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Re:Uber faces criminal probe over software used to evade aut... by naskwo on Friday May 05, 2017 @02:32AM (#14271514)
Last weekend, I visited Hamburg with my wife. I was surprised when I was told that I couldn't catch an Uber. However, on each German taxi (you know, the beige ones) there was a sticker prompting me to download the "EUTaxi" (or similarly named) app, which I did.

Brilliant. I was able to summon a car within minutes, and this app also allows for paying via the app.

Uber's biggest threat is, IMO, the creation of a well-working "push to ride & pay" taxi app by other countries that are as similarly well organised as Germany.

For me as a consumer, I could care less if I download Uber or EUTaxi. As long as I get my ride on time, and with a professionally licensed driver.

Re:Uber faces criminal probe over software used to evade aut... by laser on Friday May 05, 2017 @03:32AM (#14271731)
I generally agree with your sentiment, but just to give another perspective I thought I should point out that there's a significant difference between those that can afford to travel to Europe and hail a ride from a "professionally licensed driver", and those that can afford to spend $3.41* to pool home from Boston to Cambridge at 2:30am on a Thursday night, with a guy returning home from work looking to make a few extra bucks, and three pickups along the way happy to get home affordably. Those of the latter type are far more numerous, and far more harmed by the increased prices due to regulation of ride sharing markets, than the typical financially well-off hackernewsian would generally be aware of.

* VC dollars still subsidize Uber, but even as an operational whole to < 20% of the true cost of rides. On the other hand, the equivalent taxi would cost at least $12-15.

Re:Uber faces criminal probe over software used to evade aut... by halflings on Friday May 05, 2017 @10:23AM (#14273639)
> with a guy returning home from work looking to make a few extra bucks, and three pickups along the way happy to get home affordably

Sounds nice, but I never had a single Uber driver that was doing it as a "casual" thing, or just to cover his fuel expenses and make some money on the side. It's a fulltime job for the vast majority of Uber drivers.

Re:Uber faces criminal probe over software used to evade aut... by dec0dedab0de on Friday May 05, 2017 @04:25PM (#14276580)
Most of the Uber drivers I've had, only do it part time. With a few saying it would be impossible to do full time because they wouldn't make enough money.
Re:Uber faces criminal probe over software used to evade aut... by burkemw3 on Friday May 05, 2017 @11:19PM (#14278492)
I notice a big difference based on where I am.

NYC, Bay Area: full-timers. Mid-west, PNW: "casual" part-timers

Re:Uber faces criminal probe over software used to evade aut... by Karunamon on Friday May 05, 2017 @04:24PM (#14276572)
Casual Uber driver here who works full time in sysadmin/software engineering. Hello!

>It's a fulltime job for the vast majority of Uber drivers.

This statement is unsupported and contrary to every driver I know. It also runs contrary to Uber's own advertising.

Re:Uber faces criminal probe over software used to evade aut... by pkkim on Saturday May 06, 2017 @04:17AM (#14279281)
I used to work at Uber and heard anecdotally that despite the advertising, something like 50% of Uber rides in the Bay Area are done by the top ten percent of drivers. And they do work a lot. So the vast majority might be part time but they don't do most of the work.
Re:Uber faces criminal probe over software used to evade aut... by josefx on Friday May 05, 2017 @06:15AM (#14272334)
> regulation of ride sharing markets

You misspelled taxi markets.

> with a guy returning home from work looking to make a few extra bucks,

I don't know the local regulations, however isn't it still allowed to drive them at cost? Allowing the guy returning from work to cover the fuel cost by driving others? Sure its not the latest illegal getting rich quick scheme.

Re:Uber faces criminal probe over software used to evade aut... by tormeh on Friday May 05, 2017 @09:24AM (#14273223)
Well, there's nothing stopping you from doing this in Germany. You just need taxi insurance. It's pretty lame that Uber can't accommodate this.
Re:Uber faces criminal probe over software used to evade aut... by ghaff on Friday May 05, 2017 @09:12AM (#14273140)
Does UberPool really profitably work at 2:30am? Boston experimented with late night public transit and basically couldn't make the numbers work.
Re:Uber faces criminal probe over software used to evade aut... by moeamaya on Friday May 05, 2017 @05:46PM (#14277064)
Routinely spent $40 on a taxi from Boston (Logan) Airport to Cambridge (Central Square) as a student. Couldn't really afford it but redeyes often leave one lacking for options. To your point of regulation and pricing, I'd happily accept less "professionalism" for a sensible discount—say $10-15 rides.
Re:Uber faces criminal probe over software used to evade aut... by ghaff on Friday May 05, 2017 @08:26PM (#14277879)
And yet, there's a way to get from Central Square to Logan for about $2.25 for those who are cost sensitive.
Re:Uber faces criminal probe over software used to evade aut... by vanilla_nut on Friday May 05, 2017 @11:11PM (#14278475)
Bus, I'm guessing?
Re:Uber faces criminal probe over software used to evade aut... by ghaff on Friday May 05, 2017 @11:47PM (#14278558)
Subway to dedicated-lane bus line. (Red Line to Silver Line)
Re:Uber faces criminal probe over software used to evade aut... by zjaffee on Friday May 05, 2017 @11:40AM (#14274225)
Additionally, in smaller American markets, Uber is simply where the drivers are. Lyft's are almost always 15 minutes away, and because of that, they will always have surge pricing where Uber might not.
Re:Uber faces criminal probe over software used to evade aut... by Paul-ish on Friday May 05, 2017 @03:13PM (#14276056)
Not defending Uber in particular, but another feature of the taxi apps is instant feedback about the driver.

My father took a traditional taxi back home from the airport (SeaTac). The driver was on his cell phone the entire time and driving erratically. When my father went to the taxi board to report his behavior they told him "You have an appointment to stand before the board and make your case. It is Wednesday at 3:00PM". I don't know if the time exact, but the point it is during the day when most people are working. My father couldn't get that time off. The body responsible for overseeing drivers wasn't willing to take his complaint if he couldn't come and give it in person during the working day. It was an absurd policy that protected dangerous drivers. It is outrageous to me that the existing framework was clearly designed to protect bad drivers like that.

With apps these days, you can give feedback right away inside the app. No need to go downtown to meet with bureaucrats. I think there is obviously a balance to strike here, but I don't think the current system has found it.

Re:Uber faces criminal probe over software used to evade aut... by JOnAgain on Saturday May 06, 2017 @07:43AM (#14279775)
This, 1,000,000 times over. There are shitty cabbies the world over. They are constantly trying to scam me. In markets I'm familiar with I catch them and call them out. In markets I'm not, how do I know?

Long way around or poor route selection, made up surcharges, putting a higher amount into a payment app than was on the meter, horrible riding experience due to BO, refusing to take me somewhere because it's too close, poor driving, or poor car condition. There is no feedback loop for these drivers.

Contrast with Uber, when I have a bad ride, I complain and usually get my money back, or at least part of it. I also feel pretty confident those drivers won't be allowed on the network after a few of those.

I realize there's another side to this, which is the drivers are overly penalized by poor reviews and some riders abuse that, but this seems a natural overreaction to the current situation of zero accountability. Uber, Lyft, or something else, whoever is providing the most pleasant riding experience at the cheapest price with convenience should win. From my experience, Taxi's are at the bottom of any list today.

Re:Uber faces criminal probe over software used to evade aut... by gkya on Saturday May 06, 2017 @10:43AM (#14280446)
That's a problem with the local taxi organisation. In Istanbul if I have a problem with a taxi (or any other public transport vehicle/agent) it's enough to call 153 and report or fill out a form online. AFAIK they also accept SMS messages. Also, we have BiTaksi app here where we can give instant feedback and also see star-ratings about the drivers. So if your infra is bad, that does not necessarily mean the means is bad also.
Re:Uber faces criminal probe over software used to evade aut... by tgsovlerkhgsel on Saturday May 06, 2017 @07:15AM (#14279703)
It's a huge difference when travelling. I really learned to appreciate Uber when I was in a foreign country, and could, _without local knowledge_, summon a car for a reasonable price and high confidence that I wouldn't get scammed.

Interestingly, the Uber was also consistently way cheaper (think "half or less") than unlicensed local bike taxis, so I suspect that it does provide a value to the drivers too (maybe not having to stand around on a corner hoping for a customer for hours).

Meanwhile, in Germany alone, you'd need to have multiple apps depending on which city you're in with little consistency between them.

Re:Uber faces criminal probe over software used to evade aut... by cheatdeath on Friday May 05, 2017 @03:30AM (#14271721)
Re:Uber faces criminal probe over software used to evade aut... by janfoeh on Friday May 05, 2017 @03:58AM (#14271827)
I think they mean http://www.taxi.eu/. It's a single app used by large taxi dispatchers all over Europe; in Hamburg, at least HansaTaxi uses it, the largest and IMHO best dispatcher.

As far as I understand it, taxi.eu is an infrastructure service for dispatchers, while MyTaxi is a bit more Uber-like in that it provides a virtual dispatcher for non-affiliated (but still licensed) Taxi drivers.

Re:Uber faces criminal probe over software used to evade aut... by sreitshamer on Saturday May 06, 2017 @08:36AM (#14279968)
Me too. During a 3-day visit to Austin TX I used RideAustin maybe 10 times. It was flawless. The app works just as well as Uber's, the cars and drivers were just fine.
Re:Uber faces criminal probe over software used to evade aut... by maccard on Friday May 05, 2017 @03:40AM (#14271765)
This is how uber works in the UK. All cabs are licensed for private hire
Re:Uber faces criminal probe over software used to evade aut... by jmckib on Friday May 05, 2017 @02:36AM (#14271525)
I do care whether or not my drivers are forced to purchase a medallion and abide by other silly regulations, because it affects the cost and quality of the service.
Re:Uber faces criminal probe over software used to evade aut... by mschuster91 on Friday May 05, 2017 @03:02AM (#14271619)
> drivers are forced to purchase a medallion

In Germany: while taxis are required to have licenses, we don't have such things as taxi drivers renting their medallions for a day.

> and abide by other silly regulations

Regulations usually exist for good reasons. Let's just take the common complaints about the German ones:

- cab drivers have rigorous tests on their knowledge of the city's streets: you don't want to have drivers which are stuck on the side of the road if their GPS fails and also you don't want them spend a minute idling and typing the destination in the GPS. Furthermore, it makes for a more professional experience.

- cab drivers have to know lots of tourist info (this applies at least for Munich, Berlin and Hamburg): you don't want to have cab drivers unable to at least explain a bit about the city. Cab drivers are, airport staff aside, the first point of contact for tourists.

- cab drivers have to keep their car clean and maintained: once again: Cab drivers are, airport staff aside, the first point of contact for tourists. Which means that an unclean, falling-to-pieces cab will leave a negative impression on the city as a whole. Also, not properly maintained cabs are a safety risk.

- cab drivers from city A may drive passengers to city B, but not pick up passengers in city B. Once again, this is not just to protect taxi drivers in city B (because the meter in taxi A may have lower tariffs), but also to ensure a competent driver for passengers in city B.

Uber didn't grab much of a hold in Germany because the cabs here are not the total desaster that is found in other countries. Especially, we have the Beförderungspflicht, which means that a cab driver must transport you inside the licensed area, no matter how short or long the route, and especially discrimination on race or the 'hood where the passenger is hailing the cab is forbidden. The only reason for a cab driver to deny you transportation is if you're too drunk/drugged or armed/aggressive (both of which are a danger to the cab driver) or the destination is outside the licensed area (the cab driver still may set his/her own price for such routes, but very well deny you transportation if it's too far away).

Re:Uber faces criminal probe over software used to evade aut... by ckastner on Friday May 05, 2017 @03:20AM (#14271691)
I haven't verified this for Germany, but I'd venture that cab drivers are probably required to have adequate insurance (which would be the most important thing to me).
Re:Uber faces criminal probe over software used to evade aut... by makomk on Friday May 05, 2017 @06:58AM (#14272495)
As I recall, one of the things Uber got in trouble for in Germany was not meeting the insurance requirements.
Re:Uber faces criminal probe over software used to evade aut... by biztos on Friday May 05, 2017 @03:38AM (#14271757)
> you don't want them spend a minute idling and typing the destination in the GPS

And yet this happens to me in probably one in four rides in Berlin (which adds up to a lot of rides), and not really anywhere exotic: Tegel to Kollwitzplatz for instance.

(I agree with all your points and I use MyTaxi which I find good enough, but I think the street map knowledge of Berlin taxi drivers has radically decreased in the last ten years. No idea why.)

Re:Uber faces criminal probe over software used to evade aut... by mschuster91 on Friday May 05, 2017 @01:56PM (#14275417)
> And yet this happens to me in probably one in four rides in Berlin (which adds up to a lot of rides), and not really anywhere exotic: Tegel to Kollwitzplatz for instance.

Obligatory BER joke: Taxi drivers think they're at BER and are a bit confused why it says TXL? ;)

Re:Uber faces criminal probe over software used to evade aut... by asr on Friday May 05, 2017 @02:02PM (#14275472)
Some regulations are fine. Like requiring that your drivers have insurance. Or even requiring that your drivers pass some sort of test which demonstrates that they are actually skilled drivers, if you want. But I actually don't like any of the regulations you mentioned.

The most egregious is this one:

cab drivers from city A may drive passengers to city B, but not pick up passengers in city B. Once again, this is not just to protect taxi drivers in city B (because the meter in taxi A may have lower tariffs), but also to ensure a competent driver for passengers in city B.

This is almost always a rule to protect cab drivers in city B. And it's horribly inefficient as it means the cab spends 50% of its time empty. If driving between cities is common, fares have to be much, much higher to compensate drivers for this.

Knowledge of local roads is close to ok, it ties into being a good driver. The other items on your list are nice-to-haves, but at what cost? If tourists really want all this stuff, they can take the cab at the stand outside their hotel or at the airport instead of calling an Uber. But, speaking for myself, I'd prefer to save 10-20 euro on a trip from the airport.

Disclaimer: the closest I have come to Germany is flying through the airports. So feel free to critique my lack of local knowledge.

Re:Uber faces criminal probe over software used to evade aut... by mschuster91 on Friday May 05, 2017 @05:35PM (#14276995)
> This is almost always a rule to protect cab drivers in city B. And it's horribly inefficient as it means the cab spends 50% of its time empty. If driving between cities is common, fares have to be much, much higher to compensate drivers for this.

Most of the time, that rule doesn't hit at all - the major exceptions are the Berlin and Munich airports, which are located outside of the city borders. The remainder that gets hit by this policy are fares crossing regional boundaries on the countryside where it doesn't really matter anyway if a cab goes 5km empty.

All the major cities are in one regulation zone exactly to avoid this - which has the downside that in the mega-urbs Berlin, Frankfurt, Hamburg and Berlin the amount of knowledge required for taxi drivers is immense, and it doesn't really help that there are often enough more than 2 streets of the same name in Berlin (mostly, an aftereffect of the DDR/BRD split and reunification).

Re:Uber faces criminal probe over software used to evade aut... by th4dv on Friday May 05, 2017 @04:09AM (#14271866)
> Regulations usually exist for good reasons

It's just a very small group of people telling everyone else what's good for them. I have a better idea - create regulations that "protect the innocent" but at the same time allow people to opt-out from such "protection" and use whatever transportation service they fucking please (but at their own risk).

Re:Uber faces criminal probe over software used to evade aut... by TeMPOraL on Friday May 05, 2017 @04:38AM (#14271958)
It sounds fine at first glance, but it's actually ignoring two important points.

1. In this case, there's no opting out of personal protection without endangering innocents - as long as you're using public transportation infrastructure (i.e. roads), an unmaintained and/or uninsured car is a danger to others. There is public interest in ensuring such cars do not drive alongside regular traffic.

2. Such "protection" through enforcement of some minimal standards is a cost; if you remove that floor, the market will push straight down. What you intend as a voluntary opt-out mode will become involuntary, as prices adjusts to reflect the added costs of those standards. In other words, it's not just those who're willingly opting out that will be using "unprotected" services, but also those who can't afford the "protection" but need the service.

Point 2 can be also restated as: safety standards are a cost, the market will happily get rid of it (by externalizing them onto society at large) if you allow it to.

Re:Uber faces criminal probe over software used to evade aut... by Zak on Friday May 05, 2017 @12:23PM (#14274613)
an unmaintained and/or uninsured car is a danger to others

In most jurisdictions, it is illegal to drive a car without a specific level of insurance or with safety-related maintenance issues independent of whether it is being used for some commercial purpose.

Re:Uber faces criminal probe over software used to evade aut... by TeMPOraL on Saturday May 06, 2017 @05:09AM (#14279437)
Commercially used cars have different insurance and maintenance standards; this was one of many issues with Uber - drivers lacking proper insurance.
Re:Uber faces criminal probe over software used to evade aut... by vertex-four on Saturday May 06, 2017 @04:15AM (#14279273)
Most personal insurances will not pay out if they discover that you were driving for commercial purposes, as there is a different risk profile for commercial drivers.
Re:Uber faces criminal probe over software used to evade aut... by IanCal on Friday May 05, 2017 @04:46AM (#14271998)
How would this work with taxis? Do I need to research every taxi I hail to find out if they meet reasonable safety standards?
Re:Uber faces criminal probe over software used to evade aut... by BearGoesChirp on Friday May 05, 2017 @11:04AM (#14273938)
And we end up with almost every single contract including the opt out language. The majority of people don't read contracts, and many of those who do have no access to recourse to do anything other than walking away from the entire field of services. (While in theory the market should fix this by having service offers without those clauses that people who read their contract and walk away from bad ones can use, the total number who are willing to walk away are far too smaller.)

For example, look at arbitration in the US.

Want a retirement account? Arbitration clause.

Bank account? Arbitration clause.

Cell phone contract? Arbitration clause.

Insurance? Arbitration clause.

Online video game account? Arbitration clause.

And most people don't realize how one sided these are until they end up on the wrong end of the legal system.

Re:Uber faces criminal probe over software used to evade aut... by th4dv on Friday May 05, 2017 @11:43AM (#14274251)
> the total number who are willing to walk away are far too smaller

Because people are too lazy to walk away from a bad deal or simply don't want to read the contract they're about to sign is a really poor justification.

Re:Uber faces criminal probe over software used to evade aut... by BearGoesChirp on Friday May 05, 2017 @01:09PM (#14275001)
My point there is that so few do that the market doesn't respond to capture those who do so. The justification isn't about why, it is about the money in capturing them. Making an offer for people who want to buy cell phones without arbitration, and advertising it so those people know about the option, won't cause a positive return on investment and as such doesn't happen. It is a comment on why 'just go buy from someone who doesn't do it' isn't a solution.
Re:Uber faces criminal probe over software used to evade aut... by linkregister on Friday May 05, 2017 @02:26PM (#14275658)
Look at th5dv, who doesn't have any Apple or Google accounts, or use a major U.S. mobile phone carrier. Otherwise, he has agreed to a binding arbitration clause.
Re:Uber faces criminal probe over software used to evade aut... by vertex-four on Saturday May 06, 2017 @04:25AM (#14279300)
Is it really being lazy to not want to go without a bank account?
Re:Uber faces criminal probe over software used to evade aut... by tripzilch on Friday May 05, 2017 @01:53PM (#14275391)
if you think it's about being too lazy that says a LOT more about you than them.
Re:Uber faces criminal probe over software used to evade aut... by th4dv on Friday May 05, 2017 @03:40PM (#14276239)
Making a personal remark on someone just because (presumably) they have a different opinion on certain matters is pretty low.
Re:Uber faces criminal probe over software used to evade aut... by kuschku on Friday May 05, 2017 @06:03AM (#14272281)
German taxis actually allow that.

Services that are technically "rent a car with a driver" can operate like taxis, but not do on-street pickup.

Only regulations: Needs driver license, needs insurance.

Re:Uber faces criminal probe over software used to evade aut... by oblio on Friday May 05, 2017 @04:30AM (#14271936)
That doesn't work. It's been tried, some people are just too stupid and they'll hurt themselves and complain about it.

By your logic we shouldn't regulate smoking or guns or a million other things we regulate, for good reason.

Re:Uber faces criminal probe over software used to evade aut... by TeMPOraL on Friday May 05, 2017 @04:41AM (#14271971)
> some people are just too stupid and they'll hurt themselves and complain about it

It's not just about stupid people. It's also about people who get deceived by marketing (i.e. all of us, in some way, at some point). It's also about the market adjusting prices so that the unsafe option will be the only option available for some people, while true costs are externalized onto society.

But the point still is, as you say, we regulate a lot of things for good reason.

Re:Uber faces criminal probe over software used to evade aut... by th4dv on Friday May 05, 2017 @07:44AM (#14272673)
> It's also about the market adjusting prices

Yes, but it'll work the other way around - the "safe option" will become cheaper, otherwise services that provide it will go out of business. What makes you think that "unsafe option will be the only option available for some people". Feels a bit like you're demonising the free market.

Re:Uber faces criminal probe over software used to evade aut... by th4dv on Friday May 05, 2017 @07:41AM (#14272660)
> some people are just too stupid and they'll hurt themselves and complain about it

stupid people will hurt them self, one way or another. You can't protect people from their own stupidity by introducing more and more regulations. Soon, you won't be able to purchase a kitchen knife.

Re:Uber faces criminal probe over software used to evade aut... by oblio on Friday May 05, 2017 @08:45AM (#14272968)
Just to give an example that kind of goes against what you were saying: cars were invented and at first there were not that many regulations.

Now we have:

- speed limits

- car making regulations

- fuel regulations

- ...

And 99% of those rules are good for society as a whole.

Regulation isn't bad in and of itself, abuse of regulation is. Focus on the real target ;)