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Re:Cloudflare employee posts layoff call with HR and goes vi... by Aurornis on Thursday January 11, 2024 @11:47PM (#38963880)
The person in this TikTok admits to having closed zero sales. They're also one of the most junior people on the team (4.5 months).

They would be among the first to go under union rules, too.

Unions are often worse at prioritizing things like tenure over performance, if anything. But even under those rules she was one of the most junior people.

There is basically no situation where a union would have prioritized this any differently.

Re:Cloudflare employee posts layoff call with HR and goes vi... by danpalmer on Thursday January 11, 2024 @11:55PM (#38963935)
Outcome, perhaps. But a union would have likely a) given a better timeline than a 15 min call with notice sent informally around colleagues, and b) a concrete mechanism for prioritising roles for elimination that should feel fair in some way, rather than an opaque "bad performance" reason that does not correlate with the employee's experience.

They had no signed contracts, but with onboarding, the ramp up, and holidays, it sounds like this was explicitly not an issue for their manager.

You're right that tenure is a common way of deciding who is going, but if HR had come in and said "we're really sorry but we're letting go the most recent joiners, no reflection on you other than your start date, you'll get a good reference based on your ramp up performance", that would have gone over much better.

People don't like things that don't make sense. In my experience, between individual advice and collective bargaining, unions do make things make more sense in this way.

Re:Cloudflare employee posts layoff call with HR and goes vi... by Aurornis on Friday January 12, 2024 @12:00AM (#38963999)
> and b) a concrete mechanism for prioritising roles for elimination that should feel fair in some way, rather than an opaque "bad performance" reason that does not correlate with the employee's experience.

The employee admits having closed zero sales. It doesn't get much more objective than that.

They're also relatively new to the company. Unions tend to prioritize tenure over performance anyway, so their relative newness might have put them at an even higher disadvantage under a union.

> You're right that tenure is a common way of deciding who is going, but if HR had come in and said "we're really sorry but we're letting go the most recent joiners, no reflection on you other than your start date, you'll get a good reference based on your ramp up performance", that would have gone over much better.

I don't believe this at all. If this had been a TikTok where HR said "We're letting you go because you started recently" everyone would be outraged about them firing people for arbitrary, non-performance reasons.

Re:Cloudflare employee posts layoff call with HR and goes vi... by bsder on Friday January 12, 2024 @12:38AM (#38964345)
> The employee admits having closed zero sales.

You clearly have no experience in sales--especially enterprise sales.

1) No responsible sales organization is going to let a brand new hire alone with a client under 6 months.

2) You aren't selling shit to enterprise from Mid-November until after the first week of January.

3) She barely had a single quarter to get some company to add her to a budget and close a sale. No chance.

Re:Cloudflare employee posts layoff call with HR and goes vi... by mroche on Friday January 12, 2024 @01:16AM (#38964587)
Took the words right out of my mouth. Being given a 3-month ramp up starting in August _then_ being tasked with accounts to manage in the last month and a half of a calendar year is one of the worst places to be in. The only deals getting closed are those with accounts set for a renewal that won't be questioned. That time period can not be reasonably used for performance metrics of a new hire. It's utterly irresponsible.

/me -> former Red Hat Solution Architect that was given 6 months to go from hired to field ready in assisting two account managers. My RH and technical knowledge was fine, but sales is a completely different beast. I was lucky with my timeline as it gave me a lot of time to breathe, shadow my mentor, and get the two required certs. If it was three instead I would have been in over my head by the end of those 90 days. Every day was effectively being sprayed by a fire hose of information.

And she honestly may have had absolutely horrible luck. I've worked with great accounts, terrible accounts, and then some *poof* accounts. I had more deals than I would have liked get suspended right as ink was about to meet paper due to internal events at the customer.

Re:Cloudflare employee posts layoff call with HR and goes vi... by searealist on Friday January 12, 2024 @02:26AM (#38965103)
Do you think it's impossible to fire a sales person for performance reasons in under 6 months then?
Re:Cloudflare employee posts layoff call with HR and goes vi... by arrowsmith on Friday January 12, 2024 @06:21AM (#38966743)
Unless you're egregiously bad at your job, getting fired for performance should never be a surprise. She says she'd had nothing but positive performance reviews until the day she was fired, so unless you think she's lying I see two possibilities:

1. Her performance was subpar but Cloudflare told her to keep doing what she was doing.

2. Her performance was fine but the Cloudflare are full of shit.

Either way it's not a good look for Cloudflare.

Re:Cloudflare employee posts layoff call with HR and goes vi... by bsder on Friday January 12, 2024 @04:58PM (#38974691)
Pretty much. Not for anything short of total malfeasance or horrible misbehavior.

Layoffs happen. Welcome to tech. Just say it's a layoff, and everybody will get on with life.

However, trying to fire someone for performance short of 12 months smells like somebody was told to try to claw back or limit signing bonuses, relocation allowances, stock grants, and promissory estoppel claims.

It's a VERY, VERY bad look for Cloudflare who, up to this point, I had decent vibes about from dealing with various employees.

Re:Cloudflare employee posts layoff call with HR and goes vi... by laserlight on Friday January 12, 2024 @01:10AM (#38964557)
> The employee admits having closed zero sales. It doesn't get much more objective than that.

She also says that her manager was giving her positive reviews in every one-on-one.

Re:Cloudflare employee posts layoff call with HR and goes vi... by lmm on Thursday January 11, 2024 @11:55PM (#38963947)
They would've ensured she had support and representation, someone in that call who was on her side. Even if that doesn't change the numerical outcome, it can make a big emotional difference.
Re:Cloudflare employee posts layoff call with HR and goes vi... by ChatGTP on Friday January 12, 2024 @12:06AM (#38964066)
Stop sticking up for this garbage please. Have some empathy?

• Third quarter revenue totaled $335.6 million, representing an increase of 32% year-over-year

Do we need to feel sorry for cloudflare or something?

She says on the call, or her feedback has been positive, so why should she expect a negative outcome like this?

As a junior, she should be given the appropriate and valid feedback so she can learn and improve for her future. Not this dystopian, cold bullshit. Do you have any idea what this kind of thing does to a junior employees confidence? Wow.

We should never stand for it.

Re:Cloudflare employee posts layoff call with HR and goes vi... by tempuser on Friday January 12, 2024 @12:45AM (#38964401)
Revenue is not the same as profits if you are going to bring up that point
Re:Cloudflare employee posts layoff call with HR and goes vi... by rockemsockem on Friday January 12, 2024 @12:16AM (#38964158)
You're kinda talking about fixing shitty human behavior in general and that is really just incredibly hard. Adding a union wouldn't fix that.
Re:Cloudflare employee posts layoff call with HR and goes vi... by acdha on Friday January 12, 2024 @04:03PM (#38974035)
Adding a union often does because it changes the power dynamics. In this conversation, Cloudflare holds all of the cards and most people will accept their terms because they don’t want to lose healthcare or severance pay, and they probably say things confident that they will not be challenged to back those claims up.

A union won’t make the managers setting policies better human beings but it puts them in a context where there’s a party who has more power to push back, and can afford things like lawyers. It also means that they have things like union contracts saying that, for example, you can’t fire someone for performance without proof and warning such as a negative review and time to improve. Simply knowing they’ll have to follow the process is often enough to rein in the worst abuses.

Re:Cloudflare employee posts layoff call with HR and goes vi... by romanovcode on Friday January 12, 2024 @01:27AM (#38964662)
I mean, not sticking to anything, but if I would hire a sales-person and in 5 months (just before the perm-contract @ 6 months) and they made 0 sales - I would fire that person as well. It's called probation-period for a reason.
Re:Cloudflare employee posts layoff call with HR and goes vi... by JeffAllen on Saturday January 13, 2024 @01:17AM (#38977754)
Don't look at revenue, look at profits: https://www.google.com/finance/quote/NET:NYSE?sa=X&ved=2ahUK...

2022: Lost 193 million 2021: Lost 260 million 2020: Lost 119 million

2023 also had big losses upwards of 150 million

It's very clear they need to cut expenses

Re:Cloudflare employee posts layoff call with HR and goes vi... by piloto_ciego on Friday January 12, 2024 @02:41AM (#38965201)
The anti-union pro “I can bargain for myself” nonsense sure came fast.
Re:Cloudflare employee posts layoff call with HR and goes vi... by krainboltgreene on Friday January 12, 2024 @02:58AM (#38965339)
> There is basically no situation where a union would have prioritized this any differently.

A union would have had significantly more notice because they're in tune with the company and prioritize the workers. Extra notice means greater better planning.

Re:Cloudflare employee posts layoff call with HR and goes vi... by indrora on Friday January 12, 2024 @05:01AM (#38966157)
> The person in this TikTok admits to having closed zero sales. They're also one of the most junior people on the team (4.5 months).

You didn't listen to what they said:

* One month at speed * Three months of ramp

Generally, ramp time in roles like this persons would involve tailing and listening to active areas, training for the specifics of the product that you're selling, etc.

We then hit December, wherein

* Nobody makes big spend choices in December. It's a dead month for sales unless you're in Retail selling toys and gadgets. Sales closing in December are fucking golden geese. * They had one possible account land pull out at the last moment. Why? Unsure. * Assuming this person is telling the truth, their management indicated they were a high performer overall.

Just like very few companies hire in December, very few companies make big spending choices at the end of the calendar year.

Unions can do things like

* Argue that the state of the dismissal is contrived ("you didn't sell anything in the week nobody buys things") * Create mandatory minimum times of employment (e.g. "you can't lay off someone who has only recently joined" or "you can't lay off someone who moved > 100mi for the job until they have had at least one primary performance review")

Unions fight the nebulous "performance metrics" that HR is citing here.

Re:Cloudflare employee posts layoff call with HR and goes vi... by pinkgolem on Friday January 12, 2024 @12:41PM (#38971247)
> It's a dead month for sales.

That depends, there are often left over budgets and people scrambling to spend them

Re:Cloudflare employee posts layoff call with HR and goes vi... by theshrike79 on Saturday January 13, 2024 @05:53AM (#38978835)
But I'm not buying anything _new_ even if I have leftover budget, I can just buy more of the stuff I already have and use
Re:Cloudflare employee posts layoff call with HR and goes vi... by pinkgolem on Sunday January 14, 2024 @03:16AM (#38988510)
Depends on the budget, we got several "innovation trial period" contracts for all of 2024 in December
Re:Cloudflare employee posts layoff call with HR and goes vi... by Dah00n on Saturday January 13, 2024 @05:49AM (#38978812)
The text in the video says her other co-workers have already got fired, so this doesn't seem to have anything to do with her at all.