Re cost though, you can usually reduce the cost significantly with context caching here.
However, in general, I’ve been positively surprised with how effective Claude Code is at grep’ing through huge codebases.
Thus, I think just putting a Claude Code-like agent in a loop, with a grep tool on your docs, and a system prompt that contains just a brief overview of your product and brief summaries of all the docs pages, would likely be my go to.
And it's inefficient in two ways-
-you're using extra tokens for every query, which adds up.
-you're making the LLM less precise by overloading it with potentially irrelevant extra info making it harder for it to needle in a haystack the specific relevant answer.
Filtering (e.g. embedding similarity & BM25) and re-ranking/pruning what you provide to RAG is an optimization. It optimizes the tokens, the processing time, and optimizes the answer in an ideal world. Most LLMs are far more effective if your RAG is limited to what is relevant to the question.
RAG is selecting pertinent information to supply to the LLM with your query. In this case they decided that everything was pertinent, and the net result is just reduced efficiency. But if it works for them, eh.
You mention the retrieval stage being a SELECT *? I don't think there's any SQL involved here.
>and adding that as a system/user prompt to the LLM at inference time
You understand this is all RAG is, right? RAG is any additional system to provide contextually relevant (and often more timely) supporting information to a baked model.
People sometimes project RAG out to be a specific combination of embeddings, chunking, vector DBs, etc. But that is ancillary. RAG is simply selecting the augmentation data and supplying it with the question.
Anyways, I think this thread has reached a conclusion and there really isn't much more value in it. Cheers.
I personally define it as not including loading all data in the context-window
Very new field and not a lot of reliable sources. Would be worth it to standardize meaning.
https://en.wikipedia.org/wiki/Information_retrieval
In that sense, calling ”stuff everything in the context” LLM queries a RAG system is analogous to calling a web crawler a search engine.
Additionally the quality of loading the context-window decreases linearly as well, just because your model can handle 1M tokens it doesn't mean that it WILL remember 1M tokens, it just means that it CAN
RAG fixes this, in the simplest configuration a RAG can be an index, and the only context you give the LLM is the table of contents, and you let it search through the index.
Should it be a surprise that this is cheaper and more efficient? Loading the context window is like a library having every book open at every page at the same time instead of using the dewey decimal system
We concatenated all our docs and tutorials into a text file, piped it all into the AI right along with the question, and the answers are pretty great. Cost was, last I checked, roughly 50c per question. Probably scales linearly with how much docs you have. This feels expensive but compared to a human writing an answer it's peanuts. Plus (assuming the customer can choose to use the AI or a human), it's great customer experience because the answer is there that much faster.
I feel like this is a no-brainer. Tbh with the context windows we have these days, I don't completely understand why RAG is a thing anymore for support tools.