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Re:Klarna changes its AI tune and again recruits humans for ... by spaceman_2020 on Sunday May 11, 2025 @03:18PM (#43956277)
I can't believe it takes b-school professors to figure out that people financing their DoorDash might not be the best people to lend money to.
Re:Klarna changes its AI tune and again recruits humans for ... by rchaud on Sunday May 11, 2025 @04:36PM (#43956929)
This is the primary positioning tactic used across the startup industry . Uber isn't a taxi app, it's actually the "future front end for millions to access autonomous transport". Doordash isn't a delivery app, it's an "on-demand logistics" platform.

Similarly, Klarna isn't a shady payday loan company, it's an "AI-first consumer finance play".

Re:Klarna changes its AI tune and again recruits humans for ... by Avicebron on Sunday May 11, 2025 @05:17PM (#43957236)
> "AI-first consumer finance play"

In a more civilized time, saying this was your plan would get you chucked feet-first into a wood chipper.

Re:Klarna changes its AI tune and again recruits humans for ... by runlaszlorun on Sunday May 11, 2025 @06:19PM (#43957651)
oh I think we're heading back that way slowly...
Re:Klarna changes its AI tune and again recruits humans for ... by dcsan on Sunday May 11, 2025 @08:53PM (#43958646)
The addition of "feet first" made this much more evocative!
Re:Klarna changes its AI tune and again recruits humans for ... by spaceman_2020 on Monday May 12, 2025 @02:49AM (#43960274)
Heard a new term yesterday: “private credit”. Lenders that give unsecured loans to businesses at high interest rates

We just used to call them loan sharks

Re:Klarna changes its AI tune and again recruits humans for ... by dagw on Monday May 12, 2025 @08:43AM (#43962303)
Not that I necessarily disagree with your overall take, but can someone explain how 'financing' your DoorDash order with a credit card is perfectly OK, but financing with Klarna is somehow dubious and shady. Surely the problem is buying stuff you cannot afford, not how you choose to buy it.
Re:Klarna changes its AI tune and again recruits humans for ... by twosdai on Monday May 12, 2025 @11:21AM (#43964066)
This is a great comment and comparison.

I think there is a feeling that klarna, and other bnpl companies just lend without checking or caring of consumer credit, or buying power. I've never used them before, so I don't know if this is a case.

With credit cards there is the "appearance" of them checking credit scores, ability to pay , etc.. before giving a credit card.

I say appearance, because as we all know cc companies will just lend cards to anyone, and then charge huge interest rates.

Ultimately it's another form of credit, and it's a minor change on the current system. But since it's finance and lending, it's a step to make lending easier.

Re:Klarna changes its AI tune and again recruits humans for ... by IlPeach on Monday May 12, 2025 @03:21PM (#43966617)
Lending and banking in general is a highly regulated market so they do have to underwrite and do anything in their power to avoid lending money or start contractual obligations with people that are bad creditors. Source: worked for them for 2 years.