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A comment on Air France Denied My Delay Compensation, So I Challenged Them and Won. Parent comment

Re:Air France Denied My Delay Compensation, So I Challenged ... by pixelpoet on Thursday July 06, 2023 @08:45PM (#36625480)
I've essentially gifted Deutsche Bahn several hundred euros because it's like drawing blood from a stone and I was genuinely having mental health issues because of it (on top of the stress of having travel plans completely upended).
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Re:Air France Denied My Delay Compensation, So I Challenged ... by rqtwteye on Thursday July 06, 2023 @10:51PM (#36626479)
They probably have lessons from US hospitals and insurances in how to wear down people who complain.
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Re:Air France Denied My Delay Compensation, So I Challenged ... by Semaphor on Thursday July 06, 2023 @11:02PM (#36626548)
Can you elaborate? I have no personal experience as I don’t travel enough, but I heard the reimbursement process is pretty straightforward?
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Re:Air France Denied My Delay Compensation, So I Challenged ... by Symbiote on Friday July 07, 2023 @02:23AM (#36627928)
I was on a delayed ICE, and they handed forms to every passenger. I found the process straightforward.

I don't live in Germany though, so I've only had the single delay.

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Re:Air France Denied My Delay Compensation, So I Challenged ... by Elte on Friday July 07, 2023 @05:13AM (#36629173)
I've gone through the process some 4 to 5 times in the past two years or so and never had any issues with it. The delays are annoying, but I get part of my money back no problem.
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Re:Air France Denied My Delay Compensation, So I Challenged ... by dustypotato on Friday July 07, 2023 @05:46AM (#36629387)
I don't know if it applies to your specific case, but I've successfully used the DB app to get money back. It's quite straightforward! But the option to apply is pretty obscure
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Re:Air France Denied My Delay Compensation, So I Challenged ... by tetris11 on Monday July 10, 2023 @03:49PM (#36671989)
I have the app, I'm logged in. Please explain how to get my compensation... its costing me a lot
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Re:Air France Denied My Delay Compensation, So I Challenged ... by diffeomorphism on Friday July 07, 2023 @07:53AM (#36630322)
That can be done online or in the app nowadays and is very quick and painless. I am still not sure who to thank for that (EU legislation?), because previously it seemed to be obnoxiously tedious on purpose.
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