AWS support is pretty fucking terrible generally. We’re a very high rolling enterprise customer and it’s pretty obvious that some of their shit is being managed by two guys in a shed somewhere who don’t talk to each other.

Another satisfied user of AWS Glue, I see. On a scale of 10 to “I have no mouth and I must scream” how much do you hate their error messages?

Using AWS Greengrass?

Never even heard of that one!

It's a cloud to edge system. Like hosting some of your stuff on the edge, think like a cloud that lives inside your factory.

It confused me when researching it.

Imagine doing a job interview they ask do you know AWS. Sure, I know AWS, and explain what you built with Greengrass, Lambda's, RDS etc. and then get rejected for not knowing AWS lol

Hate Greengrass; Love joy.

Greengrass was so bad we built an entire edge platform.

The famous one poke bowl team. Saved costs on pizzas.

Have you had the pleasure of working with Azure? I'll take AWS any day over that dumpster fire.

We selected AWS for very modest needs, but sometimes I glance over at Azure and wonder if the grass is greener. I'll take your word on it though.

As someone that is deciding between AWS, Google and Azure - could give an outline of some of the Azure painpoints? Are there any blogs or other articles that outlines what your concerns would be?

I'm pretty aware of how painful it can be to configure AWS well, IAM roles, the overly large eco-system that we won't need and unmitigated complexity to configure it all. It's not comforting to think Azure is worse yet.

They’re just different. People like the devil they know.

The Azure Resource Manager system is much easier to use than the fragmented mess that is AWS.

The problem with Azure is that they’re still catching up to AWS. They have fewer products and the quality is worse.

Really basic issues will remain unaddressed for years.

I work on and off with both, AWS may be more feature complete in some areas but Azure is frankly easier to work with for me, I can actually get support on issues I have from Microsoft. And while I've generally only done so from the large enterprise account perspective, Microsoft is way more open to feature requests/enhancements than Amazon is. I don't have any experience with GCP so I can't speak on that.

We work with Azure and don't have any major complaints about it - what were your issues?

AWS Client VPN and Ubuntu 22.04... Need I say more?

What issues are you having?

the required old version of libssl is no longer in Ubuntu's repos

As someone who was IN AWS premium support, I got the distinct impression they had no idea what they're doing

I was a Linux Sysadmin for a decade. They initially hired me to work on the "BigData" support team

Then after hiring threw me into CI/CD instead. I told them I don't know python or ruby and would be a terrible fit

I asked if I can join the Linux team. EC2 is bread and butter, that's easy stuff

"Oh we're actually shutting that team down soon. I'll move you into containers instead"

Spoiler: they didn't "shut down" the Linux group

Thank you for this. Next time AWS try and tempt me over to them I’ll tell them literally fuck off. Not up for those games.