Of course Amazon cares. They measure fulfillment time religiously.

Amazon is amazingly well run.

if they really cared the would not have gotten Puralor to deliver my order in the middle of a Canada Post strike.

Amazon is only well run for the shareholders and executives. It is not well run for the people filling the boxes. It seems down right sadistic. Like the executives don't even see them as people.

And they sent me a 43" Samsung TV when I ordered a 42" LG OLED. How the hell can their many billions of dollars of IT investment not automatically scan the barcode on the box or weight the box or use computer vision and notice this error before they sent the wrong TV out?

If you buy this [0] Startech 25U open server rack (unsure about other sizes), there is a non-zero chance you’ll receive a pallet of them – 9 in total – for the price of one. It’s a running joke in r/homelab. It happened to me, and then I found out it happened to a lot of people.

Also, for this reason, it’s somewhat common to see them for sale at a steep discount in r/homelabsales. Only makes sense if you’re within driving distance, but hey – cheap rack.

[0]: https://a.co/d/2WJiDWz

A couple of years ago, my (now) wife ordered her mother a battery case for Christmas because she had seen the same one at our apartment and mentioned wanting one. Since it was ordered using the gift wrapping options, we didn't open it when it arrived, and she gave it to her mother to unwrap. Her mother was quite confused when she unwrapped her gift and found a sushi-making kit. It's become a recurring joke in our family now that we need to check any gifts ordered from Amazon in advance to avoid accidentally giving someone a sushi kit.

> Like the executives don't even see them as people.

The username above was GreedIsGood. I think they think the executives are doing the right thing.

they truly don't care. I had an order that was supposed to be delivered tuesday by 8pm (delivery guarantee!) but at 8:10 switched to "now arriving Dec 27th". The person I chatted with gave me a $10 amazon credit and refused to even acknowledge my (much more expensive for them) solution that since all the items in my order were showing "delivery by Dec 19th" they should resend everything Prime. They still have my money even if I don't have Christmas presents, and I need to go through the hassle of returning it - when I eventually get it.

Unfortunately, Moravec's paradox has you jammed up. So for now, negotiate they must.

> don't even care if the packages are late because of this, they still get your purchase.

Not at this time of the year. If something doesn't have a pre Christmas delivery, it won't be bought in many cases. Or even if it does, people may hear about the strike and not risk it.

It'd be the delivery thad' be late, not the delivery estimate on the order page. The potential impact here would be related to how many newly triggered returns happen due to the gift arriving after Christmas.