Only thing stopping me from getting a new Miata is all the dangerous bro-dozers on the road.
So yeah, hell is other cars
https://www.reddit.com/r/askcarsales/comments/15nkbh3/new_ca...
https://old.reddit.com/r/CX50/comments/126aepa/mazda_connect...
There’s a few threads linked in the top discussion (you may need to expand the massively downvoted responses, and some are deleted), but Mazda is known to use tracking data to deny warranty claims and share that data with insurers.
I was also stunned to learn salespeople’s commission is denied if they don’t get you on the app! Absolutely wild.
I haven't had any failures on any of our Mazdas so far (2013 CX-5, though only had it for 2 years. I change cars like clothes, 2014 CX-5 - spouse had for ~70k / 6 years, 2015 Mazda 3 - had for 27k / 6 years). Only issue I had was a battery that died during the pandemic, and it didn't really die - I was able to nurse it back to health and then it kept working through when I sold the car 3 years later. All that to say, I haven't been able to test our dealership with a major failure. But the buying experience did exceed what we experienced at the other dealerships we visited (Hyundai, Chevrolet - lots of unwanted sales contact and in person pressure.)
https://www.mazdausa.com/siteassets/pdf/owners-optimized/opt...
But... it is certainly satellite connected (you can manage locks, windows, etc. from your phone, as well as remote start). Wish it was included in this privacy investigation. I'd love to know more about what they do with what they know about our car and how we use it.