When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets You Paid

Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets... by shitlord on Wednesday March 05, 2014 @03:39PM (#7349716)

Just curious: in the US, if you were denied boarding, is the airline obligated to compensate you in the form of cash? Or are they allowed to get away with giving you a voucher for the equivalent amount ("store credit")?

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Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets... by saryant on Wednesday March 05, 2014 @03:47PM (#7349765)

If it's involuntary, you are owed cash, unless you're denied for weight/balance reasons in which case nothing is due, or you're rebooked on a flight within the hour. If it's voluntary, everything is at the airline's discretion.

United's official rules: http://flyerguide.com/index.php/S*UAL/DENIED-IDB

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Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets... by nicomichaelsen on Friday March 07, 2014 @09:42PM (#7364033)

The core of the problem here, is that when you accept the voucher or miles, then you waive your right to any further compensation. This is due to the fact that you enter into a new agreement with the airline. So think twice before you accept that $50 voucher next time. You could be entitled up to $1300

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