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Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by tlb on Thursday October 29, 2015 @11:08AM (#10471580)
Starting a few months ago, I'm getting a few robocalls a week from "your local google specialist" and such scams. My number is listed in donotcall.gov. It makes me want to not answer unrecognized numbers on my phone.

It's now the case that a database of every phone number (10 billion entries, highly compressible) could be mirrored to every phone, with a reputation score for each number. Or looked up in real time. The phone company won't do it -- it'll have to be independent, like an ad blocker. I'd buy a subscription to that database.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by patio11 on Thursday October 29, 2015 @03:54PM (#10473810)
Try nomorobo. They get you to set up simultaneous-ring with one of their numbers. For each incoming call, if it fails their reputation scoring, their system simply "picks up" immediately and plays a pre-recorded message. Your main number then doesn't receive the call (timing issues notwithstanding).

They have an interesting way of building the reputation database: in addition to receiving customer reports, they buy Twilio's "dirtiest" phone numbers, the ones getting so spammed they're unusable by other businesses. If you call ~3 dirty numbers, welcome to the dynamic block list.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by tptacek on Thursday October 29, 2015 @06:35PM (#10474885)
How am I just learning about this now? This is amazing. You've been to my house several times; how did you never tell me "uh you know you don't need to be getting those robocalls you get all day"?
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by kevin_thibedeau on Thursday October 29, 2015 @06:55PM (#10474994)
Doesn't work with the callers who spoof your own phone number.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by TazeTSchnitzel on Thursday October 29, 2015 @06:59PM (#10475020)
Here in the UK, calling your own number seems to be used exclusively for configuration stuff (voicemail etc.).

Is there any normal use for it in the states? If not, surely you should just blacklist your own number?

(I'm aware that any time you say "you should just ..." it's never that simple)

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by j-conn on Thursday October 29, 2015 @07:05PM (#10475055)
Very cool. Can they somehow detect / prevent malicious actors impersonating legitimate phone numbers to get them blacklisted?
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by patio11 on Thursday October 29, 2015 @07:16PM (#10475127)
You get an audio capcha ("This phone is protected by NoMoRobo. Press $NUMBER to prove you aren't a robot. Press $NUMBER to prove you aren't a robot. ... Goodbye.") $NUMBER is two randomly generated digits.

Presumably one can feedback loop that into the reputation score. Honestly, though, I don't think this is a terribly likely attack.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by dfc on Friday October 30, 2015 @03:26AM (#10476529)
Wow, this is a free service. What is the business model? I have my suspicions but I am trying to remain positive.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by djcapelis on Thursday October 29, 2015 @11:18AM (#10471699)
Yeah, they do this to any number that is listed on a business document ever. I ported my number to run through google voice, which catches only a few of them, and pretty much have stopped picking up most calls from unlisted numbers. It's sad.

The major problem with some of these issues is that if I understand it right, the phone system often isn't always aware of the source of the calls because they get routed through foreign gateways and voip and the number you see in the caller ID is spoofed and has no connection to anything.

The FCC is aware this is happening and these fall within its jurisdiction, but they're having trouble enforcing the rules.

The fact that congress is revoking the FCC's ability to enforce these rules for student loans is just bog standard corruption.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by mring33621 on Thursday October 29, 2015 @11:47AM (#10471933)
I get robo calls that are supposedly from my own number. Caller ID is clearly not deception-proof.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by djcapelis on Thursday October 29, 2015 @11:54AM (#10472000)
It's never been. Caller ID reads whatever the person placing the call wants it to be.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by finnn on Thursday October 29, 2015 @03:41PM (#10473731)
Can confirm, most VoIP termination providers allow you to set your caller ID to an arbitrary string. My cellphone doesn't seem to like it when you put in letters in it (doesn't display the CID at all), but other than that pretty much anything goes.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by vinbreau on Thursday October 29, 2015 @06:03PM (#10474695)
I'm glad I'm not the only one. My father's name is the same as mine so at first I thought he was calling me, nope, robocall.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by maxerickson on Thursday October 29, 2015 @11:41AM (#10471884)
It's worth considering picking up and asking them to put you on their courtesy do not call list (not argumentatively, just ask).

Even scammers don't want to waste resources on people that aren't going to convert and this is a pretty strong signal.

It usually works even when you have to talk over an aggressive operator to say it.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by djcapelis on Thursday October 29, 2015 @11:48AM (#10471948)
Yeah that doesn't work at all, they just hang up and move on, they don't stop. No one doing these things is being paid to maintain the list or prune numbers. And for whatever it's worth, the FCC also recommends that if possible you don't pick up at all.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by maxerickson on Thursday October 29, 2015 @11:53AM (#10471985)
It's worked for me...
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by djcapelis on Thursday October 29, 2015 @12:00PM (#10472035)
For a robo caller autodialing numbers listed on the do not call list against all FCC guidelines?

It'll totally work with regular telemarketers, but that isn't what we're talking about here.

Basically there's two things going on: Robo calling, which is restricted under FCC regulations. And calling numbers on the do not call list, which is also restricted under FCC regulations.

Someone who does both... usually isn't going to stop if you ask them to. I'm curious if you've experienced otherwise, very few people report having any success with that. Most call centers who violate federal two different federal regulations while dialing your number don't particularly spend time maintaining their calling lists.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by maxerickson on Thursday October 29, 2015 @12:18PM (#10472205)
Yes. Obvious scammer calls, skip answering a few times, same scammer keeps calling, answer & ask, poof, no more calls.

Of course it doesn't end such calls altogether, but 2 a week is a damn sight better than several a day.

Do you have direct knowledge that they would not bother managing their call lists, or do we have dueling suppositions?

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by djcapelis on Thursday October 29, 2015 @12:33PM (#10472309)
I don't have direct knowledges of practices of companies who refuse to disclose who they are. What I'm saying comes from the fact that it just hasn't worked for the calls to my line. I switched numbers to make them stop. There's an Internet full of reports of other people saying the strategy you advocate doesn't work for them either, and the government agency that regulates the phone lines explicitly recommends against it.

But we could call that dueling supicions if you'd like.

And just to clarify, you're talking about a US number that's been listed on the national Do Not Call list, right?

And not just regular scam calls, but calls placed by an automatic dialer and answered by an automated system that falls to a human caller only after being answered, right?

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by maxerickson on Thursday October 29, 2015 @12:44PM (#10472378)
How much emphasis would I have to use to convince you that I am participating in good faith and actually understand what a robocall is and all the rest of it?

The ellipsis in my terse comment was sort of grounded in why the hell else would I post what I posted, and now we are 2 or 3 rounds deep in you asking me if I'm really sure.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by djcapelis on Thursday October 29, 2015 @01:58PM (#10472970)
Explicitly answering those questions anywhere would be enough! Thanks!

I have no worries about your faith! Just your context!

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by dspillett on Thursday October 29, 2015 @12:05PM (#10472084)
I'm surprised.

Picking up at all confirms that your number is valid, connects, and an adult human at least occasionally answers - this makes your number more valuable for passing on to others.

There isn't much of a peer-to-peer "valid number sharing" market between companies, they protect their lists as a business asset with at least a little value, but larger groups will pass such data around their constituent parts and when a company folds whoever buys their data as a cheap asset is under no obligation to use any do-not-call list as a don-not-call list instead of a real-people-answer-here-add-them-to-the-next-campaign list.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by gambiting on Thursday October 29, 2015 @12:17PM (#10472188)
>> and an adult human at least occasionally answers

Funny you should mention, because that is exactly what worked for me. Every time I get a marketing call I say I'm 17 so I can't buy anything from them, sorry.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by jandrese on Thursday October 29, 2015 @03:32PM (#10473671)
Considering that we're dealing with loan sharks trying to collect from deadbeats, somehow I don't think this is going to be effective.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by eli on Thursday October 29, 2015 @11:41AM (#10471890)
A database doesn't help you when the called ID is spoofed to a random number that has no connection to the person calling.

I've noticed the robocalls I get seem to have the same area code and prefix as my number and the last four digits appear to be random.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by mdk754 on Thursday October 29, 2015 @03:38PM (#10473709)
My experience is the same, 90% of unsolicited calls I get are from the same area code and prefix, only the last 4 digits are new.

I love how it makes it really easy for me to screen the calls however, as no-one I know has the same prefix and there are a couple area codes covering the local calling area.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by vitd on Thursday October 29, 2015 @01:16PM (#10472628)
While that's true, I've never seen a system that will randomize the spoofed number on every call. We regularly see the same number show up on our caller-ID for weeks on end. In fact, in one case the "I'm calling from Windows" people had their caller ID changed to "DO NOT PICK UP" for a few days, I'm guess by a disgruntled employee.

So I think a database would help if it could be updated in near-real time. If 100 people across the country get a call from the same bogus number, it could get added immediately and stop thousands more calls from going out that night, at least.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by MichaelGG on Thursday October 29, 2015 @01:59PM (#10472976)
Having handled a lot of dialer traffic, the less scrupulous will randomize their numbers. My proof of this is that we monitor call statistics, including the ratio of connected calls to attempts, and short calls (under 6 seconds). Carriers often have a strict rule of how much crap traffic they'll take (like no more than 20% can be short calls).

When we implemented caller ID based blocking, our mix of crap traffic stayed the same. Just instead of getting "good" dialer traffic, we'd just get the bad randomizers. This is because the carrier sending the traffic would tune it to make sure they never exceeded the 20% short call limit. Even at the volume we were doing (hundreds of millions of calls a day), there seemed to be a limitless supply of dialer, good and bad.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by cordite on Thursday October 29, 2015 @11:52AM (#10471980)
I've gotten the same robocall for house security systems from totally random area codes every time.

I wonder if services like trello are being used/abused for these. (And is unsolicited robo calls against their TOS?)

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by rtkwe on Thursday October 29, 2015 @01:36PM (#10472783)
I've gotten those before and iirc there's a press # to not call again and it's worked so far. Same with the solar tax credit calls but those came back every few months from a new number until recently.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by uxp on Thursday October 29, 2015 @12:37PM (#10472330)
> trello

You're looking for Twilio.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by cordite on Thursday October 29, 2015 @03:35PM (#10473685)
You are correct.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by Turing_Machine on Thursday October 29, 2015 @11:19AM (#10471710)
I never answer unrecognized numbers. I can't even remember the last time an unrecognized call was someone I actually wanted to talk to.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by rogerbinns on Thursday October 29, 2015 @04:31PM (#10474062)
Same here. I also use Google Voice, so they can leave a message which is (often humourously) transcribed and sent as email and sms. The legit calls (eg dry cleaning is ready) get through. The spammers never leave a message.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by lost_my_pwd on Thursday October 29, 2015 @12:38PM (#10472338)
There are quite a few Android apps out that crowdsource call blocklists. I have been using Truecaller[0] with good results thus far.

[0] https://play.google.com/store/apps/details?id=com.truecaller

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by ivank on Thursday October 29, 2015 @11:12AM (#10471627)
"Block robocalls, telemarketers and other spammers automatically with our Community Blacklist feature."

https://play.google.com/store/apps/details?id=com.flexaspect...

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by TodPunk on Thursday October 29, 2015 @05:22PM (#10474408)
I do two things for this. One, I have a separate phone line that I largely ignore, and I give this as my main contact line for people or businesses that I have no dire need to talk to. Best Buy, for instance. If it's important, they'll leave a voicemail. This started as a land line, that was expensive but I needed DSL anyway (this was 10 years ago). It moved to a cell phone with basic service.

Fees sucked, so I started (shameless plug) Phone Janitor[1] to give me better filtering. This allows me to check voicemail anywhere, unlike my cell line (unless I sign up for their service) and just transferred it to my own company. Turns out this helps a lot of other folks with similar privacy desires. Control is a wonderful thing.

Ultimately it's really, really crappy, but the Telecoms and the FCC don't want to be too heavy handed in this, and advertisers are finding new ways of skirting the donotcall rules. They ruined SMS in this regard[2] as well, deliberately.

[1] - https://phonejanitor.com/ [2] - https://en.wikipedia.org/wiki/SMS_spoofing

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by arbitrage on Thursday October 29, 2015 @12:50PM (#10472425)
> It makes me want to not answer unrecognized numbers on my phone.

So don't? It's your phone, after all. Just let it go to VM.

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by wcummings on Thursday October 29, 2015 @03:39PM (#10473718)
>It makes me want to not answer unrecognized numbers on my phone.

Why would you ever answer unrecognized numbers?

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by Kluny on Thursday October 29, 2015 @04:54PM (#10474203)
I have a contact in my phone labelled "Spam" that lists 30 numbers and counting. Calls from those numbers go straight to voicemail and their texts are blocked. I'll gladly donate them to the database.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by mey on Thursday October 29, 2015 @08:02PM (#10475382)
I've started taking glee filling out the FCC form

https://consumercomplaints.fcc.gov/hc/en-us

Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by cmiles74 on Thursday October 29, 2015 @01:14PM (#10472611)
I don't answer un-recognized calls, especially toll-free originators. I think it's entirely reasonable and they are always free to leave a voicemail.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by gruez on Thursday October 29, 2015 @11:44AM (#10471910)
but you can't rely on the phone number reported by caller id - they're very spoofable.
Re:Lobbyists Win Right to Bombard Student Borrowers with Rob... by bjt123 on Thursday October 29, 2015 @06:45PM (#10474939)
OR give up on phone numbers altogether and just use WhatsApp.

The mobile carriers lose.