If she's doing all the things she should do ( as she mentions), but lacks technical knowledge for a technical product.
Than if she asks feedback, she'll get points for the effort.
But concerning technical knowledge, there's not much to do in a short period to get an employee profitable in a lot of cases. Definitely with a product like Cloudflare.
And saying you lack basic knowledge, is very hard to do/fix. Because the knowledge is not solely Cloudflare related. It's development, website, networking, ... There's a difficult gray area on what training someone needs for technical things.
Even if the employee is motivated. They won't be profitable within a year.
Where to start? Where does it end?
Not closing a deal in your first month of sales is not exactly unheard of or even uncommon.
Either way, WT lawsuits don't generally "win or lose". They settle.
There's also a lot of missing context.
- what happened in those 3 opportunities that she tried to close a deal
- perhaps she's missing a technical background to actually close a deal, since Cloudflare is a very technical product
No one from us knows the details, so it's speculation.
4,5 months is still a bit fast though. Getting a new employee up to speed takes 6 months in a lot of cases.
But mostly you know it sooner when it wouldn't work out.
You don't need to know everything, to acknowledge that 0 sales supports a bad performance review.
Here's additionally info that you didn't knew: https://softwarestackinvesting.com/cloudflare-net-q2-2023-ea... - profitability
100 people were fired and replaced, in the hope to get less underperforming sales people.
=> Facts support this situation and it's consistent to what happened in may last year too.
This is a follow up with the people that were layed off for underperforming. To see if they weren't...
They gave a reason: performance and the girl mentioned to have 0 sales + 3 opportunities.
I wouldn't bet a penny on that lawsuit to win.