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Re:Meta fires staff for 'using free meal vouchers to buy hou... by bananapub on Thursday October 17, 2024 @07:42AM (#41868678)
why? they fired them to send a message to the other employees.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by stickfigure on Thursday October 17, 2024 @08:04AM (#41868838)
If you value these employees so much that you pay them $400k/yr, be careful what message you want to send.

My assumption is that this is an excuse to get rid of some employees they didn't want anyway.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by chii on Thursday October 17, 2024 @08:13AM (#41868906)
> be careful what message you want to send.

the message is that it didnt matter how much you're paid, you still are under our thumbs, and we can use any excuse to fire you.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by FirmwareBurner on Thursday October 17, 2024 @08:19AM (#41868959)
>If you value these employees so much that you pay them $400k/yr

A company isn't paying you X amount of money because it "values you", they pay you that because of the market forces that force them to pay you that amount of money. They'd gladly pay you nothing and crack a whip on your back if they could get away with it.

"Valuing you" is something your family will do, but rarely a company, especially a publicly traded one.

>be careful what message you want to send.

The message was exactly the one they wanted to send: "Everyone is expendable".

Re:Meta fires staff for 'using free meal vouchers to buy hou... by lazide on Thursday October 17, 2024 @08:19AM (#41868953)
Or, clearly, they value the employee in a way they don’t want to pay them $400k. And the fool made it easy for them.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by tyleo on Thursday October 17, 2024 @08:02AM (#41868823)
Because training employees is expensive & may not be obvious how the $ could be used. In the employee side it is a small % of total comp so it doesn’t make sense for them either.

It isn’t clear that they fired the employees to send a message. From the article, it doesn’t look like Meta told other employees, “we fired people who abused the free meal service,” so I don’t know how others would get the message. Instead it was posted on Blind and picked up by news which seems like a poor way to send a message from a PR perspective.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @08:07AM (#41868865)
Whether or not they intended to send a message, if I work at the facebook the blaring loud message I just received is "do not under any circumstances try to expense anything, ever."
Re:Meta fires staff for 'using free meal vouchers to buy hou... by dustyventure on Thursday October 17, 2024 @08:18AM (#41868944)
And given that I don't work at Facebook the message to me is even clearer.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @08:23AM (#41868981)
Exactly. Although tbh that message has been clear for a long time.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by bananapub on Thursday October 17, 2024 @10:06AM (#41869817)
> the blaring loud message I just received is "do not under any circumstances try to expense anything, ever."

did you not read the article?

the message was, quite reasonably, "don't take the fucking piss, if we give you food vouchers to buy your dinner, then use it for buying yourself dinner".

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @10:25AM (#41869979)
> did you not read the article?

That's obviously not a serious question, so it doesn't deserve a response.

> if we give you food vouchers to buy your dinner, then use it for buying yourself dinner

I don't know whether there even is a "message", but if I worked for a company that just fired a bunch of people for discrepancies in really minor expense reports I would simply avoid submitting an expense report for something like a meal ever again. They're clearly looking for an excuse to fire people, and it's better to not make oneself a target.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @07:30PM (#41874866)
These aren't expense reports. They are digital vouchers.

Imagine if your boss has a stack of gift cards on their desk in case people need a taxi home, and some employees start using it as their personal expense fund.

If I was looking to fire someone, the thieves would be at the top of the list.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @08:01PM (#41875064)
Huh, I've never seen a digital voucher before. How do they work? And how can the employer detect what the employee uses it for?

I guess the net result is the same? It seems accepting the digital voucher comes with a huge risk--what if they decide to object to the establishment or your food choice? So just.. bring a sandwich for lunch instead or pay with your own money...

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @08:41PM (#41875303)
I dont know how they are distributed at Meta.

Some companies will have a app or web page where you can click to submit a request certifying that you are working late and request a meal voucher code. Sometimes there is an "I self certify I qualify and am following the rules.." checkbox

Using the code in the app sends the food bill and receipt to your company account, presumably with an identifier of who made the purchase.

>It seems accepting the digital voucher comes with a huge risk--what if they decide to object to the establishment or your food choice?

Seems like no risk to me, provided you are following the clear rules and aren't willfully scamming the system. I have never heard of a company objecting to a good faith food choice or establishment, and that doesnt seem to be the case here either.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @08:52PM (#41875369)
> provided you are following the clear rules and aren't willfully scamming the system

That's genuinely interesting. I'd probably be so much happier in general if I was ever able to trust an employer's intentions that much. Experience has (repeatedly) taught me otherwise, though, so I fear that's not possible barring major changes in U.S. employment laws.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @09:07PM (#41875464)
What is your bad experience with expenses?

There are lots of areas where I dont trust employers, but following published expense policies is not one I lose sleep over.

I have never once had a problem, or heard of anyone else having a problem in real life. I have used corporate expenses for decades, and know tons of people doing the same across dozens of companies.

That said, I don't overtly steal from the company. I'm smart enough to realize people are touchy about that.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @09:29PM (#41875559)
I have never had a bad experience with expenses! That's part of what stands out so strongly about this incident. In a culture of blameless postmortems--where an operator can screw up a command causing millions of dollars of damage and the question is "how did this process fail", not "who should we pin it on"--to see my employer suddenly fire a bunch of people for something their process should have detected and corrected would be shocking. It would make me question their motives. I would probably conclude they're looking for even the smallest excuse to fire literally anyone they can get their claws into.

We've had broadly the same experience but drawn very different conclusions here. This is very interesting and I'll definitely think long and hard about it.

EDIT: I have had (accidentally) improperly reported expenses rejected before. That's normal procedure. It would be quite shocking if my employer instead just fired me... Albeit given U.S. employment law it would not be surprising

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @10:27PM (#41875863)
>EDIT: I have had (accidentally) improperly reported expenses rejected before. That's normal procedure. It would be quite shocking if my employer instead just fired me... Albeit given U.S. employment law it would not be surprising

This makes perfect sense. There is a difference between a good faith mistake, and intentional theft. I imagine your employer would be less forgiving if you fabricated your report or try to fly under the radar with personal purchases

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @09:43PM (#41875631)
Why do you think this is a process problem? How much should the process prevent willful lying, cheating, and stealing by process users?

Is periodically firing employees not part of the process too?

If these people are habitually and willfully lying and stealing from the company for $20, what could that mean for the rest of their work and interactions.

Several thousand dollars of stolen meals is a bargain to identify these individuals and get them out of the company. Who knows what else they are stealing and lying about. opportunities about

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @11:04PM (#41876020)
> Why do you think this is a process problem?

Because if the employees were using some kind of non-monetary compensation that was allowed to be accepted in an uncontrolled manner that's a process problem. When they swiped their decoder ring or what the fuck ever it should have errored out.

> habitually and willfully lying and stealing

Prove it beyond a reasonable doubt and i'll listen.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Friday October 18, 2024 @12:01AM (#41876234)
Firing the employees is a feature, not a bug.

24/70,000 employees seemed to have a problem with theft. The process worked for 99.97% of employees who weren't thieves abusing the system.

>Prove it beyond a reasonable doubt and i'll listen.

Not even the fired employees are contesting what they did. They are just saying they didnt think it was a big deal

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @09:36PM (#41875603)
> EDIT: the important thing to remember as a U.S. employee is that--just like every interaction with the police is grounds for arrest--every interaction with your employer is grounds for dismissal. So minimize those interactions.

What a sad and scared worldview. Interactions with your employer are also grounds for promotion, recognition, and advancement. Instead of hiding from life, you can engage with it. There are risks, but competent humans can asses those risks and proceed in a thoughtful way to achieve their goals.

>ANOTHER EDIT: which restaurants or food trucks accept these "digital vouchers"? Are these some kind of apple wallet type thing on your phone? So it only works at places with certain payment equipment? Many places I like to eat only take cash..

Per the article, they are codes you put in to apps like grubhub and ubereats. Yes, there are practical limitations on the perk. If you want to eat at a cash only place, you probably arent in the office working, and you can pay it out of your own pocket with your 400k Meta salary.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @10:25PM (#41875849)
> but competent humans can asses those risks and proceed in a thoughtful way to achieve their goals.

As a competent human, here's how I approach these risks. There's simply nothing an employer can possibly do to me that matters significantly. Firing is an opportunity--I can collect unemployment and apply to better jobs and probably get a raise. Failing that, I'm confident in my skills to survive and thrive in any north american climate and--with a small amount of luck and some learning curve--by extension just about anywhere else on the planet. So I'm not actually super worried about the worst case scenario. But I'm not super confident it won't happen, because to be so i'd have to trust employers which is a known mistake.

> grubhub and ubereats

Ah ok, i've never used apps like that. I'm probably not the demographic who'd be caught in this sting.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @11:36PM (#41876135)
So firing is an opportunity, but you categorically avoid engaging with your employer out of fear of giving them pretense to fire you. something isn't adding up for me.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Friday October 18, 2024 @12:01AM (#41876233)
Less is always more when it comes to work. The faster I can coast towards retirement the better, but if they want a fight fuck it let's go.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by grugagag on Thursday October 17, 2024 @08:03AM (#41868828)
For accidentally bundling a toothpaste with some groceries? That seems excessive but again I don’t know the scale of it.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by echoangle on Thursday October 17, 2024 @08:04AM (#41868832)
Where did you see "accidentally"?
Re:Meta fires staff for 'using free meal vouchers to buy hou... by consteval on Thursday October 17, 2024 @01:25PM (#41871645)
It's an assumption, but groceries are food and I'm assuming the person just threw in toothpaste as well. And, apparently, that one dollar worth of toothpaste was too far.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @03:55PM (#41873158)
kind of like "accidentally" using a company business card to go to Disneyland, and then doing it several times over months.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by consteval on Thursday October 17, 2024 @04:17PM (#41873327)
Except a toothpaste is maybe a buck, and going to Disneyland is very expensive.

Or have we just forgotten reasonableness? We can just... extrapolate anything to anything?

Re:Meta fires staff for 'using free meal vouchers to buy hou... by s1artibartfast on Thursday October 17, 2024 @07:34PM (#41874899)
That was to illustrate the principle. If you agree, we can look at something with the same magnitude.

Imagine if your boss has a stack of gift cards on their desk in case people need a taxi home, and some employees start using it as their personal Amazon shopping.

The vouchers had a specific purpose.

If I was looking to fire someone, the thieves would be at the top of the list.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by echoangle on Thursday October 17, 2024 @02:49PM (#41872573)
Well it was a credit replacing the food that’s normally available. If the stated purpose is credit to get a meal while working there, it’s fraud to buy other stuff with the credit. I can see why an employer would want to terminate you, they have to trust you and your work.
Re:Meta fires staff for 'using free meal vouchers to buy hou... by consteval on Thursday October 17, 2024 @04:22PM (#41873378)
Right, if you're looking at from a surface-level view. Using such a surface-level view means I could, instead, buy a meal and choose not to eat it. Because the credit is only for food.

But that's worse, right? Okay, then the conclusion is that this basis doesn't work, and you need some leniency. Simply sticking to rules, especially if they're stupid, almost always backfires.

We have to do cost analysis. Is it really worth it spending 100,000+ dollars to rehire and knowledge transfer over a few bucks? Do we really want to set the precedent that we are anal dictators? What affects does that have on other employees in our company?

It's very tempting to be technically right, and then believe that means you can do whatever you want. I mean, you can, but as a company that can bite you. Being correct is not a hall pass from human perception. If you're an asshole, you will still be treated as such, regardless of how correct you may be. Naturally, I'm sure this move eroded much employer trust at Meta - almost all of it being in innocent employees. Collateral damage, but somehow, I doubt anybody sat down and did the cost analysis on if it's worth it.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by Ekaros on Thursday October 17, 2024 @04:33PM (#41873482)
Million or two spend on retraining specially when it comes out of budget of teams might not be so bad compared to more oversight from say IRS. I am not sure how meals are handled, but very likely differently from other goods.

Tax and legal implications can be worse than having to fire some people and formal warning showing you did something for others.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by clutchdude on Thursday October 17, 2024 @04:42PM (#41873552)
This is the likely real reason - employer provided meals are a big deductible and providing the proper documentation and management of expenses can be a good kickback on providing that perk.

However, once an employee starts putting expenses that won't pass the smell test, it could threaten the perk.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by echoangle on Thursday October 17, 2024 @04:30PM (#41873452)
> But that's worse, right? Okay, then the conclusion is that this basis doesn't work, and you need some leniency

Not really, having a hole in the rules doesn’t mean the rules should be loosened. I don’t even understand how you came to that conclusion.

The rule is „this credit is for you to buy food as a meal“. That means you shouldn’t order stuff to only take home and eat later, and it also means that you shouldn’t order stuff that’s not a meal. I don’t see why this is so hard to understand from the perspective of the employer. If the employer hands out fuel credits for the drive to work, would you say it’s fine to use that to drive to your holiday because hey, I could have used it to needlessly drive circles before coming to work, too, and that would have been even worse?

I think the meal credit thing is a simple concept and if you can’t follow the simple rules and have to order other stuff, you deserve to be fired. It’s not hard to understand.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by consteval on Thursday October 17, 2024 @04:43PM (#41873559)
That's not what the rule is. The rule is you get X amount of money, maximally, to spend on a meal.

From the employer standpoint it makes absolutely no difference if you got to a cheap place or an expensive place, because the rule is X amount. So you'd be stupid to go to a cheap place.

And the concept of having to eat it is stupid on the surface.

What happens if you get full, and you have to take some home? Are you now fired? No, right? But you broke the rules?

You require some amount of leniency. If you follow rules hard and fast, it will backfire. It also creates perverse incentives. Like I said, I'm incentivized to buy as much food as possible and as expensive as possible.

I agree some of these employees probably did deserve to be fired. I don't think Meta handled it well though, and I do think this ultimately hurts them orders of magnitude more than anyone else. Often, we justify self-destruction because we're right. Nobody really cares how right you are when you hurt yourself.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by jcgrillo on Thursday October 17, 2024 @08:09PM (#41875119)
> What happens if you get full, and you have to take some home? Are you now fired?

Only if you don't eat it yourself later ;)

Re:Meta fires staff for 'using free meal vouchers to buy hou... by echoangle on Thursday October 17, 2024 @05:05PM (#41873778)
I said:

> The rule is „this credit is for you to buy food as a meal“.

You said:

> That's not what the rule is. The rule is you get X amount of money, maximally, to spend on a meal.

What’s the difference?

You would be stupid to go to a cheap place, so you are free to spend your credit on whatever food you want, as long as it’s your meal. If you don’t finish, you can take the rest, but even going somewhere and ordering stuff just to take home without eating anything is already technically not allowed. I don’t know if you seriously don’t understand the rule or if you’re just trying to argue.

Imagine if someone invited you to dinner and you order 10 plates and tell the waiter that you want to take the excess home. Is that fine because you were invited, so you can order whatever you want? You can’t tell me that you think ordering wine glasses and laundry detergent from your food credit is fine.

Re:Meta fires staff for 'using free meal vouchers to buy hou... by grugagag on Thursday October 17, 2024 @08:08PM (#41875115)
It really depends of the scale. If it happens repeatedly you can infer something but if there’s only an occurence it’s pretty clear it’s an accident.