today: got a very long email, wanted to search for our department in it. Outlook: "Search is a deprecated feature".

Despite all the "but you can't extrapolate to a large org from personal experiences"-FUD around, I think for most orgs (especially governments which are generally far behind on processes) it would be easy to switch from a feature-perspective. The problem is the army of employees and contractors who are very happy to defend Microsoft for keeping their non-automated thiefdoms (such is non-cloud AD administration at most places I extrapolate ....). There is hardly anyone there to implement the necessary processes and rather than to send out their underlings to FOSDEM, leadership is happy to get an invite by Microsoft (or a cloud-provider...) to an "innovation-summit" instead.