessage/Hangouts/SMS/WhatsApp etc.

Again, these are my observations and perhaps my window isn't big enough.

Re:Switching to the Mutt Email Client by uberchet on Tuesday June 20, 2017 @09:35AM (#14594466)
I can only speak to my experience, but email is very very much a part of our world in our software company. It's WAY better than Slack or other IM/group chat tool for search and archiving later -- and, let's be honest, a WHOLE LOT of stuff gets decided in email, so that's pretty important.

With a distributed team, it's even moreso. Plus, since we're distributed, the idea of email-as-document (with rich formatting and inline images) is just that much more normal.

Re:Switching to the Mutt Email Client by chii on Friday June 16, 2017 @04:23AM (#14567414)
the only images i find are either from spammy adverts or tracking pixels. Normal people don't put images in emails.

As for attachments, you can open them in their native programs just fine.

Re:Switching to the Mutt Email Client by krylon on Friday June 16, 2017 @05:51AM (#14567684)
> Normal people don't put images in emails.

I am not sure of your definition of normal. ;-)

Part of my duties at work include help desk and maintenance of a few pieces of software. I get eMail with screen shots of error messages on a fairly regular basis.

(Personally, I have made my peace with HTML eMail, what I really dislike are those humongous email signatures with corporate logos and silly disclaimers that often dwarf the email body itself.)

Re:Switching to the Mutt Email Client by user5994461 on Friday June 16, 2017 @04:56AM (#14567527)
Normal people absolutely put images in their emails.

Email clients like gmail/outlook put images in the content of the email (NOT an attachment) when you drag/drop files onto the window or when you copy/paste a picture inside the mail.

There was a time when this all went to attachment, that is not the case anymore.

Re:Switching to the Mutt Email Client by simias on Friday June 16, 2017 @05:10AM (#14567565)
Those images are effectively attachments that are referenced in the markup of the HTML. You can still view them just fine as attachment in mutt.

Sure it can be cumbersome if the various images are interleaved with commentary, but in my experience 99% of the time it's "Here are the pictures/documents you wanted" followed by a few attachments (inline or not).

There's a very, very small proportion of emails where HTML is actually mandatory to make sense of the contents. And for those I can just tell mutt to load the HTML in my web browser. I very seldom have to do that though, not enough to be a real nuisance.

Re:Switching to the Mutt Email Client by skratlo on Friday June 16, 2017 @04:37AM (#14567460)
Normal people then don't use email for creative work involving designs, mockups, sketches, etc. And yes, it kind of sucks to have the image opened out of its context in new window. Did you notice how HTML got successful by interleaving text and images?
Re:Switching to the Mutt Email Client by JoshTriplett on Friday June 16, 2017 @04:55AM (#14567523)
> Normal people then don't use email for creative work involving designs, mockups, sketches, etc.

Sure they do, by attaching them.

Re:Switching to the Mutt Email Client by kingosticks on Friday June 16, 2017 @05:12AM (#14567577)
Inline images are incredibly helpful when explaining things via email, which can be hard enough as it is. Imagine a textbook where all the diagrams were at the end of the chapter and you had to keep flicking between pages to refer to them. You have to imagine that as it doesn't exist, for some reason.
Re:Switching to the Mutt Email Client by yakshaving_jgt on Friday June 16, 2017 @05:46AM (#14567670)
My colleague makes these images-with-commentary emails every week. For when I need to view those, I hit `H` in mutt, which opens the email in my web browser.

It's all quite painless really.

https://github.com/jezen/dotfiles/blob/master/.mutt/muttrc#L...

Re:Switching to the Mutt Email Client by kingosticks on Friday June 16, 2017 @06:07AM (#14567729)
That does sound like a possible work-around, I might try moving to mutt again. But what about when you want to create one of those yourself? Or to reply inline to parts of theirs? How is that handled, do you write HTML?

One of the few reasons I have to mess around with NoMachine etc is for email, if I could get it in a terminal over ssh that'd be great. I did try a few years ago and after wasting a lot of time sorting the config, the lack of good reading experience for rich content emails was enough for me to dump the whole thing.

Re:Switching to the Mutt Email Client by yakshaving_jgt on Friday June 16, 2017 @10:32AM (#14569337)
I've started playing with building a drop-in replacement for msmtp that converts markdown to a multipart email, but honestly I never actually need to create these kinds of emails, so that little project is on the back-burner.
Re:Switching to the Mutt Email Client by uberchet on Friday June 16, 2017 @12:14PM (#14570181)
The extra step and use of an external program is pretty inelegant, IMO, when there exist clients that will just show you the damn image in the mail window.
Re:Switching to the Mutt Email Client by weinzierl on Friday June 16, 2017 @09:10AM (#14568524)
> Imagine a textbook where all the diagrams were at the end of the chapter and you had to keep flicking between pages to refer to them. You have to imagine that as it doesn't exist, for some reason.

I don't know if you are joking, but this was not uncommon for quite some time. It used to be that color printing was much more expensive than black and white. Text books often only had a few pages with illustrations and images in color. The color printed sheets were added last so they ended up exactly in the middle of the book.

Re:Switching to the Mutt Email Client by kingosticks on Friday June 16, 2017 @09:17AM (#14568594)
I should have said:

> it doesn't exist anymore

Re:Switching to the Mutt Email Client by dagw on Friday June 16, 2017 @08:10AM (#14568209)
Normal people don't put images in emails.

Normal people send me pictures in emails all the time. Very often it's a screenshot of something where they have drawn a circle around some part and written some variation of "this part is wrong" or "can you take a closer look at this".

Re:Switching to the Mutt Email Client by bluedino on Friday June 16, 2017 @08:21AM (#14568256)
>> Normal people don't put images in emails.

They shouldn't but they do. Almost every time someone sends me an image I think of a better place they could have put it. Attached to the ticket in our ticketing system, in our bug database, on our file server, etc

Re:Switching to the Mutt Email Client by uberchet on Friday June 16, 2017 @12:16PM (#14570195)
Sure they should. It depends on the tools available and the culture of the organization.

You don't get to dictate what features of email people should or shouldn't use.

Apple's Mail.app has a great feature that allows inline markup of images, which is a huge boon for interface discussions and tech support emails at my company.

Re:Switching to the Mutt Email Client by jeremy7600 on Friday June 16, 2017 @09:52AM (#14568936)
I work in Service Department. As a regular part of my job, I put images in emails. I have to show people how to do things, and putting them as attachments and not inline would not be helpful.

At my old job, as an engineer, I also put images inline. I got emails all the time, or calls, asking why is this? The easiest way to show someone is in an email, with a screenshot.

Its not any different than an article in a newspaper or on a webpage with an inline image. It actually just works.

Re:Switching to the Mutt Email Client by a3n on Friday June 16, 2017 @11:24AM (#14569783)
> Normal people don't put images in emails.

Despite my "Why Be Normal?" visor, I consider myself mostly normal. I send and receive email with inline images. Sometimes they're attached, which is usually annoying, unless they really aren't part of the narrative.

Normal people do it, because it's part of email.

"Normal People Do It" would make a great visor.

Re:Switching to the Mutt Email Client by huskyr on Friday June 16, 2017 @05:41AM (#14567662)
I suppose you have never worked together with a designer (but maybe those are not normal people).
Re:Switching to the Mutt Email Client by uberchet on Friday June 16, 2017 @12:12PM (#14570174)
>Normal people don't put images in emails

This is absolutely not true. Generally speaking, people whose experience leads them to think this are in weird isolated silos where highly technical folks are overrepresented.

Re:Switching to the Mutt Email Client by ams6110 on Friday June 16, 2017 @08:25AM (#14568272)
I use emacs for my mail, with the notmuch mail package which gives me Gmail-like search ability. w3m is used to display HTML email in the emacs frame, and it does a good job with tables and inline images.

I find the emacs editing experience so superior to anything else that I feel hamstrung in Gmail or Outlook.

Re:Switching to the Mutt Email Client by diegoprzl on Friday June 16, 2017 @05:54AM (#14567692)
I used mu4e in Emacs. For HTML and images there is a view in browser function.

Now I use Claws Mail with Emacs as the editor. This solution lacks integration with Org-Mode so I may end up going back to Emacs.

Re:Switching to the Mutt Email Client by pge on Friday June 16, 2017 @08:13AM (#14568219)
I used mutt for several years as my primary email client. Once I got it configured, I was able to handle attachments reasonably well. The thing that killed it for me was inability to integrate with Exchange server at my office, for accessing addresses when sending and for responding to calendar invitations.
Re:Switching to the Mutt Email Client by Maakuth on Friday June 16, 2017 @07:07AM (#14567954)
I've used Thunderbird, Gmail and now mutt for my e-mail needs, and so far I've liked mutt the best. For the communication I do via e-mail, it's very rare that the non-text content is very important, so the text only mode allows for more focused experience. Besides, Gmail is never far away, just a matter of opening (or finding) the browser tab.
Re:Switching to the Mutt Email Client by upofadown on Friday June 16, 2017 @08:24AM (#14568266)
In mutt you just hit "v" for instant access to the images/attachments/{html only emails} ... which is as fast and convenient as security conscious graphical clients that don't show images by default. I really don't want my client to run an html interpreter without forethought.
Re:Switching to the Mutt Email Client by rekado on Friday June 16, 2017 @07:05AM (#14567941)
Like others here I'm using mu4e in Emacs and it does a fine job at displaying images. It can also switch to rendering the HTML email in the same buffer.
Re:Switching to the Mutt Email Client by gnuvince on Friday June 16, 2017 @06:27AM (#14567798)
I started using Emacs's mu4e package for my email at work. It's mostly mail from Github about pull requests, so no fancy HTML or images in there. I also integrated a small shell script I wrote to fetch a patch from a private repo on Github, so that when I open an email, if there is a link to the pull req (e.g. https://github.com/org/repo/pull/123) I can open the patch directly inside Emacs. Since I don't like to review code in the browser, this is quite helpful to me. In addition, by staying in Emacs rather than going to Firefox, I am way less likely to open HN or lobste.rs and start reading.
Re:Switching to the Mutt Email Client by godzillabrennus on Friday June 16, 2017 @04:23AM (#14567412)
Richard Stallman (RMS) uses emacs for email as well.

I can't imagine it. Too much valuable information comes in the form of rich emails for me to even try.

Re:Switching to the Mutt Email Client by mikegerwitz on Friday June 16, 2017 @08:46AM (#14568385)
This is in part a cultural thing. Within GNU, many are hostile toward non-plaintext e-mail and might even ask you to resend plaintext. But we're a group of people that live and die by text. Many hackers are extremely efficient in processing text. Adding document formats like HTML into the mix muddies things unless you have very specialized tools for dealing with it.

And then you have people who start using formatting semantically, e.g. colors.

Now, with all of that said, Emacs does a remarkable job of rendering a subset of HTML. For example, I have my mail client configured to always ignore HTML alternatives unless they're the only option. In that case, colors and tables and such are all rendered as they should be. Inline images might be supported if you use a graphical version of Emacs (Emacs can definitely display images, I just haven't tried in this context); you also have the option to open it in an external viewer, like a web browser.

Re:Switching to the Mutt Email Client by calpaterson on Friday June 16, 2017 @05:12AM (#14567575)
I think emacs can probably do a reasonable job of processing and displaying the subset of html that is often used in email. For anything really fancy you can open it in a browser (which is something I regularly do in outlook as well).
Re:Switching to the Mutt Email Client by skratlo on Friday June 16, 2017 @04:38AM (#14567466)
He's not getting rich emails, he's only getting patches. Works for him. Wouldn't work for me.
Re:Switching to the Mutt Email Client by rekado on Friday June 16, 2017 @07:26AM (#14568033)
He doesn't seem to get many patches. Most email discussions where I see him involved are, well, discussions. This rarely involves patches.
Re:Switching to the Mutt Email Client by taeric on Friday June 16, 2017 @06:08AM (#14567732)
The only reason I still open Outlook regularly is to deal with calendar invites. Otherwise, gnus actually works just fine for email. Better, in many ways.
Re:Switching to the Mutt Email Client by erikb on Friday June 16, 2017 @05:23AM (#14567606)
attachments yes, but images? There's literally zero reason to have any images in emails. Use Dropbox/Owncloud/Instagram/etc links if you want to share pictures. That's more handy for other people anyway instead of handling 2 gig of attachments for seeing your email on their smart phone.
Re:Switching to the Mutt Email Client by uberchet on Friday June 16, 2017 @12:58PM (#14570575)
"Literally zero reason?" Seriously?

I submit your understanding of how email works for most people in 2017 is outdated.

Email with inline images is common, useful, and not going anywhere.

Re:Switching to the Mutt Email Client by erikb on Friday June 16, 2017 @01:10PM (#14570718)
Over the last 10 years I have worked with 4 digits worth of people. Managers, sales people, engineers, family members, locals, Western foreigners, Arab foreigners, Asian foreigners. I can't remember a single communication where direct insertion of images was a desired feature. If at all images were in emails because the email clients interpreted adding attachments in image format as part of the emails content (gmail client for instance).

I'd argue that images in emails means that you haven't reached 2017 yet, where there are loads of better options to share images.

Re:Switching to the Mutt Email Client by uberchet on Friday June 16, 2017 @01:26PM (#14570881)
I'd argue, in turn, that your experience, regardless of how many people were involved, is divergent from the way in which email itself is moving in the broader market of users.

Images as links to something else, that require an additional step, are an inferior substitute to inline images. Here in 2017, it's possible to build an email that includes tables or screenshots or other rich media that exist as part of the email itself.

This is commonly viewed as a benefit. 20 years ago, I, too, was resistant to the idea that email should be something other than plain text, but I was wrong. That ship has saild. Email today is a rich document, and rich documents often include meaningful inline images that should be stored with the document.

Again, that YOU don't like this doesn't mean it's not useful or widely used by other people.

Re:Switching to the Mutt Email Client by erikb on Saturday June 17, 2017 @02:05AM (#14574531)
But where is this kind of email happening besides the spam box? The way you argue this should be common and hit me in the face every day no matter my resistance. What I see is that less and less fluff is added to emails. A lot of work emails don't even contain a footer anymore, less and less people actually use greeting formulas, in some regards the whole communication moved from emails to other media like social media (even at work, where it is just a inhouse FB clone instead of the original).

Can you name a few examples of such rich media emails you recently received or sent and to/from whom (categorywise, e.g. family member, colleague, customer, department type)?

Re:Switching to the Mutt Email Client by uberchet on Monday June 19, 2017 @09:44AM (#14586847)
Where? My inbox and outbox.

Obviously, people use email in different ways. This thread seems to have attracted a large number of people who exist in a text-only email world, but nearly every email I send or receive includes at least some rich formatting, and it's very common for us to include inline images of screenshots or other graphics as part of these emails.

And we're not web designers. We make project management software.

So: for me, mostly work email, though I certainly get no small number of personal mails with photos attached.

Again, that YOUR experience with email doesn't include rich text or inline images outside your spam folder doesn't mean those features are valuable and useful to other people.

Re:Switching to the Mutt Email Client by JdeBP on Friday June 16, 2017 @03:15PM (#14571867)
A fair amount of other people would I suspect argue that your idea of images as external content in mail messages is a regression to the bad old days.

* http://jdebp.eu./Proposals/gnksoa-mua.html#NoAutoFetchExtern...