News for hackers. Stuff that matters.
Re:Richmond Italian restaurant waging war on Yelp by huhtenberg on Thursday September 18, 2014 @10:56AM (#8335526)
> They simply grew tired of the constant advertising inquiries from Yelp and what he dubs “blackmailing” and review manipulation. Sidenote: A judge recently ruled that Yelp has the power to manipulate reviews.

Hold on.

So let's say I run a highly-ranked software review website. I then proceed to "manipulate reviews" to force software developers advertise with me in exchange for not floating negative reviews to the top and not "filtering out" good ones.

Do I get Yelp's business model right? Ethics aside, how is this NOT the by-the-book racketeering?

Re:Richmond Italian restaurant waging war on Yelp by look_at_me_ on Thursday September 18, 2014 @11:30AM (#8335754)
This is pretty much what the BBB does and probably what Angie's List does as well. It's an old business model for the review industry.
Re:Richmond Italian restaurant waging war on Yelp by beachstartup on Thursday September 18, 2014 @11:47AM (#8335846)
old business model counter-example: consumer reports
Re:Richmond Italian restaurant waging war on Yelp by gohrt on Thursday September 18, 2014 @01:52PM (#8336608)
Do you have any evidence supporting your claims, contradicting what BBB and Angie's List say about how they operate?
Re:Richmond Italian restaurant waging war on Yelp by look_at_me_ on Thursday September 18, 2014 @02:16PM (#8336732)
BBB is well known for pay to play rules, https://en.wikipedia.org/wiki/Better_Business_Bureau#Critici.... They attempt to keep the image of the organization pristine by tamping down on the pay to play when it's aired out in public, but the fact that it's a ongoing problem at multiple offices for many years before anything is done shows just how much they care.

It's only speculation about Angie's List, which is why I said "probably." If you look at their business model, they get money from all sides -- consumers and businesses -- which leads to inherit conflicts of interest.

Re:Richmond Italian restaurant waging war on Yelp by jff on Thursday September 18, 2014 @02:07PM (#8336684)
Re:Richmond Italian restaurant waging war on Yelp by genwin on Thursday September 18, 2014 @02:06PM (#8336678)
On BBB, it's an easy Google search.
Re:Richmond Italian restaurant waging war on Yelp by timr on Thursday September 18, 2014 @12:33PM (#8336116)
No, you don't get it right. Apart from trying to filter spam, Yelp doesn't "manipulate" reviews. The judge was saying that Yelp has the right to filter out reviews that it believes to be fake or spammy.
Re:Richmond Italian restaurant waging war on Yelp by seanflyon on Thursday September 18, 2014 @01:35PM (#8336515)
> Apart from trying to filter spam, Yelp doesn't "manipulate" reviews.

Many restaurants have claimed that yelp has offered to remove negative reviews in exchange for money. Some also suspect Yelp of writing those negative reviews.

Re:Richmond Italian restaurant waging war on Yelp by timr on Thursday September 18, 2014 @06:21PM (#8337989)
Lots of people "claim" lots of things that aren't true. What proof do you have, other than unsubstantiated rumors?
Re:Richmond Italian restaurant waging war on Yelp by seanflyon on Thursday September 18, 2014 @06:50PM (#8338119)
You made a factual claim with out any supporting facts. I pointed out that your claim was not established fact. I am aware that "I'm only asking questions" can be used to cast unwarranted doubts, but in this case the accusers are reputable and numerous enough that I think we should not pretend they don't exist. For example:

http://www.eastbayexpress.com/oakland/yelp-and-the-business-...

http://www.forbes.com/sites/jimhandy/2012/08/16/think-yelp-i...

Re:Richmond Italian restaurant waging war on Yelp by yupmetoo on Thursday September 18, 2014 @02:04PM (#8336670)
Also consider the ordering of the reviews - yelp can show them in whatever order they like, so you can be a "3.5" restaurant with a full first page of 1 and 2 star reviews, regardless of whether those reviews are newer or older or have been voted up or not.
Re:Richmond Italian restaurant waging war on Yelp by timr on Thursday September 18, 2014 @06:23PM (#8337997)
The reviews on yelp have never been ordered by voting. They're not even ordered by time -- the order changes based on a variety of factors, such as your login status, who your friends are, etc.

That's why nobody takes these claims seriously. They don't hold up to even casual scrutiny, if you know anything about the site.