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Re:New Initiatives for Lyft Drivers by chipgap98 on Thursday October 08, 2015 @03:46PM (#10355571)
I know Uber has the dominate market share, but I really enjoy life. I notice that I get better, friendlier service from the drivers and I like having the option to tip. They have rolled out a lot of impressive features and programs recently. I hope, at the very least, their actions will pressure Uber into some similar moves
Re:New Initiatives for Lyft Drivers by usaphp on Thursday October 08, 2015 @03:48PM (#10355587)
Having an option to tip enforces customers to tip, I would prefer using a service that does not force me to tip by providing that option. I am against tips in general for drivers.
Re:New Initiatives for Lyft Drivers by alukima on Thursday October 08, 2015 @03:51PM (#10355621)
I'm really glad that option is there. I had an emergency involving a seizing dog and a round trip to the vets office. The driver was incredible and would have gotten a whole $9 if I couldn't tip.
Re:New Initiatives for Lyft Drivers by larrys on Thursday October 08, 2015 @03:55PM (#10355648)
What would prevent you from just giving him some cash out of your physical wallet?

In general you are getting a ride from someone. Other than the fact that with legacy taxis you tip, (just like at a restaurant) where it doesn't really relate to quality of service, I don't see how much extra someone can do that would make a ride tipworthy.

Re:New Initiatives for Lyft Drivers by rodgerd on Thursday October 08, 2015 @04:01PM (#10355702)
> What would prevent you from just giving him some cash out of your physical wallet?

Perhaps this is just a difference depending on where you are in the world, but I'm not used to people in first world countries carrying cash.

Re:New Initiatives for Lyft Drivers by jonknee on Thursday October 08, 2015 @04:10PM (#10355801)
Well here's an easy life hack then: enable tipping in any delivery app by keeping a single bill in your pocket.
Re:New Initiatives for Lyft Drivers by nommm-nommm on Thursday October 08, 2015 @04:29PM (#10355948)
I just spent two weeks in the UK as a tourist. I had a wonderful time. Perhaps it was me? But I used cash much much more than I do in the US. I pulled out my credit card in a pub and got scolded. Perhaps because I was outside the big cities?

It might be me but I perceived the culture in smaller town Scotland to be more cash oriented than I am used to in the USA.

I personally saw more people pay with cash than I am used to.

I still love your country and will go back at any time.

Re:New Initiatives for Lyft Drivers by bsder on Thursday October 08, 2015 @04:47PM (#10356081)
> I pulled out my credit card in a pub and got scolded.

Probably because you didn't have chip and pin.

If an establishment takes a card without chip and pin in the UK/Europe, the fraud rules are very different.

Re:New Initiatives for Lyft Drivers by nommm-nommm on Thursday October 08, 2015 @04:55PM (#10356147)
Excuse me? I certainly DO have a chip and pin, thank you very much!!! The scolding was from fellow patrons. "Why are you waving around that card? That isn't welcome around here. That's not how we do things around here." They didn't have card readers in sight either so..... I was expecting to pay cash anyways, I figured I'd just try card first... I just felt very embarrassed trying to pay card in a cash establishment. It was very clear it was an "old school" type establishment....

I do have chip and pin and I wouldn't have left without a chip and pin card (I have more than one out of my 8 credit cards, not counting debit cards...which I have several as well...). There was absolutely zero reason to believe a perceived lack of chip and pin was an issue from what I wrote.

Also the fraud rule are/will be different in the US as well.

I went to a deli they told me that I have to ahev £10 minimum to use a card. I went to a restaurant and they had a £1.50 surcharge for card as well and encouraged me to pay in cash.

The first time I used card while I was there was at Wetherspoons... lol...

I also base my feelings on my personal observations of watching other people pay for things as well. Of course my "feeling" could be off base as well. People are known for getting a wrong impression sometimes.

That being said - I still love Scotland and will visit again in a heartbeat. In fact I hope to visit again in the near future!

Re:New Initiatives for Lyft Drivers by lmm on Thursday October 08, 2015 @05:11PM (#10356286)
Small town Scotland, sure, a bit different. But small town Scotland is, by population, a tiny fraction of the UK.
Re:New Initiatives for Lyft Drivers by SilasX on Friday October 09, 2015 @12:16AM (#10358121)
That came dangerously close to being a literal "no true Scotsman" dismissal of the GP's example...
Re:New Initiatives for Lyft Drivers by nommm-nommm on Friday October 09, 2015 @11:45AM (#10360802)
Haha it was a literal no true Scotsman dismissal. That's funny. That being said, I'd really love to hear the opinion of a smaller town Scots(wo)man who has traveled/lived other places on their opinion of card/cash "culture" vs other first world countries if they are any around here.

The reason I went to the place I went was because the primary purpose of my trip was to visit someone.

Re:New Initiatives for Lyft Drivers by nommm-nommm on Thursday October 08, 2015 @05:24PM (#10356378)
Of course! But I was replying to "people in first world countries" and giving my personal experiences. :)

I've also been all across small town USA :)

I really hope I don't offend. I don't mean to.

Re:New Initiatives for Lyft Drivers by lmm on Friday October 09, 2015 @04:11PM (#10362971)
I don't think anyone's offended. But I think it's acceptable to say "people in first world countries" when one actually just means "the overwhelming majority of people in first world countries".
Re:New Initiatives for Lyft Drivers by nommm-nommm on Sunday October 11, 2015 @10:50AM (#10369451)
No, that's not at all acceptable to move the goalpost in that way at all! How completely and utterly ridiculous!
Re:New Initiatives for Lyft Drivers by simias on Thursday October 08, 2015 @04:07PM (#10355758)
Uh, in which first world country exactly? I'm not aware of any place in western europe where carrying cash is uncommon.
Re:New Initiatives for Lyft Drivers by Widdershin on Thursday October 08, 2015 @04:10PM (#10355792)
It's uncommon to carry cash in New Zealand. Everything is done with eftpos and credit cards.
Re:New Initiatives for Lyft Drivers by nathanb on Thursday October 08, 2015 @04:45PM (#10356066)
Even more so with paywave, which is all over Australia and becoming more common in New Zealand. I don't think I actually inserted or swiped my card more than once a week in Brisbane.
Re:New Initiatives for Lyft Drivers by nness on Thursday October 08, 2015 @06:57PM (#10356969)
Pesky EFTPOS "minimum purchases."
Re:New Initiatives for Lyft Drivers by nickbauman on Thursday October 08, 2015 @04:23PM (#10355909)
Germans almost always pay with cash and rarely use credit cards. It's cultural. I think it's one of the reasons why Greece is getting screwed so hard by the troika: cultural norms and the societal moral confusion v/v debt.
Re:New Initiatives for Lyft Drivers by rodgerd on Thursday October 08, 2015 @04:28PM (#10355935)
NZ, Australia, Scandanavia, France, even England I've got around largely without much in the way of cash.

Interesting that Germany is different.

Re:New Initiatives for Lyft Drivers by rohansingh on Thursday October 08, 2015 @04:21PM (#10355885)
Sweden, Norway, Finland.
Re:New Initiatives for Lyft Drivers by walshemj on Thursday October 08, 2015 @06:14PM (#10356731)
Really you don't keep £50-100 for small purchases on you what happens if its late at night raining and your card gets eaten by the machine and you need a taxi home?

Also if its a crowded pub waiting while you dig you card out and slowly use the one machine your holding every one up.

Re:New Initiatives for Lyft Drivers by rodgerd on Friday October 09, 2015 @01:33AM (#10358358)
> Really you don't keep £50-100 for small purchases on you what happens if its late at night raining and your card gets eaten by the machine and you need a taxi home?

No? Why would it get eaten by a machine?

Re:New Initiatives for Lyft Drivers by walshemj on Friday October 09, 2015 @04:37PM (#10363121)
Never had a card get damaged by accident and retained by the machine? I have and had to walk 4 miles in the rain home.
Re:New Initiatives for Lyft Drivers by dorkrawk on Thursday October 08, 2015 @04:18PM (#10355863)
I think drivers are discouraged from taking cash because companies like Lyft don't want people to assume drivers are carrying lots of cash, for safety reasons.
Re:New Initiatives for Lyft Drivers by larrys on Thursday October 08, 2015 @04:37PM (#10356002)
I guess that doesn't make sense to me. I thought one of the bedrock principles of these types of services was a situation where you knew a bit about the person (reputation) that you were transporting.

Additionaly, nothing is to prevent a driver from keeping a small amount of cash on their person and then stashing the rest periodically in a hidden safe. So yes they might lose $50 or $100 vs. not getting tips. Even if they don't get tips a person could assume they had some cash on them.

The point of the small amount of cash is twofold. One it's a small amount so if you lose it not that big of a deal. But it's also enough that if you got robbed you could give something to the robber. So they don't harm you or beat you thinking there is more somewhere. [1] This is similar to the old rule of leaving a small amount of cash in your cash register at a store and leaving the register open. That way someone comes in, takes the cash, and in theory has less of a reason to trash your store.

[1] Of course you could store more of the money where you can find it to satisfy them if the $100 wasn't enough and if you felt your life depended on it. Kind of a honey pot in a way.

Re:New Initiatives for Lyft Drivers by chc on Thursday October 08, 2015 @04:06PM (#10355742)
A lot of people don't carry cash in their physical wallets nowadays, since it's not generally very useful.
Re:New Initiatives for Lyft Drivers by jonknee on Thursday October 08, 2015 @04:11PM (#10355808)
If you're having a hard time using it I'm happy to use it for you!
Re:New Initiatives for Lyft Drivers by chc on Thursday October 08, 2015 @04:22PM (#10355895)
What common use would you find for it that I couldn't do just as well with a credit card?
Re:New Initiatives for Lyft Drivers by jonknee on Thursday October 08, 2015 @04:36PM (#10355991)
Cash has great privacy, works at cash only places, small merchants are happy to receive it because it means no fees, you get a discount when buying gas, the aforementioned tipping (good luck giving the valet a credit card!), it works when the power is out and a lot more I'm sure. Cash is pretty great. Even if you don't carry it you should definitely keep some at home.
Re:New Initiatives for Lyft Drivers by victorhooi on Thursday October 08, 2015 @06:58PM (#10356977)
Cash has great privacy - for some people, this is a non-issue. For me, I actually like the fact that credit cards have a record, at the end of the month I can look at my statement, and see all the places I spent money and how much. I can graph it, etc.

Works at cash only places - this probably varies around the world. In Australia, most places will accept card - the exception being Asian places, cause we're cheap =).

Small merchants are happy to receive it - I suspect this is changing, the fees are next to nothing these days, and by not handling cash, they avoid issues like employee theft, and also people are encouraged to spend more.

You get a discount when buying gas - we don't have this here (Australia)

The aforementioned tipping - likewise, we don't have this here. In general, I prefer to know how much I am spending beforehand, and I dislike the concept of tipping, or people needing to beg for tips.

It works when the power out - err, I suspect if the power is out in say a supermarket or a restaurant, they would have more issues than just the credit card machine not working.

I'm not saying never carry cash - but I like the convenience of card. And let's be honest most people aren't keeping their money stuffed inside their mattress.

Their money is in a bank account - and not in physical notes either, it's a set of electronic digits. So the whole, going to a bank, converting it to cash, giving it to somebody, so that they can then convert it back into electronic digits - seems incredibly archaic and outmoded.

Re:New Initiatives for Lyft Drivers by AnimalMuppet on Thursday October 08, 2015 @05:47PM (#10356538)
Imagine that you're on a date. You've got a nice evening planned, only to run into a state-wide blackout. Now the trick is to get food at all. You see this restaurant with a lot of cars out front. Turns out they have gas grills, so they can cook some kinds of food. (Not french fries, though - that machine's electric). They're working by candlelight, adding up the tab on a hand calculator, pouring pop out of bottles, and they are not taking credit cards.

Been there, done that. Only once, but yeah, it happens.

Re:New Initiatives for Lyft Drivers by chc on Thursday October 08, 2015 @06:00PM (#10356622)
The last time I had to go shopping during a blackout, the few places I went to that were open were still taking credit cards. Maybe it's just a regional thing.
Re:New Initiatives for Lyft Drivers by AnimalMuppet on Thursday October 08, 2015 @06:37PM (#10356854)
Sure - they had standby power, so they were operating normally. The place I went to didn't.
Re:New Initiatives for Lyft Drivers by jonknee on Thursday October 08, 2015 @06:01PM (#10356631)
One big earthquake in SF and the Valley will start to see the value of cash.
Re:New Initiatives for Lyft Drivers by MBlume on Thursday October 08, 2015 @04:20PM (#10355874)
> some cash out of your physical wallet

Some what now?

Re:New Initiatives for Lyft Drivers by fweespeech on Thursday October 08, 2015 @04:21PM (#10355881)
Even in the US, I don't know anyone who regularly carries cash anymore.

Why would you want the hassle? Or risk it being lost/stolen?

Re:New Initiatives for Lyft Drivers by AnimalMuppet on Thursday October 08, 2015 @05:55PM (#10356589)
I want it so that I don't have the hassle.

You want to buy a bottle of coke from a vending machine? Most of them don't have card readers.

You want to tip the valet/bellman/maid? Most of them don't have card readers; even if they do, it's still inconvenient to make them dig it out.

Feeling compassionate toward the beggar on the corner? Think he's got a card reader?

Want to pay the babysitter? Does she carry a card reader?

Then there's the other side of risk. Ever had your identity stolen? (I have, though not from a dodgy card reader.) And if you think chip and pin is going to make that impossible, I expect that the crooks will find a way.

Re:New Initiatives for Lyft Drivers by Mz on Thursday October 08, 2015 @06:02PM (#10356641)
Feeling compassionate toward the beggar on the corner? Think he's got a card reader?

I don't panhandle, but I am homeless. In fact, I have a PayPal account. IIRC, I could get a card reader from them if I wanted it (though, in practice, I might need a better phone than I currently have to make that work).

Although I am posting this merely because it strikes me as humorous, it isn't crazy to think beggars may soon have card readers, at least some of them.

I carry small amounts of cash (in part to print e-gift cards at the library) and do as much as possible via debit card/paypal/online payments/etc.

Re:New Initiatives for Lyft Drivers by fweespeech on Friday October 09, 2015 @10:02AM (#10360053)
> You want to buy a bottle of coke from a vending machine? Most of them don't have card readers.

I never have that urge tbh.

> You want to tip the valet/bellman/maid? Most of them don't have card readers; even if they do, it's still inconvenient to make them dig it out.

Yeah, when I'm on vacation I'll run to the bank and get some $5 bills for that sort of thing. Hence "regularly" was the word I used. I'm not on that sort of vacation 51 out of 52 weeks a year.

> Feeling compassionate toward the beggar on the corner? Think he's got a card reader?

I donate directly to large charities that I know provide food, etc. to people. I honestly don't see beggars on street corners [largely because the local police are assholes].

> Want to pay the babysitter? Does she carry a card reader?

Actually yeah. She does.

> Then there's the other side of risk. Ever had your identity stolen? (I have, though not from a dodgy card reader.) And if you think chip and pin is going to make that impossible, I expect that the crooks will find a way.

Yes. If you meant actually identity theft [e.g. social, driver license] so they can masquerade as you...a lack of credit card provides no protection. The insurance companies you use, your employer, your bank, and dozens [if not hundreds] of "big data" companies have this info as well.

If you somehow believe a lack of a credit card will magically secure you against this risk, you are very much mistaken.

Stolen credit cards, honestly, are much less of a problem than stolen cash. I can get the money back from a stolen credit card.

Re:New Initiatives for Lyft Drivers by amyjess on Thursday October 08, 2015 @04:35PM (#10355987)
Yep. In the last several years, I've only ever carried cash on two types of occasion: fairs and trips out of town.

If I'm in town and not attending a fair, I don't have cash on me. Period.

Re:New Initiatives for Lyft Drivers by mmanfrin on Thursday October 08, 2015 @03:58PM (#10355678)
I 100% agree. This is entirely the reason why I use Caviar over other food ordering services, since they do not offer a means of tipping and even say 'there is no need to tip', as the cost/fees in part go to the driver/delivery person.
Re:New Initiatives for Lyft Drivers by 67726e on Thursday October 08, 2015 @04:20PM (#10355876)
The fact that I have to tip is my big complaint with my local food delivery service. I'm already paying at least $6 for the delivery, possibly an added 20% of the check if it's not a "partner" restaurant yet I'm still expected to tip. They go so far as to say the whole "fee isn't a tip, so make sure to tip" like the chain pizza joints do. I really don't see why tipping is a thing when I'm explicitly paying for the service. I'm sure the owner is just using the cultural institution of tipping to avoid having to pay his employees.
Re:New Initiatives for Lyft Drivers by toomuchtodo on Thursday October 08, 2015 @03:57PM (#10355662)
Agreed. Driver's should be paid a real wage, which prevents the need for tipping.
Re:New Initiatives for Lyft Drivers by chipgap98 on Thursday October 08, 2015 @03:58PM (#10355682)
Does it enforce customers to tip? You tip via the app well after the ride is over. I usually don't tip, but occasionally I get a great driver and toss them a few bucks. They don't make great money so the tip is worth it.

I'm not really sure why you are against tips for drivers.

Re:New Initiatives for Lyft Drivers by mmanfrin on Thursday October 08, 2015 @04:05PM (#10355734)

  They don't make great money so the tip is worth it.
This is the main issue for me. When tips are allowed, the floor for pay/remuneration drops. I would much prefer to know that people are paid sanely for the job they do than to know I am obligated to supplement their pay.
Re:New Initiatives for Lyft Drivers by bcassedy on Thursday October 08, 2015 @04:31PM (#10355962)
We have direct evidence to the contrary. Uber disallows tipping and pays somewhat substantially less than Lyft.

It's great that you want people to be paid sanely for the job they do, but the fact of the matter is people largely aren't in this industry. Uber doesn't allow tipping, and doesn't pay particularly well. After factoring in depreciation of their vehicle most drivers are going to be bringing in something like $10/hr.

We live in a culture where businesses won't pay their employees sanely. Until that is fixed I want the ability to show my gratitude for a job well done with a tip. "Blah blah use cash!" Sure I can do that, but it's inconvenient for a number of reasons and the reality is that most people won't do it.

Re:New Initiatives for Lyft Drivers by neeleshs on Thursday October 08, 2015 @04:28PM (#10355934)
Absolutely agree with this point. I hear the same argument for restaurant waiters and I hate this tipping system that even has suggested tipping tiers. It only tells me that owners of these establishments are not paying their employees correctly. I know of places which don't even disburse the tips back to their employees (when tip is part of receipt)!
Re:New Initiatives for Lyft Drivers by s73v3r on Thursday October 08, 2015 @06:00PM (#10356625)
At least in CA, waiters still get full minimum wage.
Re:New Initiatives for Lyft Drivers by craigds on Thursday October 08, 2015 @04:40PM (#10356029)
Recently some fancy restaurants in NZ have started asking if I want to tip (tipping has never been common practice in NZ). I always refuse and state this exact reason. As soon as customers are expected to tip, workers get exploited.

I'm not tipping you for your own (long-term) good.

Re:New Initiatives for Lyft Drivers by voltagex_ on Thursday October 08, 2015 @06:05PM (#10356668)
NZ has a similar minimum wage to Australia, right?

I think some of it is (stupidly) driven by new credit card / eftpos machines that have the tipping option built in.

Re:New Initiatives for Lyft Drivers by hugh4 on Thursday October 08, 2015 @04:43PM (#10356047)
Because tipping has a tendency to grow from "bonus for exceptional service" to "obligation".
Re:New Initiatives for Lyft Drivers by takeda on Thursday October 08, 2015 @04:09PM (#10355777)
Why not tip the driver out of your wallet?

Tipping through an app allows the employer to pay them even less because "they receive tips", in the end you're tipping the company that hired them.

This makes drivers expect to be tipped (even if they did usual or mediocre job) and essentially becomes a hidden fee.

Re:New Initiatives for Lyft Drivers by s73v3r on Thursday October 08, 2015 @06:02PM (#10356644)
Tipping through the app is much more convenient because I rarely carry cash.

And your point is kinda negated by the fact that Lyft usually pays more than Uber.

Re:New Initiatives for Lyft Drivers by takeda on Friday October 09, 2015 @12:06PM (#10360976)
Lyft currently pays more, because that's probably last thing that keeps them alive. Many drivers work for both, if Lyft would pay same or less then what would keep them there?

As for the negating point, this is not something that happens instantly, but if you want an example then look at restaurants. There's even special minimum wage (currently $2.13) for jobs that receive tips.

Re:New Initiatives for Lyft Drivers by s73v3r on Friday October 09, 2015 @01:04PM (#10361562)
Not in California.
Re:New Initiatives for Lyft Drivers by takeda on Monday October 12, 2015 @12:36PM (#10375599)
US is bigger than California.
Re:New Initiatives for Lyft Drivers by forrestthewoods on Thursday October 08, 2015 @04:09PM (#10355785)
I tipped a driver well because he went out of his way to come back to my home to return my cell phone I forgot in his. That took time and money out of his pocket. I could have tipped cash, but having it in app made it nice and easy.
Re:New Initiatives for Lyft Drivers by amyjess on Thursday October 08, 2015 @04:11PM (#10355807)
I've heard stories of Uber drivers demanding cash tips out of customers and giving low ratings to any customers who decline (IIRC, Uber's TOS forbids this, but that's almost impossible to enforce).

That doesn't happen with Lyft: because tipping is built into the app, nobody asks for cash.

I don't carry cash, so I'd be screwed if I rode Uber and a driver threatened me with a 1-star rating if I didn't fork over cash.

Re:New Initiatives for Lyft Drivers by matt_kantor on Thursday October 08, 2015 @04:34PM (#10355975)
It's anecdote-vs-anecdote, but I use Uber often in the Bay Area and have never experienced nor heard of this.

If a driver ever asked this of me I would give them a bad rating along with an explanation. I'd expect the driver to get canned pretty quickly if passengers report such behavior and passenger reputation to be restored if the drivers gave them 1-star ratings. As far as I understand it, driver reputation is far more important than passenger reputation (they certainly have a lot more to lose).

Re:New Initiatives for Lyft Drivers by amyjess on Thursday October 08, 2015 @05:49PM (#10356550)
That might work for the ones who are explicit about it, but there are also the subtler ones.

Like the drivers who won't ask but will still give you a low rating if you don't offer a tip. And then you have the ones in the middle, who have tip jars sitting in the middle of their car. Source: http://www.huffingtonpost.com/entry/uber-driver-complaints-e...

Also, while you or I might complain, a lot of people are either too scared to speak up or just figure that a big company like Uber won't care, so this kind of stuff just goes unreported.

Re:New Initiatives for Lyft Drivers by FireBeyond on Thursday October 08, 2015 @04:28PM (#10355936)
If you 1 starred the driver, and then complained to Uber, they'd be able to see the drivers rating as a retaliation.
Re:New Initiatives for Lyft Drivers by oxalo on Thursday October 08, 2015 @03:50PM (#10355610)
I wonder if there's any data on accidents/ traffic violations between the two companies. Tips are supposed to be for better service, and with driving the only way to provide better service is to be faster. My hypothesis would be that in attempts to be faster, drivers may be driving more dangerously, thus increasing accidents and/or traffic violations.
Re:New Initiatives for Lyft Drivers by mbillie1 on Thursday October 08, 2015 @03:54PM (#10355645)
> with driving the only way to provide better service is to be faster

This isn't even close to the case - being friendly, having a clean and quiet vehicle, and providing a ride that is safe and not white-knuckle terrifying will all garner a lot more in tips from me than someone careening through traffic to save 30 seconds. I think your hypothesis is baseless.

Re:New Initiatives for Lyft Drivers by eridius on Thursday October 08, 2015 @04:40PM (#10356031)
Agreed. I nearly always tip with Lyft. One of the rare times I didn't was when a driver, in the interests of speed, decided to hit the gas and merge two lanes to the right without a turn signal, because he wanted to get ahead of the truck that was coming down the street. The other passenger (this was a Lyft Line) joked with him about how sometimes you just gotta drive like that. But that kind of driving not only ensured I didn't tip him, it also meant I gave him a bad rating and wrote some nasty feedback. I really don't appreciate having my safety compromised in the interests of saving 20 seconds.
Re:New Initiatives for Lyft Drivers by SilasX on Thursday October 08, 2015 @04:06PM (#10355743)
Semi relevant: New York City advises you to "tip your driver for safety and good service" [1]. Kinda scary that safety is some optional thing that you do for the prospect of a passenger noticing it and paying you more...

[1] http://www.nyc.gov/html/tlc/html/passenger/taxicab_rate.shtm...

Re:New Initiatives for Lyft Drivers by openasocket on Thursday October 08, 2015 @03:57PM (#10355668)
there's a balance there: people are less likely to tip if they are driving dangerously as well. Of course, this is all assuming people's tips are really based on better service. I'm sure tips are like that in some cases, but in general I think the customer's general mood and generosity are far bigger factors.

Tips can be nice in certain situations, but I think people would prefer to just be paid more, so their income is stable and dependable.

Re:New Initiatives for Lyft Drivers by mplewis on Thursday October 08, 2015 @03:49PM (#10355597)
It does no such thing. Have you taken a Lyft? There's no obligation or even implication that you should tip.
Re:New Initiatives for Lyft Drivers by mmanfrin on Thursday October 08, 2015 @03:57PM (#10355665)
He's using 'enforce' to mean there is a social obligation to tip, not that it is required by the app.
Re:New Initiatives for Lyft Drivers by chipgap98 on Thursday October 08, 2015 @04:15PM (#10355836)
Right but the tip is done long after the ride is over, so its not like a taxi driver where you are still in their presence when you make the decision to tip or not tip
Re:New Initiatives for Lyft Drivers by mc32 on Thursday October 08, 2015 @04:48PM (#10356090)
I'm the opposite. I want a known fee or fare. I don't want to have to think if I need to tip or not tip. Is the tip expected or is it optional gratitude for exceptional service?

No, just tell me the amount. Most of the world works this way. Even in places where bribes are routine, there isn't as much tipping.

Restaurants are moving away, slowly, from the tipping model, mostly due to increases in base wages, making it unpalatable for all but the rich, to pay a premium price and a tip on top of that.

Pay your employees/contractors a fair wage and take responsibility for it, don't shift wage responsibility to the "fare" (paying passenger).

Re:New Initiatives for Lyft Drivers by vivekpreddy on Thursday October 08, 2015 @04:56PM (#10356158)
I'm a heavy Lyft user, and I only tip when I have a particularly impressive ride (i.e. Driver goes above and beyond to be accommodating or I had a very insightful conversation). There is no expectation to tip, and I have never met a driver that's been offended with there being no tip. This with over 1k rides...
Re:New Initiatives for Lyft Drivers by misiti3780 on Thursday October 08, 2015 @04:56PM (#10356162)
"Restaurants are moving away, slowly, from the tipping model, mostly due to increases in base wages, making it unpalatable for all but the rich, to pay a premium price and a tip on top of that."

they are ?

Re:New Initiatives for Lyft Drivers by mc32 on Thursday October 08, 2015 @05:00PM (#10356190)
Re:New Initiatives for Lyft Drivers by learning_still on Thursday October 08, 2015 @04:58PM (#10356179)
Although I agree when it comes to Uber. I mean, I don't need great service from my Uber driver, I just need them to get me from point A to point B. However, the restaurant service I've gotten in places outside the United States is just awful. It's 15-20 minutes before you'll see your server again, regardless of whether the place is busy or empty.
Re:New Initiatives for Lyft Drivers by mc32 on Thursday October 08, 2015 @07:39PM (#10357153)
I think that's somewhat if not greatly dependent on culture. In Japan and parts of China you get great service from staff who are typically paid only slightly above minimum wage. Parts of Europe have good service, and many places are seemingly contemptuous of customers, maybe foreign customers? In my experience its not exactly tied to tipping or not.
Re:New Initiatives for Lyft Drivers by colmvp on Thursday October 08, 2015 @04:43PM (#10356052)
Unfortunately, I've had some pretty bad experiences.

I used to love Lyft more than Uber but then the lack of professionalism over my last three times using it in SF have made me hesitant to ever recommend them again. First time around, the driver was completely incapable of finding me at SFO despite me following Lyft's text message instructions and communicating precisely which gate I was waiting at. Second time in downtown SF, the Lyft driver 'accepted' the ride only to basically never pick me up. Third time, same thing happened. And of course, there's that time when the driver almost ran someone over because they were focused on talking.

Now, I don't see any difference between the two. I've definitely had less than stellar experiences with Uber but now I don't see any differences between the two.

Re:New Initiatives for Lyft Drivers by jacorreia on Thursday October 08, 2015 @04:12PM (#10355814)
The only party that benefits from tips is the employer (let's not go into the employee distinction right now though). It just shifts the responsibility to the customer to determine whether or not the employee should be paid for their work.
Re:New Initiatives for Lyft Drivers by omm on Thursday October 08, 2015 @04:24PM (#10355913)
In NYC drivers may times work with both companies. My backseat survey had most drivers say Lyft riders tend to be more chatty and friendly, while Uber riders tend to be busy with their phone and not say much.
Re:New Initiatives for Lyft Drivers by swagswag on Thursday October 08, 2015 @04:56PM (#10356160)
I enjoy life also.