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Re:The failure of self-checkout technology by HPsquared on Wednesday January 17, 2024 @08:01AM (#39027064)
It can also help the customer - it stops you scanning twice (and paying twice) for a single item.
Re:The failure of self-checkout technology by solardev on Wednesday January 17, 2024 @08:06AM (#39027107)
A pop-up could more easily do that without being annoying. "You already scanned Miracle Food. How many total are you buying? Just one / enter a number / I'll scan each one manually"
Re:The failure of self-checkout technology by Izkata on Wednesday January 17, 2024 @01:45PM (#39031704)
More likely it's for absent-minded customers who don't realize the item didn't scan. If there's a sudden weight without a new barcode scanned, the error message on the machines at the store I use say something like "unexpected weight, please remove item and scan again".
Re:The failure of self-checkout technology by Workaccount2 on Wednesday January 17, 2024 @03:41PM (#39033143)
In the early days of self checkout I remember being behind a woman who could not figure out how to scan things. She was basically presenting the items to the scanner like it was a photo shoot while getting frustrated that the machine only sometimes recognized what she was presenting to it.