Enterprise decision makers care about compliance, certifications and “general market image” (which probably has a proper English word). OpenAI has none of that, and they will compete with companies that do.
Seriously, I'm not a fan of Teams, but the sad state of video calls in Slack, even in 2024, seriously ruins it for me. This is the one thing — one important thing — that Teams is better at than Slack.
You can resize it.
Even in my own organisation Teams isn’t exactly a beloved platform. The whole “Teams” part of it can actually solve a lot of the issues our employees have with sharing documents, having chats located in relation to a project and so on, but they just don’t use it because they hate it.
They are already selling (API) plans, well, them and MS Azure, with higher trust guarantees. And companies are using it
Yes if they deploy a datacenter in the EU or close it will be a no-brainer (kinda pun intended)
Uhh they're already here. Under the name CoPilot which is really just ChatGPT under the hood.
Microsoft launders the missing trust in OpenAI :)
But why do you think copilot is worse? It's really just the same engine (gpt-4o right now) with some RAG grounding based on your SharePoint documents. Speaking about copilot for M365 here.
I don't think it's a great service yet, it's still very early and flawed. But so is ChatGPT.
I view that competition a bit like the Teams vs anything else. Teams wasn’t better, but it was good enough and it’s “sort of free”. It’s the same with the Azure AI tools, they aren’t feee but since you don’t exactly pay list pricing in enterprise they can be fairly cheap. Co-pilot is obviously horrible compared to CharGPT, but a lot of the Azure AI tooling works perfectly well and much of it integrates seamlessly with what you already have running in Azure. We recently “lost” our OCR for a document flow, and since it wasn’t recoverable we needed to do something fast. Well the Azure Document Intelligence was so easy to hook up to the flow it was ridiculous. I don’t want to sound like a Microsoft commercial. I think they are a good IT business partner, but the products are also sort of a trap where all those tiny things create the perfect vendor lock-in. Which is bad, but it’s also where European Enterprise is at since the “monopoly” Microsoft has on the suite of products makes it very hard to not use them. Teams again being the perfect example since it “won” by basically being a 0 in the budget even though it isn’t actually free.