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Re:Google Fails the Turing Test by dragonwriter on Tuesday February 12, 2013 @07:31PM (#5210562)
I assume that anything that includes "support" in its product description when I purchase it includes support exactly as described.

Assuming more than that is unwarranted, and assuming that free additional services not advertised are included with products because of high price is especially unwarranted.

Re:Google Fails the Turing Test by Dylan16807 on Wednesday February 13, 2013 @08:37AM (#5212974)
What are you talking about here? I'm pretty sure 'actually delivering the product' is not a 'free additional service'.