Oh Well, if Apple cannot do a half-decent App on windows maybe they shouldn't develop software targeting windows users until they can?

Microsoft, for example, are developing their Office suite of applications for OSX and they are not off the hook for any UI/UX issues for Mac Users. They must make the Apps work for that platform's users as they expect.

If they are marketing their platform and its services & Apps for other platforms, then at least they should give respect to those customer's choices.

Are you saying on OS X I wouldn't have gotten the inscrutable dialog saying, "You are about to start playback. Do you want to clear the 2 songs previously added to Up Next?"

(I guess, all these years later, I kinda get it? But they should just have moved the song you selected to the top of the Up Next queue.)

That dialog happens when you've added some songs to Up Next, then double-click on a new playlist/album. Double clicking on a playlist/album means play this song and all the ones that come after it in the album. So you've given itunes conflicting instructions. Without that dialog, there's no way of resolving the conflict without pissing someone off.

> But they should just have moved the song you selected to the top of the Up Next queue.

You can do this by right clicking a song, and clicking Play Next. There is no dialog for that. But imagine how frustrating it would be if they adopt your proposed behavior for someone double clicking on an album. What if I just want to clear everything and just play this album? I want to hear it now, not wait until this song ends.

Honestly, I don't know, about that particular detail. I haven't seen that, though. Which version of iTunes was this?

Anyway, the question itself isn't that offensive, right? They want to know whether you intend to play your selected song and THEN the things in queue, or clear out the queue instead. I admit that a modal dialog is...sub-optimal here, but I'm not sure how else to do this.

It's a catastrophe on Mac OS as well.

If iTunes is so awkward why would I want to switch to a whole OS + computer made by the same company?

It is a fair question. However, iTunes is arguably Apple's worst product. So it's not really a representative sample for judging their entire output on.

Exactly, it's one of the reasons I'm switching away.

Perhaps because of said company's well-deserved reputation for overall OS and UI quality?

Everyone admits iTunes is not the greatest thing ever to spring from the mind of Steve. But let's not throw the baby out with the bathwater.

> Perhaps because of said company's well-deserved reputation for overall OS and UI quality?

Why would I go off reputation and not my own experience with apple software?

Because a reputation is the result of the experience of many different people who communicate with each other. Your experience with Apple software is a very small sample.

Your position is a bit like saying: "Although everyone else thinks the earth is round, it looks flat to me!". Of course, you're free to disagree with the consensus opinion, but you'd probably need a better argument than personal experience.

If the consensus differs from your personal experience, it's worth taking a second look.

Or they could make it easier for me to manage my music without iTunes? I wouldn't even need it then.