Though you are also correct that dealing with "technology" today requires a certain level of pain tolerance. Good UX exists but is rare, and authentication is still a mess basically everywhere if you don't want to do OAuth and centralise it to the behemoths. "Poweruser apps" can be extremely empowering, but always have a steep learning curve, sometimes very steep; they can help making your dayjob much easier, but typically help nought with, say, filing your taxes or paying your bills.

Disclaimer: am 25 years old.

and immediately you write this:

> Though you are also correct that dealing with "technology" today requires a certain level of pain tolerance. Good UX exists but is rare

So it's not just 40+ year olds who feel this way

EDIT: you are correct I didn't word my original message correctly. Perhaps you have a point.

Autopay. I only pay one bill manually, twice a year, because they don't allow autopay (property taxes). Otherwise I just don't think about it.

Sure, you may not like autopay for whatever reason, but that's a choice. The option is there.

It's not comfortable, but every time you write a check you're doing exactly this.

They are correct aren't they? None of the modern software is made to serve and help the user. It's made to serve advertisers and be promotion vehicles for product managers.

I am a computer guy. I am constantly and continuously irritated by all the crap in software. I see how my non-techie mom struggles, and it's several orders of magnitude worse for her.

So I totally agree with you.

How I paid bills in Thailand:

    1. Bill comes in the mail, with a QR code. Bill says I owe 413 ฿ for power.
    2. I scan the QR code with my phone.
    3. Message comes up from my bank saying, "You want to pay 413 ฿ for your power?"
    4. I tap yes. Bill is paid.