Re:Richmond Italian restaurant waging war on Yelp
by timr on Thursday September 18, 2014 @12:33PM
(#8336116)
No, you don't get it right. Apart from trying to filter spam, Yelp doesn't "manipulate" reviews. The judge was saying that Yelp has the right to filter out reviews that it believes to be fake or spammy.
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Re:Richmond Italian restaurant waging war on Yelp
by seanflyon on Thursday September 18, 2014 @01:35PM
(#8336515)
> Apart from trying to filter spam, Yelp doesn't "manipulate" reviews.
Many restaurants have claimed that yelp has offered to remove negative reviews in exchange for money. Some also suspect Yelp of writing those negative reviews.
Re:Richmond Italian restaurant waging war on Yelp
by timr on Thursday September 18, 2014 @06:21PM
(#8337989)
Lots of people "claim" lots of things that aren't true. What proof do you have, other than unsubstantiated rumors?
Re:Richmond Italian restaurant waging war on Yelp
by seanflyon on Thursday September 18, 2014 @06:50PM
(#8338119)
You made a factual claim with out any supporting facts. I pointed out that your claim was not established fact. I am aware that "I'm only asking questions" can be used to cast unwarranted doubts, but in this case the accusers are reputable and numerous enough that I think we should not pretend they don't exist. For example:
http://www.eastbayexpress.com/oakland/yelp-and-the-business-...
http://www.forbes.com/sites/jimhandy/2012/08/16/think-yelp-i...
Re:Richmond Italian restaurant waging war on Yelp
by yupmetoo on Thursday September 18, 2014 @02:04PM
(#8336670)
Also consider the ordering of the reviews - yelp can show them in whatever order they like, so you can be a "3.5" restaurant with a full first page of 1 and 2 star reviews, regardless of whether those reviews are newer or older or have been voted up or not.
Re:Richmond Italian restaurant waging war on Yelp
by timr on Thursday September 18, 2014 @06:23PM
(#8337997)
The reviews on yelp have never been ordered by voting. They're not even ordered by time -- the order changes based on a variety of factors, such as your login status, who your friends are, etc.
That's why nobody takes these claims seriously. They don't hold up to even casual scrutiny, if you know anything about the site.