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Re:AI Hype Is Cooling – New survey by cj on Tuesday November 12, 2024 @05:36PM (#42120540)
I'm the "IT guy" at our 30 person startup.

My 2024 stance is "buy every AI add-on and decide whether to keep it next year"

So our team has access to Enterprise ChatGPT, Gemini, Notion AI, Slack AI, and basically every AI add-on in every SaaS platform that offers it as an upsell (Github Copilot, ReadMe AI, etc).

2024 is the year of "I don't know what the hell these AI tools are going to be useful for, so let's buy them all"

2025 will be the year of "Ok, we spent $xxx on all these AI tools last year, is anyone actually using them?"

I predict we'll be canceling a lot of those subscriptions. Which all in cost us over $100/mo per employee.

Re:AI Hype Is Cooling – New survey by danpalmer on Tuesday November 12, 2024 @06:06PM (#42120896)
That's a nice idea but it sounds like you must be spending far above $100/m. Back of the envelope suggests you might be spending the equivalent of an additional salary, and in many companies that's a hard thing to justify without any proven value.
Re:AI Hype Is Cooling – New survey by bfdm on Tuesday November 12, 2024 @06:40PM (#42121240)
100/mo per employee, it says. Roughly 3k/mo, or 36k annualized.
Re:AI Hype Is Cooling – New survey by danpalmer on Tuesday November 12, 2024 @06:57PM (#42121381)
It says "over $100/m", but these addons are all $10-20 USD each, and it implies more than the list. With just a few of the common ones it's easy to reach $125/m and the approach seems to be to get all of them. Up to $200 is quite likely.

That would be 72k USD which is a salary. Admittedly not a software engineer salary, but a significantly above average US salary. Selling the idea of getting another employee is a big deal for most businesses of 30 people.

Re:AI Hype Is Cooling – New survey by joe5150 on Tuesday November 12, 2024 @08:13PM (#42121897)
It's hard to see doubling OP's number and arguing against that instead of what they've actually said as anything but strawmanning.

Leave aside the fact that $72k is probably not actually paying for another salary with taxes and benefits.

Re:AI Hype Is Cooling – New survey by bdangubic on Wednesday November 13, 2024 @04:25AM (#42124390)
I think most 30-person businesses would spend $72k in “R&D” if the promise of such investment is deemed worthy
Re:AI Hype Is Cooling – New survey by red-iron-pine on Wednesday November 13, 2024 @12:33PM (#42128123)
36k in a small company is a non-trivial operating expense, esp. for hype-based tools that won't live there tomorrow.

like, it's a rounding error as IT budgets go, but throwing a bunch of money at something that's already considered dubious is silly. That's 36k in bonuses for Juniors, or a X-Mas party, licenses for software that you'll actually use.

Re:AI Hype Is Cooling – New survey by djbusby on Tuesday November 12, 2024 @06:42PM (#42121252)
Exactly their point. 2024 is the experiment (which costs money)

2025 is the pick the winners and drop the losers.

And use money for a different experiment.

Re:AI Hype Is Cooling – New survey by danpalmer on Tuesday November 12, 2024 @07:39PM (#42121675)
Yes, and my point is that this is an expensive process that is not accessible to many 30 person companies because it's close to hiring another person, for the benefit of maybe 1-2 tool choices in a year's time.
Re:AI Hype Is Cooling – New survey by gremlinsinc on Tuesday November 12, 2024 @11:21PM (#42122884)
if ai can make 25 do the work of 30...then it would be worth it.
Re:AI Hype Is Cooling – New survey by dbspin on Wednesday November 13, 2024 @03:42AM (#42124069)
It's never let 30 do the work of 50. The corporate fantasy is always about firing people.
Re:AI Hype Is Cooling – New survey by tim333 on Wednesday November 13, 2024 @04:45AM (#42124519)
You can get some AI services and fire some people straight away. Increasing the work from 30 to 50 needs more sales which may or may not happen one day.

Investor pitches are the other way round - all we are going to grow 50x, no we're going to have layoffs.

Re:AI Hype Is Cooling – New survey by generic92034 on Tuesday November 12, 2024 @06:22PM (#42121076)
Someone in the company also might start to ask where the productivity explosion is.
Re:AI Hype Is Cooling – New survey by seattleeng on Tuesday November 12, 2024 @05:45PM (#42120627)
This is exactly how Ive seen things occur. It makes a lot of sense, given some tools are great new additions (coding especially), but others fall flat (IMO, search)
Re:AI Hype Is Cooling – New survey by rollinDyno on Tuesday November 12, 2024 @05:42PM (#42120594)
This makes sense for the current add-on wave but expect the launch of independent AI platforms to increase in the coming year.
Re:AI Hype Is Cooling – New survey by threeseed on Tuesday November 12, 2024 @06:46PM (#42121300)
I don't think this will happen whilst GPUs are so expensive and constrained.

You need to be extremely well capitalised and have a good answer about how to compete against the cloud providers as well as OpenAI, Anthropic etc.

Re:AI Hype Is Cooling – New survey by fsndz on Tuesday November 12, 2024 @05:40PM (#42120567)
that's a nice strategy for a 39 person startup ! using the tools is indeed the only way to see what works and what doesn't.
Re:AI Hype Is Cooling – New survey by bongodongobob on Tuesday November 12, 2024 @06:40PM (#42121241)
That sounds great. Where I work, the CIO has blocked access to all AI for "security reasons". Any advice on how to counter that claim? I don't even know how to approach it. It feels like a freight company refusing to use the new "train" for shipping because they are loud and big and scary.
Re:AI Hype Is Cooling – New survey by djbusby on Tuesday November 12, 2024 @06:43PM (#42121270)
Ask them the definition of using it securely. Ask what they need to see/know to allow a service to be added.
Re:AI Hype Is Cooling – New survey by adastra22 on Tuesday November 12, 2024 @06:43PM (#42121264)
Why? That seems like a sensible take tbh. You don’t want some other company having chat logs with all your internal code and strategic documents inside.
Re:AI Hype Is Cooling – New survey by HeatrayEnjoyer on Tuesday November 12, 2024 @06:46PM (#42121305)
>all your internal code and strategic documents

are already stored on someone else's computer already, at 99% of organizations. Every cloud offering comes with business data privacy guarantees.

Re:AI Hype Is Cooling – New survey by generic92034 on Wednesday November 13, 2024 @03:40AM (#42124054)
And is that also true for the various AI tool offerings? If they train their AI on your data, how could they guarantee that the AI is not reproducing parts of it for requests of a different customer?
Re:AI Hype Is Cooling – New survey by HeatrayEnjoyer on Friday November 15, 2024 @11:21AM (#42148310)
All of the business data agreements stipulate data is not used for training. Even consumer ChatGPT provides an opt-out for training.

Most training data is synthetic now.

Re:AI Hype Is Cooling – New survey by bongodongobob on Tuesday November 12, 2024 @06:46PM (#42121301)
Well we already use all sorts of third parties that have all of our data. Do you think Microsoft should be trusted more than OpenAI? Honest question.
Re:AI Hype Is Cooling – New survey by adastra22 on Tuesday November 12, 2024 @08:22PM (#42121948)
OpenAI by default includes transcripts in its training data. You have to explicitly opt out (and trust that the op out actually does anything).

I wouldn’t trust that everyone correctly opts out. If they don’t, the X months from now “tell me about Foo company’s strategic plans” could regurgitate their internal docs.

Re:AI Hype Is Cooling – New survey by bongodongobob on Tuesday November 12, 2024 @10:48PM (#42122720)
Even if we don't opt out, it's not plaintext data right? Further, I feel like it's likely to be the tokenized version right?

And as far as strategic plans, I don't think it regurgitates novel, one source information does it? Isn't the regurgitation more like boilerplate, seen many times type stuff?

Has anyone actually been able to prompt a password out of an LLM? That kind of thing should be ignored because it's high entropy and rare afaik. For example, my name is bongodongobob and my password=hunter17. Do you really think someone will be able to pull this fact out of an LLM at some point? That doesn't seem to be the way they work as I understand it.

Re:AI Hype Is Cooling – New survey by adastra22 on Tuesday November 12, 2024 @11:04PM (#42122799)
Yes, it’s the full transcript including whatever data you upload. It’s pretty trivial to prompt an LLM to regurgitate its training data, especially the largest models. Even if it is rare, single dicument instance. You might get some word substitutions, but certainly the gist of the original will come through. Not high entropy passwords, but full documents? Yes.
Re:AI Hype Is Cooling – New survey by bongodongobob on Tuesday November 12, 2024 @11:17PM (#42122865)
Give me a prompt that regurgitates a valid windows server license and I'll believe this.
Re:AI Hype Is Cooling – New survey by adastra22 on Tuesday November 12, 2024 @11:58PM (#42123046)
I explicitly said that high entropy things like passwords and license keys are not likely to work due to how information is compressed in the training process. But if you meant the windows server license agreement text:

https://chatgpt.com/share/673431d5-b278-8004-ad16-10529788f5...

Re:AI Hype Is Cooling – New survey by bongodongobob on Wednesday November 13, 2024 @12:44AM (#42123258)
Ok well that isn't an example of something rare. It's a public document by a very large and public company that intended that document to be visible.
Re:AI Hype Is Cooling – New survey by jhanschoo on Tuesday November 12, 2024 @09:31PM (#42122332)
Echoing what another commenter said, depending on your industry, the data you deal with, and competitive landscape, what your CIO said may be sensible. Note especially that parent commenter works at a small startup, where security posture is typically more lax, for good business reasons.
Re:AI Hype Is Cooling – New survey by bongodongobob on Wednesday November 13, 2024 @01:43AM (#42123501)
I just don't understand the nature of whatever compromise or exposure is. What is the new threat? I don't see it.
Re:AI Hype Is Cooling – New survey by jhanschoo on Wednesday November 13, 2024 @04:32PM (#42130225)
One very common risk is simply giving another company your clients data. Your company may have confidentiality contracts with its corporate clients that prevent this. Alternatively, consider for example the situation where you are trying to integrate AI into a customer service process. Your customers may have some legally protected expectation of how their personal data is processed by your company.
Re:AI Hype Is Cooling – New survey by tim333 on Wednesday November 13, 2024 @04:49AM (#42124541)
Locally hosted AI?