Because a reputation is the result of the experience of many different people who communicate with each other. Your experience with Apple software is a very small sample.

Your position is a bit like saying: "Although everyone else thinks the earth is round, it looks flat to me!". Of course, you're free to disagree with the consensus opinion, but you'd probably need a better argument than personal experience.

If the consensus differs from your personal experience, it's worth taking a second look.