I had at least z dozen zippers replaced through my life. Some times you a very good product with poorly chosen zipper, some times it is some sort of an accident.
I find the idea of buying a new coat instead of fixing a small part of the old one weird.
I'm afraid YKK might not be generous
I guess it's just cost of repair vs cost of garment. I always opt to spend $15 replacing the zipper than to buy another coat or whatnot.
Extraordinary claims require extraordinary proof and at least here in this so-called "third world" country plenty of people makes their clothing to be repaired in any way or do it themselves (even me, sometimes)
You just get an extra semi rigid fabric track when you repair. Your clothes should still work.
You'd need a way to hold the zipper teeth and the fabric in place while you stitch. Maybe temporary tape or some special-purpose jig thing.