Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets...
by saryant on Wednesday March 05, 2014 @03:30PM
(#7349661)
Weather upstream from your flight can still be responsible. If the aircraft your flight is going to use gets delayed due to weather earlier in the day, that's a weather delay, even if you had clear skies at your departure.
Airlines aren't responsible for weather delays, full stop.
Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets...
by Avitas on Wednesday March 05, 2014 @04:13PM
(#7349978)
> Airlines aren't responsible for weather delays, full stop.
Yes, exactly.
"Airline-caused" means things like:
- flight crew delays/unavailable
- mechanical issues
- overbooking
Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets...
by nicwolff on Wednesday March 05, 2014 @04:55PM
(#7350224)
Not even. If air crew is unavailable because a previous flight ran long due to headwinds and they are out of allowable flying hours for the day, week, or month? That's "weather-related" and you get nothing.
Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets...
by Avitas on Wednesday March 05, 2014 @06:38PM
(#7350794)
I agree, I could have been clearer by repeating the exclusion for weather delays on one or more line items. I'm sure there are even borderline cases where a denial by the airline might be questionable and your only course of action would be to repeatedly and/or strongly state your case, escalate the matter up the chain-of-command, call/file your case with the government (e.g., DOT ACPD), file a request for arbitration (i.e., if your ticket requires), file a small claims suit, etc.
Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets...
by mixmastamyk on Wednesday March 05, 2014 @04:08PM
(#7349930)
Nope, we sat ready at the gate for a half hour past departure time. Clear skies in Houston as well.
A company that could do the fighting for me could be helpful. Even if they didn't produce a profit for me, I'd consider using it out of principle.