Simultaneously too confused to be able to make their own UX choices, but smart enough to understand the backend of your infrastructure enough to know why it doesn't work and excuses you for it.
I liked your point though!
In technically sophisticated organizations, this disconnect simply floats to higher levels (e.g. CEO vs. CTO rather than middle manager vs. engineer).
I only got €100.000 bounded to a year, then a 20% discount for spend in the next year.
(I say "only" because that certainly would be a sweeter pill, €100.000 in "free" credits is enough to make you get hooked, because you can really feel the free-ness in the moment).
Unless you lose a significant amount of money per minute of downtime, there is no incentive to go multicloud.
And multicloud has its own issues.
In the end, you live with the fact that your service might be down a day or two per year.
This is hilarious. In the 90s we used to have services which ran on machines in cupboards which would go down because the cleaner would unplug them. Even then a day or two per year would be unacceptable.