Not being facetious, but it is very possible that the person/people in the PR team who wrote it were familiar with similar situations or had a higher emotional intelligence.

Are you suggesting that so many other companies’ PR teams are simply incompetent?

yeah. most people i see anywhere are incompetent.

Including at your own job? Or does it apply only to other people?

I also see this behavior quite a lot in people that claim that meritocracy doesn’t exist in our society. But they never go far enough to end point where they admit they don’t deserve their own job.

> Are you suggesting that so many other companies’ PR teams are simply incompetent

No.

I'm suggesting that a writers emotional intelligence and personal experience can show up in their writing. Especially, when the party they're writing for is receptive of the style.

So they are top-flight PR and crisis management companies that are terrible at emotional intelligence, and Huang just got lucky that rather than hiring one of the apparently-universally-incompetent companies, Nvidia hired the one good one, which nobody elsewhere thought to hire before?

And that’s a simpler answer than Huang actually wanting a more direct apology?

> And that’s a simpler answer than Huang actually wanting a more direct apology

I never said that. Both things can be true at the same time.

Well, usually the source of information isn't U.S. intelligence agencies via the NYT

I assume in those cases that's because they're up against constraints about what they can say without incurring legal liability.