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A comment on Ask HN: How do people get work done with Windows 11?. Parent comment

Re:Ask HN: How do people get work done with Windows 11? by grecy on Wednesday August 16, 2023 @02:28PM (#37151522)
> buy them an external usb mouse and keyboard

The fact this is a proposed solution on a $2000 machine that is less than a year old makes me feel valid!

[ Parent | on HN ]
Re:Ask HN: How do people get work done with Windows 11? by pestatije on Thursday August 17, 2023 @02:49AM (#37158094)
> less than a year old

it should have warranty then, no?

[ Parent | on HN ]
Re:Ask HN: How do people get work done with Windows 11? by grecy on Thursday August 17, 2023 @07:15AM (#37159912)
Yes, but the mouse and trackpad work perfectly in the bios - so it's clearly not a hardware problem.

We've been on the phone with support for countless hours to try and make Windows see them, and we're getting nowhere.

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Re:Ask HN: How do people get work done with Windows 11? by pestatije on Thursday August 17, 2023 @01:30PM (#37165246)
well im sorry to hear that and ive never found myself in that situation...but isnt this point where you ask for a replacement/refund?
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Re:Ask HN: How do people get work done with Windows 11? by Engineering-MD on Thursday August 17, 2023 @06:42PM (#37169216)
Doesn’t really matter to be honest, it doesn’t work, it’s covered by warranty —> their problem to fix not yours.
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