In California Uber and Lyft rammed through a proposition to enable them to continue their labor abuses. Anecdotally, the prices have gone through the roof and I've never had more trouble getting rides, so I don't believe that. It's a failed business model because Uber has to provide a return to investors and livery is basically a race to the bottom without some form of price controls.
Sounds good for customers?
this is going to be a rant, but i mean…
the reason uber and lyft (and countless other “disrupters”) disrupted anything is they pretended the externalities didn’t exist/ignored the very externalities the already existing industry had previously already sorted out and lived through.
and lo and behold, no one even halfway intelligent is shocked that all of these issues arose at scale.
i’ll repeat what i’ve said countless other times: anyone who thinks they have a “disruptive” idea yet hasn’t extensively studied why the already existing industry does things a certain way, is an absolute lightweight and no one should be investing in with them.
we have a major problem in some of our industries of people who have deluded themselves that the people who came before were somehow primitive or less enlightened.
we see this all over the place, from people who want entirely rebuild large software packages from the bottom up, from submarine tourism companies, to “house flippers”, to short-term rental apps, who because their egos refuse to let them explore the history of their project, they just end up in the exact same place. only they took a really long, wasteful, and stupid detour to get there.
if an industry is doing something you think is wrong, explore the history of why it is done this way. don’t pretend like that problem doesn’t exist and then call yourself a disrupter. this is a recipe to have everyone laugh and go “it’s not like you weren’t warned there was giant hole around the corner and then you drove right into it.”
and even worse, if they have explored the history of their project, know very well the problems coming, but try to externalize that to wider society, it’s outright malicious.
> leaving customers to rely on…the bus? Or just not traveling.
again, taxis have been around for pretty much ever.
Or simply stop using uber ?
> It's a failed business model because Uber has to provide a return to investors and livery is basically a race to the bottom without some form of price controls.
You can't have a race to the bottom without competitors still in the market.
If competitors like Uber leave the market, Lyft can raise prices.
In the long run, there will be a balance between competitors entering and exiting the market just around the point where the industry is barely viable as a business.
That's also how eg restaurants or cafes work in many big cities; and this explains why so most cafes fail, but why there are also always some cafes around.
A lot of complaints i see on HN are very first world and don’t see how much some of these companies actually help.
These companies are not set up as charities. If they happen to help people, that’s a side affect of the primary purpose - generate maximum revenue.
Regulation is required where a businesses incentives do not align with societies (mining is an easy example). As much as C level execs will argue, self regulation has never been an effective mechanism. So Uber is incentivised, naturally, to provide a safe experience for a rider, as to do otherwise would reduce revenue. They are not incentivised to provide their drivers any semblance of a “life worth living”, as it has no positive correlation to revenue. This isn’t out of malice, it’s just economics at work. If we, as a society, want a better standard of living for gig workers, then regulation, flawed as it is, is the only mechanism I know of that has some chance of working.
See Ohio for what happens to an unpopular ballot initiative.
I’d vote against the Ohio initiative and for the Uber one.
I hated taxi cartels. They had horrible customer service, high prices, and I’m a big dude who had to deal with them. I cannot imagine how toxic it was for gals.
What changes is the information asymmetry where Uber etc knows a lot more about the conditions of people working for them than the people taking these jobs do. As a general rule those with more information are simply in a vastly better negotiating position.
That’s not something the average person off the street is going to ask. But many are going to be pissed learning they will reimburse you for paying someone to clean your car but not the time it takes you to do it yourself, nor the lost wages until it’s clean.
But taking the outside view, you don't need to know all the specifics. You can just check Uber's general reputation (or lack thereof perhaps) for fair dealings with drivers. That general reputation will reflect how they are dealing with those edge cases in general.
Just like in the 2010s you could be reasonable certain that a job at Google meant you got free food, even if you didn't know the exact specific rules about what food would be available when and where.
If people get a worse impression than reality they can release more information, but if the public has a better impression than reality then they have zero incentives to say anything.
Or they could keep pissing off the people with the monopoly on violence, maybe that'll work long term?
Executive pay seems fairly independent of the issue at hand.
Counterpoint: if they could extract more profit from the market by increasing prices, why haven't they done so already?
Market determines viable price for service, not cost. If the cost of doing business can't find a balance at rates the market will pay at acceptable profit margin, the business simply doesn't exist. Many aspects of our lives suffer from this reality: renewable energy companies in many places survives only because they're propped up by government subsidy.
The answer to "why aren't the executives cutting pay" is obvious: it's up to the executives, and why on earth would they cut their own pay, when they could instead simply decrease worker conditions and cut cost of labor? Without a union, executives have literally all the power.
Executive pay + shareholder profits (through stock buybacks, dividends) are where all the massive margins go to right now. There's no more profit to extract from the market (unless the finance team is terrible at their jobs and have been leaving money on the table) so that's where the money to cover increased cost of labor needs to come from.
I'm not really upset at the idea of CEOs making less money, I don't get what the big deal is.
So market set the pay for services however executive pay is not affected by the market at all?
Uber pays its executives what it does because other comparable companies pay the same. If they cuts that people they’d want to hire will choose to work for other places and they will have to find someone who agrees to work for less (which might or might not be bad a thing)
And arguable, executive pay is perhaps a lot more elastic than ordinary workers' pay. Companies aren't shy about paying huge bonuses to their CEO one year, but cutting them to nothing the next. Ordinary workers have a much steadier pay check, even when working for Uber.
Similarly, most companies are also quite willing to hire and fire CEOs. Statistical distribution of CEO tenures is a well studied subject.
No. Uber still has to compete for workers with other companies looking for labour. Unions presence or absence doesn't change that dynamic.
> Counterpoint: if they could extract more profit from the market by increasing prices, why haven't they done so already?
Not sure that's a counterpoint to anything? Yes, I assume that they are setting their prices to maximize long term profits.
However, if regulation increases costs across the industry, supply curves will recede, and if demand curves stay roughly the same, prices will rise (because the point where the curves meet will be at a higher price point).
If the executives of Uber could just ignore shareholders, they wouldn't need to worry about profits at all.
How would you prove a decision was wrong without hindseight? How would you prove an executive shouldn't make X amount of money?
Imagine I'm the CEO of Nike, I make $100 million a year. The company is doing amazing. Is that because of decisions I made, marketing, good product, word of mouth, things that happened before I was CEO. Prove that I shouldn't get that money.
They don't get the money back they already spent, of course.
The idea that you can fire a collective of workers for unionizing if they’re “subcontractors” or fire an individual worker immediately without oversight if they’re “gig workers” is disgusting and inefficient with the externalities pushed onto the poor.
I don’t see mass unemployment in areas with higher prices on labor, although I do see higher prices. The thing is when the working classes have more money in their pockets they spend more on these services. When we systemically exploit the poor all the money ends up concentrated in the pockets of multi millionaire monopolist criminals who proceed to use ten peoples labour to maintain their massive garden or whatever. Any efforts to remedy such inequality after the fact costs far more than preventing it from happening in the first place.
Agreed. And companies would do it too if they didn't also need us to buy their products.
It's basically what has happened to manufacturing. Offshore factories are making products at literal slave wages and they get to sell to Americans for higher prices.
The wages are slave wages to the first world economies, but not to the developing world.
China for example has seen a massive decrease in the percentage of the population living below the poverty line as they’ve become the largest manufacturer.
At the end of the day these people are choosing to leave their farms to work in these factories because it enriches them. I’m not saying they’re great jobs, especially to us, but it’s not slavery.
I know of this rationalization, but I don't agree it makes things ok.
Look at the Foxconn debacle where employees were committing suicide and strikes for better conditions were met with violence. It doesn't matter if their wages are technically slightly higher than the prevailing local wages. If you look at their quality of life, it's deplorable. Health care? Clean water? Safe homes? Paid sick leave? Work-life balance? Disability protection? Retirement plans? Do workers in China not deserve those things?
Why aren't first world business paying first world wages no matter where their workers are? They know they extract profits at the cost of human dignity for their workers. They know that offshoring jobs allows them to ignore American labor laws. It's not ethical. But as long as it happens somewhere else we can pretend it's not our problem.
Ofc, this depends on the region (country, state, etc.), I'd love to see some estimates on how much prices would go up in a particular region, and how much the demand would potentially decrease - when classifying drivers as full / part time workers.
Will be keeping an eye on this Seattle experiment.