Re:Google Fails the Turing Test
by Tichy on Tuesday February 12, 2013 @06:29PM
(#5210281)
Because those products are free. Even the Nexus Phones are probably free, as in Google makes no money with them.
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I wouldn't be surprised if some people inside Google think that way, but their margin is not my problem. I assume that anything that costs $300 comes with support. And anyone who accepts credit cards needs to provide enough support to avoid chargebacks from confused customers.
Re:Google Fails the Turing Test
by dragonwriter on Tuesday February 12, 2013 @07:31PM
(#5210562)
I assume that anything that includes "support" in its product description when I purchase it includes support exactly as described.
Assuming more than that is unwarranted, and assuming that free additional services not advertised are included with products because of high price is especially unwarranted.
Re:Google Fails the Turing Test
by Dylan16807 on Wednesday February 13, 2013 @08:37AM
(#5212974)
What are you talking about here? I'm pretty sure 'actually delivering the product' is not a 'free additional service'.