Klarna changes its AI tune and again recruits humans for customer service

Re:Klarna changes its AI tune and again recruits humans for ... by GreenGames on Sunday May 11, 2025 @01:59PM (#43955589)

I don't understand what Klarna is doing here lol

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Re:Klarna changes its AI tune and again recruits humans for ... by firtoz on Sunday May 11, 2025 @02:29PM (#43955841)

They went too hard too early

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Re:Klarna changes its AI tune and again recruits humans for ... by cmonBro22 on Sunday May 11, 2025 @02:33PM (#43955882)

This is america. Someone's gotta finance your taco bell into four easy monthly payments or we don't have real freedom (ig)

God forbid someone stand up for our freedom from finance bros

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Re:Klarna changes its AI tune and again recruits humans for ... by robin_reala on Sunday May 11, 2025 @02:35PM (#43955900)

Klarna is Swedish, not from the US.

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Re:Klarna changes its AI tune and again recruits humans for ... by bookofjoe on Sunday May 11, 2025 @02:49PM (#43956029)

>the word "Klarna" in Swedish, means clear up or clarify

source: https://forums.livecode.com/viewtopic.php?t=36686

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Re:Klarna changes its AI tune and again recruits humans for ... by aerhardt on Sunday May 11, 2025 @03:02PM (#43956135)

Clarify that you can buy this shit you probably don't need in three comfortable instalments?

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Re:Klarna changes its AI tune and again recruits humans for ... by pmdr on Sunday May 11, 2025 @03:29PM (#43956373)

Yeah, pretty much that.

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Re:Klarna changes its AI tune and again recruits humans for ... by throwanem on Sunday May 11, 2025 @02:54PM (#43956070)

So they can't be finance bros? I'm not sure what point you mean to make here.

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Re:Klarna changes its AI tune and again recruits humans for ... by mathgeek on Sunday May 11, 2025 @03:09PM (#43956203)

I believe GP was specifically addressing the “this is America” part.

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Re:Klarna changes its AI tune and again recruits humans for ... by throwanem on Sunday May 11, 2025 @03:13PM (#43956231)

Again, so? The grocery store on my block is beneficially owned by a Belgian and Dutch corporation which feels no compunction in union-busting. What stops a Swede from similarly parasitizing my local economy?

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Re:Klarna changes its AI tune and again recruits humans for ... by mathgeek on Sunday May 11, 2025 @03:44PM (#43956508)

You seem to be arguing the same point? There’s nothing here unique to Americans or America.

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Re:Klarna changes its AI tune and again recruits humans for ... by throwanem on Sunday May 11, 2025 @04:25PM (#43956860)

If that's not the claim "Klarna is Swedish" was meant to (though fails to) counter, then I fail to understand why bring it up at all.

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