mikekaganski

Irrelevant is "lack of references when one describes some reactions", not "this is what I thought, when I faced that; and I described my thoughts and feelings in a post of mine in my own blog dedicated to my thoughts and feelings".

> The OP’s surprisal is surprising, given that 95% of all support interactions across the board are exactly like this

If your point is "it is today's norm, let's accept it and shut up", I feel the opposite. If the "norm" is like that, expressing it aloud is my way of contributing to society.

No you obviously didn't read it. It writes exactly "OK, they have a stupid AI that is worse than good old filters. OK, they made it react immediately, as an undoubted authority. But that’s not a big problem, right? They provide a way to appeal! Let me do that."

If you say that it's not a depiction of what someone thinks and does facing something, you just need to improve reading skills.

And basically that wasn't something important in the article; I made it rather clear. Their following catch22 was the most likable thing IMO; that was what I explicitly emphasized.

I wonder why do I write all that, though. If someone just wants to find something irrelevant, and build their criticism on that, there's no way to prevent it.

Are you sure that a text describing one's thoughts when facing something has the same requirements as a mail to a mailing list? And do you always think using quotations in your mind? Like "Oh I come across this interesting place; it's rather popular [quotation1] [qotation2]; my friend suggested me to visit it [a link to the friend's spoken advise]; etc."?