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Re:Cold calling versus Google Adwords by rwmj on Sunday May 13, 2012 @06:26AM (#3966617)
Some advice (I used to work on large £100,000/month AdWords campaigns):

* Start small, just like the author did. Try to spend as little as possible, either the 1p/click minimum or target the bottom of the page (position 9.9 so you're just "above the fold"). Cap your spend.

* Measure, measure, measure. It's not even worth starting a campaign unless your whole site is being measured in every way possible. Personally I'd recommend tailing the Apache logfiles in real time to start with, rather than relying on an analytics package. You can move to analytics later once you've got the deep understanding from the logfiles. Also, save those logfiles forever.

* Don't rely on Google's tools for choosing keywords etc. They seem designed to waste your money (no surprise there!). Instead, look at the natural and paid search terms people actually use -- by following those logfiles -- and generate your keywords and your negative keywords from there. Be careful with broad-match keywords. We tended to use exact match only.

* Don't use consultants, positioning tools etc. At least, not to start with. They're all expensive and won't be as good as doing it yourself. When you've got the deep understanding, then you can go with 3rd parties if you choose.

Re:Cold calling versus Google Adwords by rwmj on Sunday May 13, 2012 @01:14PM (#3967544)
Another one I just remembered that's really important:

* Always choose geographic and language settings properly.

The number of accounts we would review where some (eg.) UK-only business was just throwing away money advertising worldwide ...

Again, Google could provide better tools for targeting adverts, or make the location options clearer, but it is absolutely in their interests not to.

Re:Cold calling versus Google Adwords by seunosewa on Sunday May 13, 2012 @05:36PM (#3968428)
It's not, on the long run. Higher ROI attracts repeat customers.
Re:Cold calling versus Google Adwords by sparknlaunch12 on Sunday May 13, 2012 @08:45AM (#3966845)
Some good points. I think the author was suggesting that speaking to customers may be more powerful than any adwords campaign. I know the author acknowledges (in other articles) that adwords was a lot easier and cost effective to use than it is now.
Re:Cold calling versus Google Adwords by bgp on Sunday May 13, 2012 @10:33AM (#3967083)
"Cap your spend."

How do you go about doing that? Just decide on an amount upfront manually watch the balance? I didn't see any function to cap the total lifetime spend on a campaign or stop it once it hit a certain level.

Re:Cold calling versus Google Adwords by Danieru on Sunday May 13, 2012 @10:45AM (#3967119)
You can cap the daily spend for an ad and adwords will keep things below that.
Re:Cold calling versus Google Adwords by rwmj on Sunday May 13, 2012 @11:20AM (#3967205)
Yes, although there's a trap here (or used to be, don't know if it's fixed): the spend starts at midnight and goes through to whenever it runs out, so you end up only advertising in the mornings.
Re:Cold calling versus Google Adwords by hornbaker on Sunday May 13, 2012 @01:28PM (#3967589)
AdWords has an option now to distribute your daily budget evenly throughout the day.
Re:Cold calling versus Google Adwords by bgp on Sunday May 13, 2012 @11:19AM (#3967203)
Yeah I do see the daily cap, but still no lifetime. Curious how people manage lifetime caps.
Re:Cold calling versus Google Adwords by smartbear on Monday May 14, 2012 @10:20AM (#3971159)
All good points of course. But the idea is that when you're trying to do customer development, AdWords is a tool but not the best tool for learning. You can't ask a question, for example.
Re:Cold calling versus Google Adwords by oman121 on Sunday May 13, 2012 @07:28AM (#3966727)
What metrics are you looking for in the Apache logs?
Re:Cold calling versus Google Adwords by praptak on Sunday May 13, 2012 @07:47AM (#3966758)
It is better not to pre-focus on concrete metrics too early. Better have the mindset of a scientist trying to figure out an unknown phenomenon. Observe, look for patterns, ask the what-if questions, form hypotheses, try to verify them, etc. Not my direct experience, I just once helped a guy who started with this approach and needed some better scripts to gather and analyze more data. This is fun stuff, everybody should try it.
Re:Cold calling versus Google Adwords by rwmj on Sunday May 13, 2012 @07:33AM (#3966735)
It's getting a feel at first for how people visit the site, what obscure search terms are used, where they go. Do the "visits" come from real browsers (are images and JS being loaded)? What bots are coming and can they navigate the site too?

Obviously this is not measurement by itself. At that company I wrote a suite of very detailed measurement tools, and we used commercial JS-based tools too (Nedstat, Urchin). My point though is you need to understand the logs first to even know what the tools are telling you.