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Re:You know what: Microsoft became miserably incompetent in IT by mikekaganski on Thursday July 31, 2025 @02:35AM (#44742975)
> The OP’s surprisal is surprising, given that 95% of all support interactions across the board are exactly like this

If your point is "it is today's norm, let's accept it and shut up", I feel the opposite. If the "norm" is like that, expressing it aloud is my way of contributing to society.

Re:You know what: Microsoft became miserably incompetent in IT by carlosjobim on Thursday July 31, 2025 @02:44AM (#44743032)
That is clearly not his point.